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citizenM Boston North Station

4.0 star property

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Photo gallery for citizenM Boston North Station

Terrace/patio
Interior
King Room Downtown View
Interior
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

View in a map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    ‪2 min walk‬
  • New England Aquarium
    ‪16 min walk‬
  • Boston Common
    ‪18 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for King Room Downtown View

Premium bedding, pillow-top beds, in-room safe, desk

King Room Downtown View

9.4 out of 10
Exceptional
(99 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, desk

King Room

9.0 out of 10
Wonderful
(526 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

citizenM Boston Back Bay

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 1,623 reviews
The price is €188
includes taxes & fees
17 Aug - 18 Aug
citizenM Boston Back Bay

About this property

citizenM Boston North Station

Central hotel with a restaurant connected to a shopping center in Boston
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The sightseeing around citizenM Boston North Station gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from TD Garden. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at canteenM
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 6 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from TD Garden and 11 minutes by foot from Faneuil Hall Marketplace
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2754 out of 3656 reviews
Rating 8 - Good. 557 out of 3656 reviews
Rating 6 - Okay. 190 out of 3656 reviews
Rating 4 - Poor. 79 out of 3656 reviews
Rating 2 - Terrible. 76 out of 3656 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not so good. Our room had a leak we had to move all our things to a new room. Management was swift with the response which was a plus but the refrigerator did not cool anything down everything in our refrigerator was warm during our stay
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay with very nice staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Nathan

Stayed 1 night in May 2025

8/10 Good

Stephen Todd

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are small, but efficient, and clean. The staff at check-in / check-out, while not entirely dispassionate, are also minimally helpful, and have a distinctly projected apathy in their role, which seems to be considered a feature of the hotel, rather than a liability, when you ‘read the brochure.’ When you book here for the first time, be sure to fully read and understand the fine-print and sub-text implicit in the brand positioning around OPEX controls, if you’re accustomed to stays at traditional 4-5 star venues.
Stayed 1 night in Apr 2025

2/10 Terrible

Pavan

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Gloria

Stayed 5 nights in May 2025

8/10 Good

Christine, Stonehouse

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 4 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Desiree

Stayed 1 night in May 2025

10/10 Excellent

Paige

Stayed 4 nights in Feb 2025

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Stayed 2 nights in May 2025

10/10 Excellent

Ronald Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only issue was the bathroom. Not private at all. Other than that, it was a perfect experience.
Stayed 2 nights in May 2025

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but nice hotel
Stayed 3 nights in May 2025

10/10 Excellent

Vivian

Stayed 3 nights in Apr 2025

8/10 Good

Brandon Layth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great with great views. Not a lot of privacy with the shower and toilet area as everything could be heard and the door did not shut well. More amenities could be better like coffee and toothpaste. There was alot of homeless that stand around the hotel as well.
Stayed 4 nights in May 2025

10/10 Excellent

Lauren

Stayed 3 nights in Apr 2025

10/10 Excellent

Brett

Stayed 3 nights in May 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice.
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on staff was outstanding. Our room was comfortable & the location to North Station is excellent. Will definitely stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Particularly Excellent

We are big fans of CitizenM’s and have stayed at quite a few across the country, but this location in particular is our new favorite- and to be honest, I’m not even a huge fan of Boston! We definitely will be staying any time we’re heading to TD Garden in the future. The staff was extremely kind and helpful, the outdoor bar area was super cute, and we had an amazing view. Great stay overall, and we are excited to stay in the Back Bay location in a few months to compare.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly S.

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quick walk to north end
Stayed 1 night in May 2025

10/10 Excellent

Esteban Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property., very friendly staff., we did need to leave our hotel ,for some electrical maintenance for a few hours ., wish they would of at least gave us a bfast on them for that inconvenience but other than that it was a wonder stay .
Stayed 3 nights in May 2025

10/10 Excellent

Monica, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cute little room. Great area and right next to TD Garden, a huge AMC theater and within walking distance to Faneuil Hall and the swan boats. Great trip!
Stayed 2 nights in May 2025