Macdonald Burlington Hotel

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Where to?

Dates

June 2025

July 2025

Breakfast, lunch, dinner served; local cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Air conditioning
Room service
Bar
Housekeeping

Explore the area

Burlington Arcade/126, Birmingham, England, B2 4JQ

Bullring & Grand Central
‪5 min walk‬
The Mailbox
‪6 min walk‬
Utilita Arena Birmingham
‪13 min walk‬
Birmingham (BHX)
‪19 min drive‬

Room options

Standard Room, 1 Double Bed

Very good

11 sq m
Sleeps 2
1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed

7 sq m
Sleeps 1
1 Twin Bed

Suite, 1 Double Bed

Exceptional

27 sq m
Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds

Wonderful

22 sq m
Sleeps 2
2 Twin Beds

Suite, 1 Double Bed

Very good

35 sq m
Sleeps 2
1 Double Bed

Deluxe Room, 1 Double Bed

Very good

13 sq m
Sleeps 2
1 Double Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

4 Jul - 5 Jul

About this property

Macdonald Burlington Hotel

Eco-certified hotel with bars and a 24-hour front desk

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.

Macdonald Burlington Hotel offers 112 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Macdonald Burlington Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus 2 bars and a restaurant.

Free WiFi
Enjoy a bite to eat at Scottish Steak House, a fine-dining restaurant that serves local cuisine
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the location and the helpful staff
Just a 5-minute walk from Bullring & Grand Central and 7 minutes by foot from The Mailbox
Dogs welcome for a fee (restrictions apply)

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 15 meeting rooms.

WiFi is free in public spaces. The eco-certified Macdonald Burlington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy full breakfast daily.

Scottish Steak House - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

The Burlington Bar - This bar serves breakfast, lunch, dinner, and light fare.

The Burlington Lounge - This lobby lounge serves light fare only. Open 24 hours.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, English, French, German, Italian, Lithuanian, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (GBP 9.50 per day)

Food and drink

Daily full breakfast available for a fee: GBP 24 per person
2 bars/lounges
A restaurant
Snack bar/deli

Restaurants on site

Scottish Steak House
The Burlington Bar
The Burlington Lounge

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

15 meeting rooms
Business centre
Conference centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Bathroom emergency pull cord
Braille/raised signage
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

5 floors
Banquet hall
Built in 1872
Smoke-free property

Room amenities

Bedroom

Hypo-allergenic bedding
Premium bedding

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LCD TV with digital channels

Food and drink

24-hour room service

Air conditioning
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Only dogs are allowed
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 10.0 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 24 per person
Nearby parking fee: GBP 9.50 per day (328 ft away)
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burlington Macdonald

Burlington Macdonald Hotel

Hotel Macdonald Burlington

Macdonald Burlington

Macdonald Burlington Birmingham

Macdonald Burlington Hotel

Macdonald Burlington Hotel Birmingham

Macdonald Hotel Burlington

Macdonald Burlington

Macdonald Burlington Hotel Hotel

Macdonald Burlington Hotel Birmingham

Macdonald Burlington Hotel Hotel Birmingham

Macdonald Burlington Hotel Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Jodene

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was clean, bed was comfortable, lovely hotel

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family

9 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

6/10 Okay

John

9 Mar 2025

Liked: Cleanliness, staff & service

Big hotel

Big old hotel right in the heart of the city. Its a bit dated inside , rooms are good but lots of noise if your on the street side. Breakfast was excellent, lovely big bright room, good servce and tasty food. Overall an average hotel in a great spot.

Stayed 1 night in Mar 2025

10/10 Excellent

Lee

3 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Fantastic

The hotel is fantastic and in a great location. The hotel is literally a 2 minute walk from new street station so not far to carry your cases, the hotel staff were very friendly and welcoming which was really nice to see. We upgraded to a suite which cost £35 and it was well worth it we wasn’t disappointed. The breakfast at the hotel is absolutely fantastic all freshly sourced locally and the staff couldn’t do enough for us an absolute credit to the hotel. It is safe to say we will be staying again.

Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Business traveller

2 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

6/10 Okay

Mandy

2 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We have stayed at this hotel a few times and it’s always been excellent. Unfortunately this time we were at the back of the hotel (station side) and the music from bars and club close by was a bit loud until 3am so had interrupted sleep

Stayed 2 nights in Feb 2025

10/10 Excellent

Neil

1 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very warm welcome and beautiful room.location is excellent.

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

26 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

6/10 Okay

Mehmet

Travelled with family

22 Feb 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Not a 4 star hotel in my opinion

Stayed 1 night in Feb 2025

2/10 Terrible

Emma

22 Feb 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Poor nights sleep

Our room was stifling hot, the air conditioning would not switch to cool and we were instead given a fan at 0230am as we’re told there was nothing they could do about the aircon at this time. The fan cooled the room but was then very noisy. Ultimately we got limited sleep. The manager in the morning stated that the air con was set to winter mode and would need estates to change this. The room was also very noisy as was at the front of the street. I respect that this noise is not the hotels fault but we should have been advised and given opportunity to request a quieter room. Overall a poor experience

Stayed 1 night in Feb 2025

10/10 Excellent

Fergus

19 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An anniversary to remember

An anniversary to remember, the hotel and the staff went above and beyond we felt so spoilt. Thank you so very much

Stayed 2 nights in Feb 2025

10/10 Excellent

Lesley

16 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Dave

14 Feb 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

11 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Perfect location for station, Alexander Theatre, shops and nice bar downstairs. Clean, welcoming staff, nice rooms and perfect for overnight stay.

Stayed 1 night in Feb 2025

10/10 Excellent

William

4 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

2/10 Terrible

Abdul

2 Feb 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Hotel is dated which is not an issue I’ve stayed here 3 times and each time the heating in the room was not working. The room was like a fridge, not very pleasant for winter or cold months. I even added a note requesting to have a room with heating working which was ignored. Wont be staying here again.

Stayed 1 night in Feb 2025

8/10 Good

Charlotte

28 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very comfy bed. A few big cobwebs around, but that didn't bother me. We would however liked to of have tea bags, sugar, milk etc available. All we had was coffee pods for the coffee machine, nothing else as an option. Cooked breakfast wasn't great, ran out of items, and a £5 surcharge for anything else cooked other than porridge or full English. Continental was nice! Staff were very friendly, and the building is beautiful. Location fantastic. Right opposite the grand central.

Stayed 1 night in Jan 2025

8/10 Good

Ryan

28 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Damian

Travelled with group

28 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Joy

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay in Birmingham

Loved our visit to the Burlington our favourite hotel in Birmingham

Stayed 1 night in Jan 2025

8/10 Good

Richard

Travelled with partner

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beware room 216. There is some kind of machinery outside while emits a constant irritating whine, the sort that makes sleep difficult. To the hotel’s credit, they immediately sorted another room for us, and didn’t charge for an up grade. Thanks to the night receptionist, Kyan, for this. Otherwise, everything ok!

Stayed 1 night in Jan 2025