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Malacuna Liverpool

3.0 star property

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Photo gallery for Malacuna Liverpool

Interior
Snack bar
Interior
Restaurant
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
56-60 Mount Pleasant, Liverpool, England, L3 5SD
  • Place, Liverpool ONE
    ‪7 min walk‬
  • Place, Liverpool Empire Theatre
    ‪9 min walk‬
  • Place, Cavern Club
    ‪14 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Room

Iron/ironing board, free WiFi, bed sheets

Suite Room

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Bed in 4-Bed Dormitory Room

Iron/ironing board, free WiFi, bed sheets

Bed in 4-Bed Dormitory Room

  • 17 sq m
  • Sleeps 1
  • 2 Single Bunk Beds

View all photos for Bed in 6-Bed Dormitory Room

Iron/ironing board, free WiFi, bed sheets

Bed in 6-Bed Dormitory Room

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Sleeps 1
  • 3 Single Bunk Beds

View all photos for Bed in 8-Bed Dormitory Room

Iron/ironing board, free WiFi, bed sheets

Bed in 8-Bed Dormitory Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 1
  • 4 Single Bunk Beds

View all photos for Bed in 12-Bed Dormitory Room

Iron/ironing board, free WiFi, bed sheets

Bed in 12-Bed Dormitory Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 6 Single Bunk Beds

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Economy Room

Iron/ironing board, free WiFi, bed sheets

Standard Economy Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 6 Bed Mixed Dormitory Room

Iron/ironing board, free WiFi, bed sheets

6 Bed Mixed Dormitory Room

  • 1 bedroom
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for 8 Bed Mixed Dormitory Room

Iron/ironing board, free WiFi, bed sheets

8 Bed Mixed Dormitory Room

  • Sleeps 8
  • 4 Single Bunk Beds

View all photos for 4 Bed Mixed Dormitory Room

Iron/ironing board, free WiFi, bed sheets

4 Bed Mixed Dormitory Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for 6 Bed Female Dormitory Room

Iron/ironing board, free WiFi, bed sheets

6 Bed Female Dormitory Room

  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Bed 6 Bed Female Dormitory Room

Iron/ironing board, free WiFi, bed sheets

Bed 6 Bed Female Dormitory Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for 12 Bed Mixed Dormitory Room

Iron/ironing board, free WiFi, bed sheets

12 Bed Mixed Dormitory Room

  • 1 bedroom
  • Sleeps 12
  • 6 Large Single Bunk Beds

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About this property

Malacuna Liverpool

Along with a restaurant, this smoke-free hostel has a microwave in a common area and a refrigerator in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a communal living room are onsite. Housekeeping is available on request.
Malacuna Liverpool offers 71 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on request and irons/ironing boards can be requested.
During your stay at Malacuna Liverpool, you're just a quick walk from Liverpool ONE. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Amenities include locker space, a multilingual staff, and a communal living room
  • Within a 10-minute walk of Liverpool Empire Theatre and Liverpool ONE
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a communal living room are also featured at Malacuna Liverpool.

This 3-star Liverpool hostel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.
Malacuna Liverpool Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: GBP 9 for adults and GBP 9 for children
  • A restaurant

Restaurants on site

  • Malacuna Liverpool Bar

Family friendly

  • Art supplies

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • Built in 1846
  • Communal living room
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 55 lbs per pet
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 9 for adults and GBP 9 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Towels fee: GBP 4 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number 15640070
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hatters Hostel
Hatters Hostel Liverpool
Hatters Liverpool
Hatters Liverpool Hostel
Hostel Hatters
Hostel Hatters Liverpool
Hostel Liverpool Hatters
Liverpool Hatters
Liverpool Hatters Hostel
Liverpool Hostel Hatters
Hatters Hostel Liverpool Hotel Liverpool
Hatters Hostel

Malacuna Liverpool Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 157 out of 444 reviews
Rating 8 - Good. 140 out of 444 reviews
Rating 6 - Okay. 60 out of 444 reviews
Rating 4 - Poor. 45 out of 444 reviews
Rating 2 - Terrible. 42 out of 444 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Gavin

Stayed 1 night in Nov 2025

10/10 Excellent

Ethan

Stayed 1 night in Nov 2025

4/10 Poor

Graeme

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My mate and I tried to check-in before walking to the match, but being too early, we were offered a locker. After the match, we're tired, we just want to go to bed - and the woman behind the desk starts insisting on picture ID - and wouldn't even let us into our locker before ID'ing us. A) we were never warned that this was a requirement. Then B) she wouldn't accept my 60+ oyster card picture verification. Despite having a bank card and a number of credit cards, she still wouldn't accept my oyster card picture (which was recent, I'd only turned 60 2 weeks ago). Neither of us were carrying a license or a passport, we'd only traveled from London by train. Eventually, I found a medical card which she accepted - but this was after frustratingly long 20 minutes. She was wholly and utterly unreasonable and indeed, the request for photo ID was as well. Visitors beware.
Stayed 1 night in Nov 2025

