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Macdonald Burlington Hotel

4.0 star property

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Photo gallery for Macdonald Burlington Hotel

Front of property – evening/night
A restaurant with multiple dining tables, chairs, and a chandelier.
Property entrance
Interior entrance
Suite, 1 Double Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Burlington Arcade/126, Birmingham, England, B2 4JQ
  • Place, Bullring & Grand Central
    ‪5 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, Broad Street
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, two bedside tables with lamps, a small round table with a chair, a window with curtains, and a door leading to a bathroom.

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(37 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

A hotel room with a bed, a chair, a desk with a lamp, and a bowl of apples.

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(2 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a sofa, and a small table with a tray.

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

8.8 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed

A hotel room with a large bed, a chair, a side table, and a wardrobe.

Suite, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Macdonald Burlington Hotel

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Macdonald Burlington Hotel offers 112 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Macdonald Burlington Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Scottish Steak House, a fine-dining restaurant that serves local cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Bullring & Grand Central and 10 minutes by foot from Broad Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 15 meeting rooms.

WiFi is free in public spaces. The business-friendly Macdonald Burlington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.
Scottish Steak House - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
The Burlington Bar - This bar serves breakfast, lunch, dinner, and light fare.
The Burlington Lounge - This lobby lounge serves light fare only. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 1872
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Macdonald Burlington Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 455 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasure, very well looked after by the staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities
Lovely hotel very central all staff lovely
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy parking nearby. Rooms big and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Great stay thank you
Stayed 1 night in Feb 2026
Verified

8/10 Good

Claudette

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, pleasant staff and clean room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff couldn't do enough, food was lovely, great location, and lovely ramble around the shopes, right across the road from trains,
Stayed 1 night in Mar 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service
Loads of shops near by and right opposite the train station so excellent location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Excellent location, lovely reception staff. Very clean and comfortable.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy traditional room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally positioned tight next to New Street station. Shower great (Rain).
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Room was spacious, comfortable and very clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a beautiful room and excellent customer from the moment we checked in until the moment we left the hotel. A great choice for those who are coming to the Hippodrome performances. A stone's throw away from New Street station.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Katee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the train station. It was a little difficult to order a food delivery to the lobby area as the hotel is accessed via a pedestrian arcade walkway. Beautiful hotel, it felt luxurious to me!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t fault our stay, everything was spotless the breakfast was perfect and staff were professional and friendly. Excellent stay.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service
easy check in nice room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing and staff couldn't be more helpful. Its an old hotel so can be a bit chilly but beds were comfy and cozy
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Friend staff, good sized room, excellent shower.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Nice spacious room with comfy bed. Staff extremely polite and helpful. Breakfast was excellence with good choice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Excellent breakfast
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Payton

Liked: Cleanliness, staff & service, room comfort
Great location & I appreciated the soft bed.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Clean and spacious room as was upgraded to suite.staff friendly and beds very comfy.nice and quaint hotel.would defo sty again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities
Lovely hotel in a lovely location. Adam and Lyndsey were so so helpful, I dont think Ive met a better reception anywhere else, this is customer service with a smile which is rare now. Rooms are big and spacious, lovely warm and cosy, just a great trip and stay all round.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Thorunn Sif

Disliked: Cleanliness, amenities, property conditions & facilities
Room needed repairs some years ago. Woken up by loud radiator noises every night. You hear everything between rooms. Bed was small but clean and comfortable and housekeeping did a good job cleaning the room. Great location for shopping and close to train station.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very welcoming and helpful
Stayed 2 nights in Dec 2025

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