Macdonald Burlington Hotel

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Where to?

Dates

October 2025

November 2025

Breakfast, lunch, dinner served; local cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Air conditioning
Room service
Bar
Housekeeping

Explore the area

Burlington Arcade/126, Birmingham, England, B2 4JQ

Place, Bullring & Grand Central
‪5 min walk‬
Place, O2 Academy Birmingham
‪9 min walk‬
Place, Utilita Arena Birmingham
‪13 min walk‬
Airport, Birmingham (BHX)
‪19 min drive‬

Room options

Single Room

Sleeps 1

Suite

Sleeps 2

Standard Room, 1 Double Bed

Very good

11 sq m
Sleeps 2
1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed

7 sq m
Sleeps 1
1 Twin Bed

Standard Room, 2 Single Beds

Wonderful

22 sq m
Sleeps 2
2 Twin Beds

Suite, 1 Double Bed

Very good

35 sq m
Sleeps 2
1 Double Bed

Deluxe Room, 1 Double Bed

Very good

13 sq m
Sleeps 2
1 Double Bed

Suite, 1 Double Bed

Exceptional

27 sq m
Sleeps 2
1 Double Bed

Standard Room

Sleeps 2

Deluxe Double Room

Sleeps 2

Super Deluxe Double Room

Sleeps 2

Twin Room

Sleeps 2

Deluxe Suite

Sleeps 2

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

includes taxes & fees

23 Nov - 24 Nov

About this property

Macdonald Burlington Hotel

Hotel with bars, a short walk to Bullring & Grand Central

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.

Macdonald Burlington Hotel offers 112 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Macdonald Burlington Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus 2 bars and a restaurant.

Free WiFi
Enjoy a bite to eat at Scottish Steak House, a fine-dining restaurant that serves local cuisine
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the location and the helpful staff
Just a 5-minute walk from Bullring & Grand Central and 7 minutes by foot from The Mailbox
Dogs welcome for a fee (restrictions apply)

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 15 meeting rooms.

WiFi is free in public spaces. The business-friendly Macdonald Burlington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.

Scottish Steak House - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

The Burlington Bar - This bar serves breakfast, lunch, dinner, and light fare.

The Burlington Lounge - This lobby lounge serves light fare only. Open 24 hours.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (GBP 9.50 per day)

Food and drink

Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
2 bars/lounges
A restaurant
Snack bar/deli

Restaurants on site

Scottish Steak House
The Burlington Bar
The Burlington Lounge

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

15 meeting rooms
Business centre
Conference centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Bathroom emergency pull cord
Braille/raised signage
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

5 floors
Banquet hall
Built in 1872
Smoke-free property

Room amenities

Bedroom

Hypo-allergenic bedding
Premium bedding

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LCD TV with digital channels

Food and drink

24-hour room service

Air conditioning
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Only dogs are allowed
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 10.0 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 24 per person
Nearby parking fee: GBP 9.50 per day (328 ft away)
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burlington Macdonald

Burlington Macdonald Hotel

Hotel Macdonald Burlington

Macdonald Burlington

Macdonald Burlington Birmingham

Macdonald Burlington Hotel

Macdonald Burlington Hotel Birmingham

Macdonald Hotel Burlington

Macdonald Burlington

Macdonald Burlington Hotel Hotel

Macdonald Burlington Hotel Birmingham

Macdonald Burlington Hotel Hotel Birmingham

Macdonald Burlington Hotel Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Verified traveller

Business traveller

23 Jul 2025

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Business traveller

19 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

None

Stayed 1 night in Jun 2025

8/10 Good

Deanna

Travelled with partner

17 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We chose this hotel for its proximity to Grand Central Station. It is very convenient, literally right across the road from the train station. The hotel is very nice, with modern renovations and amenities. The bed in our room seemed quite old, as did the pillows, but the hotel was quiet once we closed the window to the endless horn honking and shouting that makes up the nighttime sounds of Birmingham. The breakfast was extremely disappointing. We had paid for full breakfast ahead of time. We arrived with plenty of time for our itinerary and waited to be greeted by the staff. After what seemed like forever they gestured us to a table, where we sat and watched as they served everyone else around us. After getting frustrated with being ignored, I approached a staff member to ask if we were supposed to order somewhere else or online. They looked confused, then someone finally came and took our order. We waited. And waited. And waited. They brought out 2 separate orders that were not ours, but belonged to tables that had come in long after us. By this point, my husband was fed up and approached the wait staff to ask about our food. Again, met with confusion and no answer. By this point they had made us nearly a hour late for our event, and we left without eating. The hotel desk staff was gracious enough to refund our money after we explained what happened, but now we had no time to eat. While I would recommend the hotel , I would not recommend eating at this hotel restaurant.

Stayed 2 nights in Jul 2025

10/10 Excellent

PETER

17 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for railway station and easier distance to arena

Stayed 1 night in Jul 2025

8/10 Good

Jayne

14 Jul 2025

Stayed 1 night in Jul 2025

4/10 Poor

Hyowon

Travelled with family

11 Jul 2025

Liked: Cleanliness, staff & service

Disliked: Room comfort

Poor air conditioning

We had 4 night in Burlington Hotel in Birmingham early July 2025. While it was a good hotel overall and the location was good, the main problem was the air conditioning in the room - the room was very stuff and warm, and they had limited the air condition temperature control. I pointed this out to the reception, but they replied that we had to basically stand it. There was a fan in the room so we had to live the very warm night with a noise and disruption of a fan, and it was not helping much. We paid a lot of money for this hotel, and thus it is not acceptable that the nights in the room was so warm and stuffy, making it very uncomfortable to sleep at night.

Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Travelled with partner

11 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff whilst professional were very welcoming and friendly. The bar was extremely welcoming with a warm ambience and nice atmosphere. Breakfast served traditionally as opposed to the normal in most hotels - buffet style. So convenient for train station, theatres and social venues. Highly recommend.

Stayed 1 night in Jul 2025