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citizenM Boston North Station

4.0 star property

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Photo gallery for citizenM Boston North Station

Lobby
Lobby
Premium Room, 1 King Bed (View)
Property amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
70 Causeway Street, Boston, MA, 02114
  • Place, TD Garden
    ‪1 min walk‬
  • Place, Boston Harbor
    ‪3 min walk‬
  • Place, Massachusetts General Hospital
    ‪8 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Boston North Station

Hotel connected to a shopping center in Boston with a restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The sightseeing around citizenM Boston North Station gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from TD Garden. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at canteenM
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 6 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from TD Garden and 12 minutes by foot from Boston Common
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3285 out of 4323 reviews
Rating 8 - Good. 626 out of 4323 reviews
Rating 6 - Okay. 235 out of 4323 reviews
Rating 4 - Poor. 93 out of 4323 reviews
Rating 2 - Terrible. 84 out of 4323 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

jeff

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Everything from check in to check out was seamless. Will definitely stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Rigoberto

Stayed 2 nights in Oct 2025

10/10 Excellent

Pete

Stayed 3 nights in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Marissa Nadine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the best hotel
Stayed 4 nights in Nov 2025

8/10 Good

Jacob

Stayed 3 nights in Nov 2025

10/10 Excellent

Toni Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
The modern amenities and the smart room features!
Stayed 1 night in Nov 2025

6/10 Okay

Melissa

Liked: Cleanliness
Disliked: Amenities
Very self serve and minimal.
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglass

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow! Where do I begin? The staff at Citizen M were AMAZING-textbook perfect when it came to customer service! Not only did they cater to our every need, but they were extremely friendly about it. The room was very modern and comfortable with an intoxicating view! Of the hundreds of hotels I’ve stayed in, Citizen M had the most comfortable of all the beds! Citizen M will be our new Boston “home”!
Stayed 5 nights in Aug 2025

10/10 Excellent

Douglass

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow! Where do I begin? The staff at Citizen M were AMAZING-textbook perfect when it came to customer service! Not only did they cater to our every need, but they were extremely friendly about it. The room was very modern and comfortable with an intoxicating view! Of the hundreds of hotels I’ve stayed in, Citizen M had the most comfortable of all the beds! Citizen M will be our new Boston “home”!
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean, staff was super helpful, very quiet and felt super safe staying while traveling alone!
Stayed 1 night in Nov 2025

4/10 Poor

Jennie

Travelled with partner
Uncomfortable bed. Heard everything such as another guest zipping luggage, closing cabinet doors, and moving hangers on clothes rack. Every night guests were arguing, cursing, and throwing things in rooms. Will not be staying there ever again!
Stayed 2 nights in Nov 2025

6/10 Okay

Rony

Stayed 1 night in Nov 2025

10/10 Excellent

Valentina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The most modern hotel in the USA. I love it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Breanna Lorraine

Stayed 3 nights in Oct 2025

8/10 Good

Donald, Wilmington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very neat and clean. Just too cramped for our taste.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eureka Rose

Stayed 3 nights in Oct 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities
Room was spotless, fun, unique. Checkin staff very friendly and helpful. Neat vibe at Citizen M. Also appreciated the security of dual elevators and 10pm lock as well as a rm number generated anonymously!
Stayed 1 night in Nov 2025

8/10 Good

Dee

Liked: Cleanliness, staff & service
Clean, good staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, amazingly comfortable bed, very good shower (no wait for hot water), really well situated if you are going to an event at TD Garden, right next door to the North Station (zero train noise) so really handy for commuter rail and the T. Easy walking distance to the North End, loads of decent food options close by. Faultless
Stayed 7 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
All around a great stay !!
Stayed 3 nights in Oct 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room! Great view! Love the technology!
Stayed 1 night in Nov 2025

10/10 Excellent

Ineca

Travelled with partner
Liked: Cleanliness, amenities
Super organized and user friendly
Stayed 3 nights in Oct 2025