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Hilton Garden Inn-Springfield, MA

3.0 star property

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Photo gallery for Hilton Garden Inn-Springfield, MA

Pool
Fitness facility
Lobby
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
800 Hall of Fame Avenue, Springfield, MA, 01115
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪5 min walk‬
  • Place, MGM Springfield
    ‪10 min walk‬
  • Place, MassMutual Center
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard King

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard King

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Two Queens

8.6 out of 10
Excellent
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

One King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Corner room with Basketball Hall of Fame view

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

One Bedroom Suite King With Sofabed

  • Sleeps 4

View all photos for Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King Room with Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Mobility/Hearing Accessible King Room with Tub

  • Sleeps 2

View all photos for Oversized King Room with City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Oversized King Room with City View

  • Sleeps 2

Similar properties

Lobby
Hampton Inn & Suites Springfield/Downtown
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,002 reviews
The price is €108
includes taxes & fees
19 Mar - 20 Mar
Hampton Inn & Suites Springfield/Downtown

About this property

Hilton Garden Inn-Springfield, MA

This hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Hilton Garden Inn-Springfield, MA offers 143 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn-Springfield, MA. During your stay, you're just a quick walk from Naismith Memorial Basketball Hall of Fame. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Naismith Memorial Basketball Hall of Fame and MGM Springfield
  • Cats and dogs welcome for a fee
Hilton Garden Inn-Springfield, MA offers its guests a hot tub and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn-Springfield, MA. Free self parking is available.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Great American Grill - This restaurant serves breakfast only.
Uno Chicago Grill - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 12 2026 to May 1 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Hilton Garden Inn-Springfield, MA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eddie

Stayed 2 nights in Nov 2025

10/10 Excellent

Yvonne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service. The rooms are very comfortable, clean and spacious. Great for good night resting.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant last minute stay. Quick and easy check-in and the whole facility was clean and comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

bruce

Stayed 2 nights in Nov 2025

10/10 Excellent

Ramses

Stayed 1 night in Oct 2025

10/10 Excellent

Cassidy

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was wonderful from the friendly staff to the extremely comfortable and clean room. The reason we chose the hotel was due to location and the pool. The pool and amenities did not disappoint.
Stayed 1 night in Nov 2025

8/10 Good

Verified traveller

Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet
Stayed 1 night in Oct 2025

6/10 Okay

Mica, West Bloomfield

Travelled with partner
Hotel a little run down, towels ragadey.
Stayed 1 night in Oct 2025

6/10 Okay

Yvonne

Travelled with pets
Liked: Cleanliness, staff & service
Limited options for dining which were average at best.
Stayed 1 night in Oct 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Nice place good location
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities
Mike was so nice at the front desk. He has the best customer service.
Stayed 1 night in Oct 2025

8/10 Good

Annie, Hampstead

Travelled with group
Liked: Cleanliness, property conditions & facilities
easy as close to the freeway.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Hilton Garden brand. I stay there whenever I can when I travel. It's clean, friendly reliable service, pet friendly, and quiet. The restaurant is good and FREE, ABUNDANT, & GOOD coffee lobby set up. Always good, always reliable.
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Candace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here when in town ! This hotel has an excellent staff!
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop for the Hall of Fame on the way to the Cape.
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great, rooms and pool area clean, and a great coffee station.
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the hall of fame
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out. Free parking.
Stayed 1 night in Oct 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 2 nights in Sep 2025