"I stopped over in this hotel for one night in between staying with a friend and catching the train down to Jerez from Atocha station. My main criteria ... " More
17 Oct 2017 by Laura
Dear Ali, We truly thank you for your kind words and for recommending us. There is nothing more gratifying for us than knowing that our guests enjoy the time they spend with us, and above all, We are glad to know you enjoyed our great location and our Chef menu aswell. Thank you again for reviewing our hotel and we hope you will come back and visit soon! Best regards, Laura Ortega Front Desk Manager
11 Dec 2023 by Petit Palace Savoy Alfonso XII
Dear Daniela, Thank you very much for you nice review!!We are very pleased that you liked the hotel and its location. The best comments are always the ones where they mention our staff, as is our biggest asset, we are really proud of them all and will congratulate them in your behalf.Looking forward to welcoming you again very soonBest regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII
11 Dec 2023 by Petit Palace Savoy Alfonso XII
Dear Daniela, Thank you very much for you nice review!!We are very pleased that you liked the hotel and its location. The best comments are always the ones where they mention our staff, as is our biggest asset, we are really proud of them all and will congratulate them in your behalf.Looking forward to welcoming you again very soonBest regardsMaría FrancoExperience managerPetit Palace Savoy Alfonso XII
30 Apr 2019 by David Chía - Experience Manager
Lieber Gast, Vielen Dank, dass Sie sich für unser Hotel während Ihres Aufenthalts in Madrid entschieden haben. Im Petit Palace ist die Aufmerksamkeit für unsere Gäste sehr wichtig. Wir freuen uns, dass unsere Aufmerksamkeit Ihren Erwartungen entspricht. Ich merke über Tee. Ich werde bei der F & B-Abteilung nachfragen, ob dieser Artikel immer verfügbar ist. Nochmals vielen Dank für Ihre Zeit. Mit freundlichen Grüßen David Chía Experience Manager
12 Jan 2019 by David Chía - Experience Manager
Cher invité, Merci beaucoup d'avoir choisi notre hôtel pour votre séjour à Madrid. Nous sommes heureux de lire que vous avez aimé l'emplacement et nos chambres, mais surtout que l'attention de notre équipe vous aidera à profiter d'une meilleure expérience. Je regrette que le bruit de la rue l'ait empêché de profiter davantage de sa chambre. Dans notre équipe de réception, nous avons trois personnes qui parlent français, je regrette de ne pouvoir vous aider. Nous espérons que vous serez encouragés à revenir dans notre hôtel. Cordialement, David Chía Experience Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Petit Palace Savoy Alfonso XII. This 4-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Petit Palace Savoy Alfonso XII offers 87 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
El Retiro – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.
Recreational amenities at the hotel include complimentary bicycles.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.