Hampton Inn & Suites Boston Crosstown Center

3.0 star property

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Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
Exterior
In-room safe, blackout curtains, iron/ironing board
In-room safe, blackout curtains, iron/ironing board
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
811 Massachusetts Ave, Boston, MA, 02118
  • Northeastern University
    ‪16 min walk‬
  • Copley Square
    ‪3 min drive‬
  • Fenway Park
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Bay view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Boston Crosstown Center

Hotel with free breakfast, near Northeastern University
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and safes. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Hampton Inn & Suites Boston Crosstown Center gets good marks from our customers. During your stay, you're just a quick walk from Boston Medical Center. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking, extended parking, and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Northeastern University and a few minutes from Copley Square
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Boston Crosstown Center offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hampton Inn & Suites Boston Crosstown Center. Parking is available for a fee.

This 3-star Boston hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 22 per night)
  • Secured, covered extended parking on site (USD 22 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Covered extended parking fee: USD 25 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 10432904004
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
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Hampton Inn Boston
Boston Hampton Inn
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Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 475 out of 1104 reviews
Rating 8 - Good. 283 out of 1104 reviews
Rating 6 - Okay. 163 out of 1104 reviews
Rating 4 - Poor. 79 out of 1104 reviews
Rating 2 - Terrible. 104 out of 1104 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Morgan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Michael, Taunton

Stayed 1 night in Jan 2025

10/10 Excellent

Dr. Munir T.

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, friendly staff, marvelous breakfast, coffee and fruits availability around the day. Closeness to work
Stayed 14 nights in Jan 2025

10/10 Excellent

MARIAN, HIGHLANDS RANCH

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is great for visiting campus of New England conservatory. Easy Lyft rides. Place has a bit of wear and tear. The air in the room is either hot or cold so that’s was my main complaint. Could not adjust temperature. Other then that it was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Kimmy

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay and we were coming back
Stayed 2 nights in Jan 2025

4/10 Poor

Joseph

Stayed 2 nights in Jan 2025

6/10 Okay

Amanda M Rosado

Stayed 5 nights in Jan 2025

10/10 Excellent

Amritanj

Stayed 2 nights in Jan 2025

10/10 Excellent

Chioma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan Guardy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot !
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Brooke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have to have some medical stuff at BMC hospital and the best thing was that it was in walking distance…. And go takeout around the area….. they accommodated everything we needed
Stayed 1 night in Jan 2025

8/10 Good

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine the only issue I had was all the junkies shooting up on the side walks and fighting in the middle of the intersection at 7 am.
Stayed 1 night in Jan 2025

8/10 Good

Ariann

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
It was a great hotel and mostly clean except the bathtub had hair in it which grossed me out but otherwise very clean. One front desk staff was nice the other was very rude. I don’t like that you have to pay 25$ for parking per night when the rooms are already over 200$ I’ve never seen a hotel charge their guest for parking. Variety of free breakfast was nice as well as good heating and air.
Stayed 2 nights in Jan 2025

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay before a procedure at local hospital
Stayed 1 night in Jan 2025

6/10 Okay

Anne

Liked: Cleanliness, staff & service
Very noisy area. Not necessarily the hotels fault— just the location. Lots of sirens all night. Then at 6am the hotel alarm system sounded throughout the building with a potential emergency. It did not turn out to be anything we needed to be evacuated for. (Better safe than sorry). Bed was uncomfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Al

Stayed 1 night in Jan 2025

8/10 Good

Brigitte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff was polite and helpful. It did take several requests to get an extra blanket for the room. Online, the room said it slept 3 and showed a picture of a couch, but unfortunately the actual room had only a chair, so our daughter had to sleep on the chair. We didn't get to use the pool because of noisy unattended children, which is more of a fellow guests issue. However, we really enjoyed the breakfast and I really really liked that we didn't have to check out until noon. I'd stay again, if I could be sure to have a room that actually sleeps 3.
Stayed 1 night in Jan 2025

10/10 Excellent

Idalina

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Bhavik, Irvine

Stayed 3 nights in Jan 2025