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Petit Palace Savoy Alfonso XII

4.0 star property
VIP Access

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Photo gallery for Petit Palace Savoy Alfonso XII

Bar (on property)
Creator video
Front of property
Interior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Calle Alfonso XII, 18, Madrid, Madrid, 28014
  • Place, National Prado Museum
    ‪6 min walk‬
  • Place, Thyssen-Bornemisza National Museum
    ‪8 min walk‬
  • Place, Gran Via
    ‪9 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(26 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

7.6 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Park View (Retiro)

Double Room, Park View (Retiro)

Double Room, Park View (Retiro)

8.0 out of 10
Very good
(10 reviews)
  • Park view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Park view

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Park view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Petit Palace Savoy Alfonso XII

Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. WiFi in public areas is free. Other amenities include conference space, free use of bicycles, and concierge services.
Petit Palace Savoy Alfonso XII offers 87 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Petit Palace Savoy Alfonso XII. During your stay, you'll be connected to a rail/subway station, and just a quick walk from National Prado Museum. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at El Retiro
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the local sightseeing and the breakfast
  • Within a 10-minute walk of National Prado Museum and Royal Botanical Garden
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Petit Palace Savoy Alfonso XII.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
El Retiro - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Retiro

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1852
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 21 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Petit Palace Alfonso Savoy
Petit Palace Alfonso XII
Petit Palace Savoy
Petit Palace Savoy Alfonso
Petit Palace Savoy Alfonso XII
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Hotel Madrid
Petit Palace Savoy Alfonso XII Madrid
Petit Savoy Alfonso Xii Madrid
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Madrid
Petit Palace Savoy Alfonso XII Hotel Madrid

Petit Palace Savoy Alfonso XII Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and all the staff we dealt with were incredibly helpful.
Stayed 2 nights in Feb 2026

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and nice. Only small complaint about air conditioning at heating seating.
Stayed 2 nights in Feb 2026

4/10 Poor

Adrienne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was so run down. The faucet in the bathroom wasn’t even attached and moved all over. There was an abundance of mold in the shower. The walls were filthy as was all of the furniture. Some broken.
Mold in shower.
Dirty walls everywhere
Faucet nog attached and turned
Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Feb 2026

10/10 Excellent

Conor

Stayed 1 night in Jan 2026

8/10 Good

karin

Stayed 4 nights in Jan 2026

8/10 Good

Paola

Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Stayed 2 nights in Jan 2026

6/10 Okay

Stephen S

Stayed 2 nights in Dec 2025

8/10 Good

pilar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel was Gray in the breakfast was great. My room was fine but overall the hotel looks updated and I need some fixed up to do.
Stayed 1 night in Jan 2026

6/10 Okay

Julio

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room
Stayed 3 nights in Jan 2026

10/10 Excellent

RAMON

Stayed 1 night in Jan 2026

8/10 Good

Elaiza, Doral

Travelled with family
Liked: Cleanliness
This hotel is very well located, but the staff seems a little bit unprofessional. They couldn’t find our reservation, even though we checked online. They seemed lost. The hotel is beautiful, but it’s not very well maintained. It looks like it needs a little bit of TLC.
A very beautiful hotel super well located in front of El Retiro. Could use a little bit of TLC.
Stayed 1 night in Jan 2026

10/10 Excellent

Noel

Stayed 1 night in Jan 2026

10/10 Excellent

Mariela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos, ponce

Liked: Cleanliness, amenities, property conditions & facilities
frente al parque retiro
Stayed 7 nights in Oct 2025

8/10 Good

Tong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
amentities are good and location is perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

Francesco

Liked: Cleanliness, amenities, property conditions & facilities
Great room! Great Place
Stayed 1 night in Dec 2025

10/10 Excellent

Reece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great view of the park
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and very comfortable bed.
Stayed 1 night in Dec 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful, room was clean, breakfast was great!
Stayed 1 night in Dec 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Mary Ellen

Stayed 2 nights in Dec 2025

10/10 Excellent

Mariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a long process of airport check in, i was welcomed by a friendly staff. Laura was so hospitable. While the young gentlemen helped me with my luggage, Laura checked me in super fast. By the blink of an eye, all luggages were in the room and i was able to check in early. Traveling with older parents and a dog is not easy. But hotel staff made everything a smooth sail. Room had a front view of Madrid Park. Long scenetic balcony. Bathrooms and floors were clean. Breakfast was delicious. From 8 am to 10 am tou can wnjoy a variety of fruits, delis, breads and sweets. Surroundings and elevators were kept clean. Restaurant on site had a variety of options. We tried their pizza twice and loved it. Their staff was also very hospitable. This hotel not only helped me obtain fast, trustworthy transfer from the airport to the hotel, but also helped me with ways to get tl the closest train station. I felt safe and happy. Hotel had very respectful, welcoming and friendly front desk, restaurants and cleaning staff. Hotel its located near many attractions; such as 5 minute walk from Parque De Madrid, 15 minute walk from Train Station. 20 minute drive from Bernabéu Soccer Stadium, Royal Palace . I would defenetly return and or recommend to anyone looking for a safe, welcoming and convenient place to stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Nov 2025