10/10 Excellent

paul

Stayed 1 night in Nov 2025

6/10 Okay

René

Stayed 4 nights in Nov 2025

10/10 Excellent

Kirsty

Travelled with partner
Liked: Staff & service, property conditions & facilities
A clean and easily accessible place to stay. Nearby to Liverpool Lime Street and lots of shops.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for city centre attractions, very walkable. Affordable public car park directly across the road. Facilities fairly basic but very clean and staff are very friendly and helpful. Overall recommended for a more affordable stay than some of the city hotels!
Stayed 2 nights in Nov 2025

2/10 Terrible

Gary

Travelled with group
Disliked: Cleanliness, staff & service, amenities
I’ve stayed here before and really liked it. This time, the room was awful: the heating was broken so the radiator made a noise all night, there was no hot water, the electrics on the beds didn’t work, the toilet was dirty and unpleasant, and the staff were ignorant (except for the lovely Spanish lady). The curtain rails on the beds kept falling off when you got out of bed and woke everyone up in the middle of the night. And the beer was ridiculously gassy - to be fair the beer was awful last time too. We were told to walk down the corridor to the lift to get to the fifth floor, only to be told by another member of staff that there was no lift. We come to Liverpool a lot but we will not be back here. Especially when we can stay in a hotel for less (and get towels).
Stayed 1 night in Nov 2025

10/10 Excellent

Finley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does the job for a hostel, clean bed big spacious room (10 bed) unlike some hostels where it’s crammed and the toilets and showers are en-suite aswell so no 6 mile walk in the night.
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay , perfect location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosie

Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
No issues whatsoever
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed on Halloween, the establishment was decorated wonderfully for the occasion. The room was cozy and the beds were very comfortable, I had a great nights sleep after a great night out.
Stayed 1 night in Oct 2025

8/10 Good

Arif

Liked: Cleanliness
Location was great for a one night stay
Stayed 1 night in Nov 2025

2/10 Terrible

Ellie

Stayed 1 night in Nov 2025

8/10 Good

Martin

Travelled with group
Liked: Staff & service
Nice staff. Would have been nice with soap in bathroom and more than one roll of toiletpaper to start with and fix the elevator. But overall a nice place to stay. We didnt try the restaurant.
Stayed 4 nights in Oct 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
-
Stayed 2 nights in Oct 2025

8/10 Good

Gill

Travelled with group
Liked: Cleanliness, staff & service
We stayed in the 'suit room' it was a great size, bed was very comfortable and clean.
Stayed 1 night in Nov 2025

2/10 Terrible

Sam

Liked: Staff & service
Disliked: Cleanliness, amenities
Worst hotel I’ve ever stayed. More problems than I can be bothered to right
Stayed 1 night in Nov 2025

8/10 Good

Annmarie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are great room was standard clean and warm 👌 😀 thanks for the stay
Stayed 1 night in Nov 2025

10/10 Excellent

Bethan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were lovely and welcoming, room was clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Room was clean, toiletries provided, bedding was freshly made. Staff were polite and informative, easy process checking in and out and always passed a kind smile when leaving and returning for the day. Bed was comfortable, clean and spacious aswell as the bathroom which possessed clean water for showering and washing hands. Cleaning occurred daily and upon return to the hotel in the evening a fresh bin bag had been set aswell as new towels and toilet paper
Stayed 5 nights in Oct 2025

4/10 Poor

Alan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed for one night last night and i was that cold i slept in my clothes. Noted fan heaters were left outside peoples rooms along the corridor but not ours. No heating at all in our rooms and rooms are singke glazed. Told reception on checkout but were indifferent. Lift wasnt working so we had 4 flights of stairs to walk up with luggage despite reception at check in saying “ you are on the 4th floor, go through the double doors and the lift is on the right”. No offer of breakfast on check in and no drinks facility noted or situated in the room. Room was clean but the bed wasnt made, the bottom sheet was on the end of the bed and the mattress had the cover protector on with the quilt thrown over. Bathroom was clean with the exception of the door which is in need of a clean as marks all over it. Had to call for internet access details as not given at check or in the room. No fire escape instructions in the room or noted in the corridor. Room was situated at the rear of the property with considerable noise above all night of some sort of “droning noise”. Reception staff did endeavour to help with our ev and parking enquiry on check in. Overall there is room for considerable improvement here and be honest with your heating issues. I would be unlikely to stay again.
Stayed 1 night in Oct 2025

4/10 Poor

Z

Liked: Cleanliness
Disliked: Staff & service, room comfort
The room was absolutely freezing cold! Two large radiators but neither of them worked. It made for an uncomfortable night. The plumbing is obviously old, and water was cold for the shower and the basin tap spluttered dramatically. Not great.
Stayed 1 night in Oct 2025

6/10 Okay

Tomas

Very cold in the room.
Stayed 1 night in Oct 2025