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Hampton Inn & Suites Boston Crosstown Center

3.0 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Dining
Meeting facility
Indoor pool
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View in a map
811 Massachusetts Ave, Boston, MA, 02118
  • Northeastern University
    ‪15 min walk‬
  • Copley Square
    ‪4 min drive‬
  • Fenway Park
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • 37 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(91 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(101 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn & Suites Boston Crosstown Center

Hotel with free breakfast, near Northeastern University
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and safes. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Hampton Inn & Suites Boston Crosstown Center gets good marks from our customers. During your stay, you're just a quick walk from Boston Medical Center. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking, extended parking, and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Northeastern University and a few minutes from Copley Square
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Boston Crosstown Center offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hampton Inn & Suites Boston Crosstown Center. Parking is available for a fee.

This 3-star Boston hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 25 per night)
  • Secured, covered extended parking on site (USD 25 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Covered extended parking fee: USD 25 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 10432904004
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Reviews

Hampton Inn & Suites Boston Crosstown Center Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 548 out of 1306 reviews
Rating 8 - Good. 348 out of 1306 reviews
Rating 6 - Okay. 190 out of 1306 reviews
Rating 4 - Poor. 93 out of 1306 reviews
Rating 2 - Terrible. 127 out of 1306 reviews

Reviews

4/10 Poor

Ana

Travelled with partner
While I have nothing bad to say about the hotel I have to give it a poor rating for its location. DO NOT STAY AT THIS HOTEL. THE LOCATION IS KNOWN AS METH MILE AND THIS HOTEL IS LOCATED RIGHT AT THE CENTER. I felt so unsafe walking two blocks as I was surrounded by drug addicts and homeless people. One even stopped in front of me to urinate.
Stayed 3 nights in Jun 2025

2/10 Terrible

karl

Disliked: Cleanliness, property conditions & facilities
Skid row. Skid row. Skid row.
Stayed 2 nights in Jun 2025

6/10 Okay

Melisa

Travelled with group
It’s okay. The property is not in great condition.
Stayed 2 nights in Jun 2025

10/10 Excellent

Braian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Afshin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and helpful staff, especially reception. The room was not clean and it seemed that the beddings were not changed before our arrival. The main issue was the location that was close to a mental health hospital, and many people with mental health/addiction issues were around some even shouting in daylight that made walking outside very unsafe. Also, there were ambulances/police care with load sirens almost all thought the night, was impossible to sleep. I totally feel for people with mental health issues but safety during a travel is essential. The location is not appropriate for a hotel and that was the first thing that the Uber driver from the airport told us. We were fortunate to be two middle-aged individuals with enough travel experiences and knew how to protect ourselves but the location is extremely unsafe for younger people. The location was known to local people but there should be some warning on the website about the serious safety concerns.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mei

Stayed 4 nights in Jun 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Staff & service, amenities
Despite both the room description and my booking clearly stating accommodation for 3 people, I was still charged extra for the third person. I was told that “3 people” means we were expected to share one king bed, and if I needed a separate bed for the third person, I had to pay additional. On top of that, after I was forced to pay, they just left the extra bed in the hallway and said no one was available to set it up.
Stayed 2 nights in Jun 2025

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mo the security guard was great!! Enjoyed our stay. They had coffee every time my husband went to get some (which is BIG because he drinks coffee constantly).
Stayed 2 nights in Jun 2025

6/10 Okay

Mary, New Hyde Park

Stayed 1 night in Jun 2025

2/10 Terrible

Jenna

Disliked: Cleanliness, property conditions & facilities
Filthy!
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, good instructions. Room was great. Need toilet paper holder
Stayed 1 night in Jun 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, friendly service.

The room was clean and very comfortable. The staff was friendly, helpful and very responsive of any requests for service.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good, but much further to Fenway than it states online. More like a 15 min drive.
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, except the city noises that are tough on Vermonters.
Stayed 1 night in Jun 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice!
Stayed 1 night in May 2025

10/10 Excellent

Karem

Stayed 3 nights in Jun 2025

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, amenities
Quick and simple chicken
Stayed 1 night in Jun 2025

6/10 Okay

Cheryl

Stayed 1 night in Jun 2025

10/10 Excellent

maira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night to go out in Boston. Great location to uber to Faneuil Hall or that vicinity. Hotel was reasonably priced, clean room and great customer service. Breakfast included is always a plus. I like to stay at Hampton Inns. The only thing is the hospital is next to the property so you hear sirens at night but that is out of the hotel’s control. I would recommend staying here.
Stayed 1 night in Jun 2025

10/10 Excellent

Anaisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations
Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception and breakfast were excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I hade a beautiful stay they are amazing clean and staff is a great
Stayed 3 nights in May 2025

4/10 Poor

Kristin

Travelled with family
This property is linked to hospital. Sirens all night. Bad part of town.
Stayed 1 night in Jun 2025

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Packages

Stryker Holidays
Calabria Holidays