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citizenM Boston North Station

4.0 star property

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Photo gallery for citizenM Boston North Station

Lobby
Premium Room, 1 King Bed (View)
Property amenity
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
70 Causeway Street, Boston, MA, 02114
  • Place, TD Garden
    ‪1 min walk‬
  • Place, Museum of Science
    ‪10 min walk‬
  • Place, Massachusetts General Hospital
    ‪11 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Boston North Station

Hotel connected to a shopping center in Boston with a restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The sightseeing around citizenM Boston North Station gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from TD Garden. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at canteenM
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 6 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from TD Garden and 10 minutes by foot from Faneuil Hall Marketplace
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3269 out of 4307 reviews
Rating 8 - Good. 625 out of 4307 reviews
Rating 6 - Okay. 236 out of 4307 reviews
Rating 4 - Poor. 93 out of 4307 reviews
Rating 2 - Terrible. 84 out of 4307 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Zhongfang

Stayed 3 nights in Oct 2025

10/10 Excellent

Abigayle

Stayed 3 nights in Oct 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, I’d definitely stay again
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean, staff and amenities were amazing
Stayed 5 nights in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Alen

Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big concert goer. So easy to see a show and pop in for a night stay.
Stayed 2 nights in Sep 2025

8/10 Good

Sheldon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, loved the view Super attentive staff Quiet floor Wish we had cups in the room
Stayed 3 nights in Oct 2025

6/10 Okay

Frank

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Clean. Nice staff. Nice breakfast. Our room was tiny. Just barely fit the queen bed. Your spouse has to climb over you. No drinking glasses not even plastic. You have to go to the bar for a glass. No room service to bring glasses up to you. Very expensive for what you get. Don’t think we’ll be going back.
Stayed 1 night in Oct 2025

6/10 Okay

Mike, Willington

Liked: Cleanliness, property conditions & facilities
Nice staff clean tiny room overpriced
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, convenient location, great amenities.
Stayed 2 nights in Oct 2025

10/10 Excellent

kamaria

Stayed 2 nights in Oct 2025

10/10 Excellent

Harrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, perfect for the city. Lots of homeless outside of the hotel. Fridge not working in room as I noticed a few others aren’t either. Went to tell member of staff but she didn’t escalate the issue to maintenance as she didn’t believe me, however returned the next day and a new member of staff was on the desk, she was incredibly helpful and within the hour we had a new mini fridge delivered to the room by a kind maintenance person who kept the fridges pre chilled so stuff could be transferred over right away. 9/10 stay very enjoyable.
Stayed 6 nights in Oct 2025

10/10 Excellent

Ted

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff is always so friendly, they know my name and as make me feel welcome.
Stayed 5 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
The reception clerk did not mention to me that I paid for two breakfasts. I had to find out for myself.
Stayed 2 nights in Oct 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always choose the CitizenM hotel when staying in Boston. The staff are always the best! The rooms are modern, sleek, and the tech integrations in the room are so fun. Control your lights, curtains, tv, schedule cleaning, all from your built in ipad. Delicious food and beverages. Convenient location. 10/10!
Common areas are so fun. The designs are immersive and comfy.
King size bed.
Connected!
Stayed 2 nights in Oct 2025

4/10 Poor

Megan, Taylors

Liked: Staff & service
Disliked: Cleanliness
The room only provided a comforter and no sheets which I thought was odd. It also
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniya Khatoon

Stayed 2 nights in Oct 2025

4/10 Poor

Donna Lee

Travelled with family
our sheets were not clean, we asked for new sheets, they weren't clean either. the use of an ipad to run the lights and curtains was annoying, the lack of outlets was frustrating, the room and bathroom were both smaller than the cabin in a cruise ship. Would not recommend this hotel.
Not our nail but was in our bed
sheets were not clean
this was a hair on the sheets. we have red and blonde hair
Stayed 4 nights in Oct 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room we checked into the heat was not working. We were moved to another room and one of the electric blinds was missing. Staff friendly. Comfortable lounge area.
Stayed 3 nights in Oct 2025

4/10 Poor

Nicky

Travelled with family
Disliked: Room comfort
This hotel is trying too hard to be high tech and it’s too much. The iPad, which runs all the controls, in the room didn’t work. The switches in the room didn’t all work. The way the toilet and showers are set up is like and RV. Overall, just not very comfortable for the exorbitant price tag.
Stayed 3 nights in Oct 2025

10/10 Excellent

Preston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are cozy with great views. The lounge area with the bar is a sight to see as well
Stayed 3 nights in Oct 2025

2/10 Terrible

Cindy Rogers

Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location of this hotel right next door to TD garden and the train station! Within walking distance to the North End and Haymarket/Fanieul Hall area. Hotel fairly new and clean, staff excellent and wonderful 4tj floor area that has a sitting area with TV games, a bar area and breakfast in the am. View of Boston from their outdoor patio. modern hip hotel big works for all ages!
Stayed 1 night in Oct 2025