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28 Oct 2019 by Guest Experience Manager
Dear guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Sincerely, Guest Experience Manager
25 Aug 2019 by Guest Experience Manager
Dear Kate, Thank you for taking the time to provide us with your feedback. We are very sorry to hear that we didn’t meet your expectations during your visit. We hope that you will give us the opportunity to welcome you again soon. Sincerely, Guest Experience Manager
11 Jul 2019 by Guest Services Manager
Dear guest, Thank you for your feedback in regards to your recent stay. Our goal is to provide the best guest service anywhere in the industry, I apologize that your experience was not that great. Your comment has been shared with our team so we can improve. Sincerely, Guest Services Manager
22 May 2019 by Alex Pena -Guest Experience Manager
Dear guest, I am saddened to read your review. We look forward to your return where we can find a way to make this right. Regards, Alex Pena Guest Experience Manager
Shore Club South Beach offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have WiFi for a fee. A 24-hour business centre, 7 meeting rooms, and limo/town car service are available. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Shore Club South Beach. Self parking is free. This Art Deco Miami Beach hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge) , Internet access in public areas - high speed
Free self parking , Valet parking (surcharge)
Shore Club South Beach offers 309 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, designer toiletries and complimentary toiletries. This Miami Beach hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily.
Shore Club South Beach has a restaurant on site.
Diez y Seis – Overlooking the pool, this restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Skybar – On-site cocktail bar. Happy hour is offered. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa at Shore Club has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
