The Hotel is old...But....very clean..Comfortable ..Staff helpful...I use many times
Everything about our stay was great. Staff very helpful, excellent customer service. Building slightly looking a bit tired, refurbishment of rooms maybe needed but everything else great.
Cheap and cheerful, and very Easy group in style. If you just need a bed, it's great. But, need to watch TV... Pay... Or use WiFi in an area with free WiFi available from local businesses, pay. Bed, works as a bed. Make sure you pull the blinds down before undressing though. Good shower.
Very friendly staff on arrival - made to feel very welcome. Room was very comfortable with great views of the city. Bathroom a little dated. Overall, highly recommended.
As with all Malmaison Hitels that I’ve stayed in, good standard of decor, generous sized rooms and good staff and facilities. Breakfast was excellent, freshly cooked and good quality.
Great hotel, spacious rooms and one can access the Symphony Hall through the lift without exiting the hotel which is very practical. I also enjoyed the food at the hotel’s pub.
Liked easy check in, plenty of space and lovely bathroom. Maids were up and about VERY early and VERY noisy, therefore waking us up from early and couldn’t resume sleeping. Beds were a little uncomfortable and pillows far too flat, had to fold them over.
Property was well situated - 2 mins walk to the Bull Ring and eateries and then approx. 3/4 mins walk in the other direction to the O2 institute for our concert. Property was excellent in all aspects - clean, comfortable, warm and very well equipped. Shower was amazing ! Only slight negative is that ...
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