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Holiday Inn Resort Kissimmee by the Parks by IHG

3.5 star property

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Photo gallery for Holiday Inn Resort Kissimmee by the Parks by IHG

Exterior
Creator video
Meeting facility
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
3011 Maingate Ln, Kissimmee, FL, 34747
  • Place, Bonanza Golf & Gifts
    ‪15 min walk‬
  • Place, Disney's Animal Kingdom® Theme Park
    ‪5 min drive‬
  • Place, Walt Disney World® Resort
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Bath/Shower Combo)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath/Shower Combo)

8.2 out of 10
Very good
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Magical View)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Magical View)

8.0 out of 10
Very good
(2 reviews)
  • Resort view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath/Shower Combo)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Bath/Shower Combo)

7.2 out of 10
Good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Magical View)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Magical View)

8.4 out of 10
Very good
(20 reviews)
  • Resort view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Walk-In Shower)

8.8 out of 10
Excellent
(69 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed (Wellness, Bath Shwr Combo)

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Wellness, Bath Shwr Combo)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Wellness, Walk in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Wellness, Walk in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Wellness)

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds (Wellness)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Resort Kissimmee by the Parks by IHG

This smoke-free hotel features 2 restaurants, 2 outdoor pools, and a 24-hour fitness center. Self parking is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Holiday Inn Resort Kissimmee by the Parks by IHG offers 420 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Resort Kissimmee by the Parks by IHG's great location. During your stay, you'll be connected to the convention center and close to Disney's Blizzard Beach Water Park. Features include free self parking, plus 2 outdoor pools and 2 restaurants.
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine with pool views at Pizzaland, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym and a playground
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 9 minutes by car from Disney's Blizzard Beach Water Park and 11 minutes from ESPN Wide World of Sports Complex
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Resort Kissimmee by the Parks by IHG offers its guests 2 outdoor swimming pools, a hot tub, a 24-hour fitness center, and a children's pool. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Holiday Inn Resort Kissimmee by the Parks by IHG. Free self parking is available.

This 3.5-star Kissimmee hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Pizzaland - Overlooking the pool, this restaurant specializes in American cuisine and serves lunch and dinner. A children's menu is available.
Dunkin' Donuts - Onsite coffee shop. Open daily.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 16.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dunkin' Donuts
  • Pizzaland

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Hot tub
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (30,000 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (81 centimetre high)
  • Grab bar in shower (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 19.86 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Internet access
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 8.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Holiday Inn Resort Kissimmee by the Parks by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 858 out of 1545 reviews
Rating 8 - Good. 295 out of 1545 reviews
Rating 6 - Okay. 169 out of 1545 reviews
Rating 4 - Poor. 111 out of 1545 reviews
Rating 2 - Terrible. 112 out of 1545 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Stayed 1 night in Feb 2026

4/10 Poor

Kirstin

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniela

Stayed 1 night in Jan 2026

10/10 Excellent

Meibis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Every thing is good
Stayed 4 nights in Jan 2026

4/10 Poor

Jasmine

Stayed 2 nights in Jan 2026

2/10 Terrible

Ziad

This was hands down one of the worst hotel experiences I’ve ever had. The level of neglect and poor management is unacceptable. The bedsheets were dirty and covered in hair, which is a basic hygiene failure no hotel should have. To make matters worse, the entire building had no running water for 12 hours. I travel often and have never experienced this anywhere. Using the washroom during that time was extremely difficult and completely unacceptable. The room was in awful condition and clearly not maintained. Chairs were ripped and heavily stained, and the bed headboards were dirty and stained as well. Even after staff came to change the bedsheets, the room still felt unclean and uncomfortable. There were multiple serious safety concerns. The mattress was not secured to the bed frame and flipped when I sat on it. The drawers did not close properly and kept sliding open, forcing me to constantly check them so the top drawer wouldn’t unexpectedly slide out. The elevator was another major concern. Every time we used it, it felt like it was going to fall. It kept jumping up and down before moving, which was extremely frightening and made us feel unsafe. While the staff tried to help, these issues go far beyond customer service and point to poor maintenance and management. This hotel is not safe and not clean. I strongly do not recommend staying here.
Stayed 8 nights in Dec 2025

10/10 Excellent

Siul

Stayed 2 nights in Oct 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good price and staff
Stayed 4 nights in Jan 2026

8/10 Good

Roberto

Stayed 3 nights in Jan 2026

6/10 Okay

Danny

Travelled with family
Liked: Amenities, property conditions & facilities
Bathroom had ants. Need update.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alexandra

Liked: Cleanliness
Great Hotel. Great price. Has great food. And entertainment for kids. Room is spacious. Has a fridge in it.
Stayed 2 nights in Jan 2026

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities
The shower pressure was not the greatest and the food options in the store/ on property weren't the best but the service and help from the staff was top tier.
Stayed 4 nights in Jan 2026

8/10 Good

Sheila

Travelled with group
Liked: Cleanliness, amenities
Staff was courteous and accommodating, room was clean and comfortable
Stayed 6 nights in Jan 2026

2/10 Terrible

Jud

Disliked: Cleanliness, amenities
Extremely disappointed, disgusting our team (we paid for 8 rooms) have photos and videos of at least 15 cockroaches in their rooms.
Stayed 1 night in Jan 2026

8/10 Good

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Very good service. clean room and all functional.
Stayed 1 night in Jan 2026

8/10 Good

Shannon, Edgewater

Stayed 1 night in Jan 2026

6/10 Okay

Keith

Great for kissimmee. Less run down than most neighboring properties
Stayed 1 night in Jan 2026

10/10 Excellent

Tanh

Stayed 1 night in Jan 2026

6/10 Okay

Maria

Stayed 2 nights in Jan 2026

10/10 Excellent

Anissa

Stayed 2 nights in Jan 2026

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean , smelled nice, staff was extremely nice, and helpful. Room had plenty towels etc.
Stayed 4 nights in Jan 2026

10/10 Excellent

Seiza, Lexington

Stayed 3 nights in Jan 2026

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities and staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

hope

Liked: Cleanliness, property conditions & facilities
super fun and nice and clean
Stayed 3 nights in Dec 2025

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