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Standard Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double room with rollaway bed

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room (2 Adults 2 Children)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us they enjoy Hotel Puerta de Toledo's good location. During your stay, you'll be connected to a shopping centre and just a quick walk from Royal Basilica of San Francisco el Grande. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests speak favourably about the location and the overall condition of the property
  • Within a 15-minute walk of Plaza Mayor and Plaza de España - Princesa

Hotel Puerta de Toledo ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Puerta de Toledo

Everyone (4) Couples (1) Family (1) Other (1)
4 out of 5
Muuten oikein mukava kokemus ja ystävällinen henkilökunta. Aamiaisella useana päivinä tarjolla raakoja kiiwejä ja viimeisenä aamuna mukaan saatu aamupala/ piknik pack mukaan oli pakattu kokonaiset appelsiinit joista toinen oli isolta alueelta harmaan homeen peitossa ja toinen hyvin pehmeä, piloille mennyt.

Posted by on 28 Sep 2022

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Comment from Hotel Management

29 Sep 2022 by Mercedes - Customer Service

Many thanks for your review, we really regret the defects in the picnic service, and we move on your comments to the person in charge so that necessary corrections can be made. Best regards.

5 out of 5
La situación excelente y las camas muy cómodas.

Posted by on 28 Mar 2022

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Comment from Hotel Management

30 Mar 2022 by Mercedes - Atención al cliente.

Muchas gracias por sus comentarios, es un placer saber que tuvo una agradable estancia con nosotros. Un cordial saludo.

4 out of 5

Posted by on 28 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Mercedes - Customer Service

Many thanks for posting your score regarding your stay. Best regards.

5 out of 5
Tolles Hotel zum guten Preis, saubere Zimmer, super Frühstück, tolle Lage

Posted by on 27 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by Atencion al cliente

Thanks very much for your kind words. we hope see you again in your next trip to Madrid

4 out of 5
Zwischenstopp für eine Nacht in Madrid. Das Hotel Puerto Toledo ist dafür ideal gelegen, an einer Hauptverkehrsader, somit mit Taxi gut zu erreichen ( U-Bahn 2x umsteigen). Knapp 10 Minuten zu Fuss von der Plaza Major entfernt. Bequemes und freundliches Hotel.

Posted by on 16 Jan 2018

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4 out of 5
praktische Lage, unkomplizierte Gepäckaufbewahrung vor dem Check-In, zügiges Check-In (trotz sehr später Stunde), bequemes Bett, gute Dusche; einzig das WiFi funktionierte nicht, aber in der Nähe gibt es Cafés mit free WiFi

Posted by on 5 Sep 2016

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4 out of 5

A good, well placed hotel

I gave mostly '4's, because there were no fireworks. But everything was correct. The personnel was helpful (my room card was erased probably by my smartphone, they helped immediately). Rich breakfast buffet. Placed next to a metro station, so you can reach the center in 10-15 minutes. Even to the airport I needed only ca. 50 minutes.

Posted by on 7 Sep 2015

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Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. Tour or ticket assistance, vending machine, and multilingual staff are also featured at Hotel Puerta de Toledo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 169 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1968
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Lift
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Madrid Delicias Station (2.1 km / 1.3 mi)
  • Metro station: Puerta de Toledo Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Puerta de Toledo offers 169 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Beds feature Select Comfort mattresses. 26-inch LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.

On-site venue – This bar only serves light fare.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property uses solar energy

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property uses solar energy.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Renewable energy source - solar
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 13 per person
  • Self-parking fee: EUR 22 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Puerta de Toledo
  • Hotel Puerta de Toledo Madrid
  • Puerta de Toledo
  • Puerta de Toledo Madrid
  • Puerta De Toledo Hotel
  • Hotel Puerta Toledo
  • Puerta Toledo Madrid
  • Puerta Toledo
  • Hotel Puerta Toledo Madrid
  • Hotel Puerta de Toledo Hotel
  • Hotel Puerta de Toledo Madrid
  • Hotel Puerta de Toledo Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.