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NH Madrid Balboa

3.0 star property

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Photo gallery for NH Madrid Balboa

Bar (on property)
Lunch and dinner served
Business centre
Lobby
Superior Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Parking available
  • Laundry

Explore the area

View in a map
Calle de Nunez de Balboa, 112, Madrid, Madrid, 28006
  • Place, Movistar Arena
    ‪2 min drive‬
  • Place, Bernabéu Stadium
    ‪3 min drive‬
  • Place, Gran Via
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(18 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (View)

Standard Room (View) | View from room

Standard Room (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

NH Madrid Balboa

Pet-friendly hotel with a restaurant connected to a shopping center in Madrid
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
NH Madrid Balboa offers 122 accommodations with minibars and safes. A pillow menu is available. 19-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at NH Madrid Balboa, you're connected to a shopping center and just a quick walk from Paseo de la Castellana. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Paseo de la Castellana and a 4-minute drive from Bernabéu Stadium
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1335 square feet (124 square meters) and includes conference space. A fitness center, a library, and multilingual staff are also featured at the business-friendly NH Madrid Balboa. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Saona - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 25.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 13 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Saona

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,335 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 19-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 29.96 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 25.30 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 29.96 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NH Balboa
NH Madrid Balboa Hotel
NH Madrid Balboa
Nh Balboa Hotel Madrid
Nh Balboa Madrid
NH Madrid Balboa Hotel
NH Madrid Balboa Madrid
NH Madrid Balboa Hotel Madrid

NH Madrid Balboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 189 out of 317 reviews
Rating 8 - Good. 94 out of 317 reviews
Rating 6 - Okay. 19 out of 317 reviews
Rating 4 - Poor. 10 out of 317 reviews
Rating 2 - Terrible. 5 out of 317 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 2 nights in Mar 2025

10/10 Excellent

ana

Travelled with family
Liked: Amenities, property conditions & facilities
good
Stayed 1 night in Jun 2025

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a blast at this hotel
Stayed 6 nights in Jun 2025

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
Comfortable, clean, quiet. In a good location
Stayed 4 nights in Jun 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Josie

Did not like it much!
Stayed 7 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Amenities
Beautiful hotel, beautiful room, great staffing
Stayed 5 nights in May 2025

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
At this price, rooms do not have a courtesy iron available
Stayed 5 nights in Apr 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Everything was clean, modern. Bed was comfortable,Food was good for breakfast. The only issue is that the thermostat did not go below 72°F – which made it very stuffy in the room each night we were able to crack the window, but it was not enough.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ybus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice surprise
Stayed 6 nights in Apr 2025

10/10 Excellent

Brian D

Stayed 3 nights in Mar 2025

4/10 Poor

Neetu

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were a few stains on the bedsheets and only 1 water bottle was provided on the first night for two guests. Most hotels refill the water each day. The check in time was 3pm and too busy for anything earlier which was quite exhausting. Again, most hotels I’ve stayed at are flexible in this regard. When checking in, the staff did not explain what facilities were available in the hotel e.g. a gym etc. I booked specifically as there was a Terrace but never got to visit as the staff did not mention upon arrival and I forgot about it. The breakfast was nice, quite standard. The bed was comfortable and close to the Metro station.
Stayed 3 nights in Apr 2025

10/10 Excellent

MARIA

Stayed 1 night in Apr 2025

10/10 Excellent

Juan, Pinecrest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a good neighborhood near good restaurants and walking distance for shopping. Room was big and comfortable, great staff, definitely I would come back.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 4 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet , great location

Really enjoyable stay! Lovely hotel and very well located. Very quiet (apart from occasionally hearing pipework but it didn’t disturb sleep at all… and this is coming from a very sensitive sleeper!). Rooms were immaculate and staff couldn’t have been more helpful. We had a coffee maker in the room which was lovely. Would definitely stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

maria

Stayed 2 nights in Jan 2025

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jae Won

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always pleasant stay
Stayed 2 nights in Dec 2024

10/10 Excellent

mario, Hallandale beach

Stayed 1 night in Nov 2024

10/10 Excellent

Elias, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
perfect stay in barrio de salamanca
Stayed 3 nights in Sep 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shuaib

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Christian was amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

danitza

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was more what we aspected, beutifull, confortable, close to everything
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Very centric
Stayed 1 night in Jul 2024