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Macdonald Burlington Hotel

4.0 star property

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Photo gallery for Macdonald Burlington Hotel

Front of property – evening/night
Interior entrance
Breakfast, lunch, dinner served; local cuisine
Suite, 1 Double Bed
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Burlington Arcade/126, Birmingham, England, B2 4JQ
  • Place, Victoria Square
    ‪2 min walk‬
  • Place, Bullring & Grand Central
    ‪5 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

Single Room

  • Sleeps 1

Suite

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(34 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(2 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

8.8 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

View all photos for Super Deluxe Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Super Deluxe Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

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Exterior
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, 1,003 reviews
The price is €71
includes taxes & fees
5 Apr - 6 Apr
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About this property

Macdonald Burlington Hotel

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Macdonald Burlington Hotel offers 112 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Macdonald Burlington Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Scottish Steak House, a fine-dining restaurant that serves local cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Bullring & Grand Central and a 3-minute drive from Utilita Arena Birmingham
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 15 meeting rooms.

WiFi is free in public spaces. The business-friendly Macdonald Burlington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.
Scottish Steak House - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
The Burlington Bar - This bar serves breakfast, lunch, dinner, and light fare.
The Burlington Lounge - This lobby lounge serves light fare only. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 1872
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Macdonald Burlington Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 451 out of 1001 reviews
Rating 8 - Good. 303 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great service from the front reception Mini and the breakfast staff. Room was lovely although the bed was too soft for us. Toiletries good quality Would definitely go back due to location as well as a lovely hotel
Stayed 1 night in Dec 2025

10/10 Excellent

MICHAEL, DARTMOUTH

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Burlington is unique in that it adjoins the Railway Station and also fronts New Street the main shopping street. Built by The Midland Railway and containing the original beautiful Architecture. The bedrooms are large, the breakfast excellent and the staff perfect. We organised an event here via Ella and we booked 6 bedrooms. The most convenient location in Birmingham. Absolutely recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

Blane

Liked: Cleanliness, staff & service, amenities
Our overall experience was great so nothing in particular that we'd single out.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anton

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely hotel in a lovely location. Adam and Lyndsey were so so helpful, I dont think Ive met a better reception anywhere else, this is customer service with a smile which is rare now. Rooms are big and spacious, lovely warm and cosy, just a great trip and stay all round.
Stayed 1 night in Dec 2025

10/10 Excellent

Blane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t avail of breakfast in the hotel
Stayed 1 night in Dec 2025

6/10 Okay

Deborah

Business traveller
Liked: Staff & service, amenities
The toilet did not flush properly The shower was to cold There was no milk to make a drink The room was okay staff were lovely just think attention to detail in room's are required especially when you pay over £200 to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

8/10 Good

Philippa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

2/10 Terrible

Neil

Stayed 1 night in Dec 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t fault our stay, everything was spotless the breakfast was perfect and staff were professional and friendly. Excellent stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Excellent breakfast
Stayed 3 nights in Dec 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very welcoming and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2025

6/10 Okay

Charlie

Stayed 1 night in Nov 2025

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
On arrival at the hotel, we were greeted with very polite and friendly staff. The lobby and shared spaces were very clean and tidy, and very welcome after a long day of travelling. Upon entering the room, we found there was only one set of towels for two of us, which was quickly resolved by the front desk. Our stay was quiet, comfortable and very relaxing.
Stayed 2 nights in Nov 2025

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Have stayed here many times in the past due to the great location, quirkiness, design and history of the hotel. All previous stays were great. This one, not so much. Heating wasn’t working in the room and the shower dripped constantly waking us up. McDonald Hotels need to get back to the standard they had before.
Stayed 1 night in Nov 2025

10/10 Excellent

Killian

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All perfect thank you with a central location.
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

danny

Stayed 1 night in Nov 2025

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