Hell's Kitchen Hotels with Restaurant

"Beautiful hotel with art deco beauty and wonderful staff. The rooms are clean and spacious. I love the central location and vibes. "

"The hotel was pretty good in general. Here's the good. Our room on the 18th floor was clean and quiet. We didn't here any other guests, although I can't say for sure if there were guests in any adjacent rooms. We had minimal interaction with the staff but what staff we did interact with were helpful and polite. We did not get breakfast so we can offer no feedback on the food. Now the not so good. The beds were rock hard and uncomfortable. I like a softer bed so this is usually the case for me but my wife likes a harder bed and she complained about the beds being too hard. Also, there was basically no room for items in the bathroom. There were 4 people in our room but no place for 4 people to leave their basic toiletries and no suitable place neither in the bathroom nor the room to hang 4 towels. There was some kind of rack inside the shower but I'm not sure if who ever thought it was a good idea to put it there is aware of how showers work. There was plenty of open wall space in the bathroom for towel hooks but only a single hook on the backside of the bathroom door that already had the hair dryer hanging on it. There was no shelf space to put the hair dryer on so it had to keep taking up some space on the only available hook. When there are only 2 people in the room this issue is not such a big deal but with 4 it is a real hassle."

"I really enjoyed the location of the property and the decor of the hotel was lovely. The breakfast was awesome! There was a small issue with the bed linens not looking freshly cleaned, and especially on the sofa bed, but once we spoke to front desk they immediately responded and provided cleaned bedsheets. The staff was very attentive and pleasant. I would definitely stay at the Riu Plaza Hotel again."