Macdonald Burlington Hotel

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Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Air conditioning
Room service
Bar
Housekeeping

Explore the area

Burlington Arcade/126, Birmingham, England, B2 4JQ

Bullring & Grand Central
‪5 min walk‬
International Convention Centre
‪15 min walk‬
Utilita Arena Birmingham
‪15 min walk‬
Birmingham (BHX)
‪19 min drive‬

Room options

Standard Room, 1 Double Bed

11 sq m
Sleeps 2
1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed

7 sq m
Sleeps 1
1 Twin Bed

Suite, 1 Double Bed

27 sq m
Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds

22 sq m
Sleeps 2
2 Twin Beds

Suite, 1 Double Bed

35 sq m
Sleeps 2
1 Double Bed

Deluxe Room, 1 Double Bed

13 sq m
Sleeps 2
1 Double Bed

Deluxe Room, 1 Double Bed

29.72 sq m
Sleeps 2
1 Double Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

19 May - 20 May

About this property

Eco-certified hotel with bars and a 24-hour front desk

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.

Macdonald Burlington Hotel offers 112 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Macdonald Burlington Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus 2 bars and a restaurant.

Free WiFi
Enjoy a bite to eat at Scottish Steak House, a fine-dining restaurant that serves local cuisine
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the location and the helpful staff
Just a 5-minute walk from Bullring & Grand Central and 7 minutes by foot from The Mailbox
Dogs welcome for a fee (restrictions apply)

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 15 meeting rooms.

WiFi is free in public spaces. The eco-certified Macdonald Burlington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.

Scottish Steak House - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

The Burlington Bar - This bar serves breakfast, lunch, dinner, and light fare.

The Burlington Lounge - This lobby lounge serves light fare only. Open 24 hours.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, English, French, German, Italian, Lithuanian, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (GBP 9.50 per day)

Food and drink

Daily full breakfast available for a fee: GBP 24 per person
2 bars/lounges
A restaurant
Snack bar/deli

Restaurants on site

Scottish Steak House
The Burlington Bar
The Burlington Lounge

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

15 meeting rooms
Business centre
Conference centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Bathroom emergency pull cord
Braille/raised signage
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Room amenities

Bedroom

Hypo-allergenic bedding
Premium bedding

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LCD TV with digital channels

Food and drink

24-hour room service

Air conditioning
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Only dogs are allowed
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 10.0 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 24 per person
Nearby parking fee: GBP 9.50 per day (328 ft away)
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burlington Macdonald

Burlington Macdonald Hotel

Hotel Macdonald Burlington

Macdonald Burlington

Macdonald Burlington Birmingham

Macdonald Burlington Hotel

Macdonald Burlington Hotel Birmingham

Macdonald Hotel Burlington

Macdonald Burlington

Macdonald Burlington Hotel Hotel

Macdonald Burlington Hotel Birmingham

Macdonald Burlington Hotel Hotel Birmingham

Macdonald Burlington Hotel Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

William

4 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

2/10 Terrible

Abdul

2 Feb 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Hotel is dated which is not an issue I’ve stayed here 3 times and each time the heating in the room was not working. The room was like a fridge, not very pleasant for winter or cold months. I even added a note requesting to have a room with heating working which was ignored. Wont be staying here again.

Stayed 1 night in Feb 2025

8/10 Good

Charlotte

28 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very comfy bed. A few big cobwebs around, but that didn't bother me. We would however liked to of have tea bags, sugar, milk etc available. All we had was coffee pods for the coffee machine, nothing else as an option. Cooked breakfast wasn't great, ran out of items, and a £5 surcharge for anything else cooked other than porridge or full English. Continental was nice! Staff were very friendly, and the building is beautiful. Location fantastic. Right opposite the grand central.

Stayed 1 night in Jan 2025

8/10 Good

Ryan

28 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Damian

Travelled with group

28 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Joy

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay in Birmingham

Loved our visit to the Burlington our favourite hotel in Birmingham

Stayed 1 night in Jan 2025

8/10 Good

Richard

Travelled with partner

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beware room 216. There is some kind of machinery outside while emits a constant irritating whine, the sort that makes sleep difficult. To the hotel’s credit, they immediately sorted another room for us, and didn’t charge for an up grade. Thanks to the night receptionist, Kyan, for this. Otherwise, everything ok!

Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Business traveller

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and great central location. Very competitive pricing

Stayed 1 night in Jan 2025

10/10 Excellent

Laura

26 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I would stay here again

Stayed 1 night in Jan 2025

8/10 Good

Adam

Business traveller

25 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

4/10 Poor

Salima

24 Jan 2025

Stayed 1 night in Jan 2025

6/10 Okay

Christine

22 Jan 2025

Liked: Cleanliness

Stayed 2 nights in Jan 2025

8/10 Good

Catherine

14 Jan 2025

Very good one night stay

Great location next to Birmingham New Street station (check you take the correct exit from the station). Didn’t have breakfast so can’t comment. Comfortable bed & good bathroom.

Stayed 1 night in Jan 2025

8/10 Good

ADRIAN

Travelled with group

11 Jan 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Alec

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Decor was a bit dated in general. Hotel was clean and good location, however due to location it can be noisy. Breakfast was disappointing.

Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

9 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City centre stay

Great syay in the heart of Birmingham

Stayed 1 night in Jan 2025

10/10 Excellent

Denise

11 Dec 2024

Stayed 1 night in Dec 2024

6/10 Okay

john

Business traveller

10 Dec 2024

Disliked: Room comfort

Stayed 1 night in Dec 2024

8/10 Good

phil

9 Dec 2024

Birmingham stay

Good position in city

Stayed 1 night in Dec 2024

10/10 Excellent

Cameron

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group

5 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was disappointed that the hotel didn't upgrade me in accordance with my level of membership. I was sent several emails encouraging me to pay to upgrade but when I sent an email expressing surprise, given that at platinum level a free upgrade may be possible if there is availability, I never got a reply and no upgrade on arrival, even though someone else was freely given one

Stayed 1 night in Dec 2024

8/10 Good

Nigel

2 Dec 2024

Liked: Staff & service, room comfort

Good Hotel

Overall this is a good hotel, no real issues or complaints. Breakfast was way overpriced for what you get. Better off finding somewhere else for breakfast. The Hotel is in a great location.

Stayed 1 night in Nov 2024