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Britannia Hotel Birmingham New Street Station

Property class: 3

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Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Front of property
Point of interest
Executive Double Room
Reception

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, Broad Street
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
ibis budget Birmingham Centre
Birmingham City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.7 out of 5, Good, 1,365 reviews
The price is €30
includes taxes & fees
19 Apr - 20 Apr
ibis budget Birmingham Centre

About this property

Britannia Hotel Birmingham New Street Station

A 24-hour front desk, free WiFi in public areas, and a reception hall are available at this smoke-free hotel. Housekeeping is available on request.
Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Britannia Hotel Birmingham New Street Station, you're just a quick walk from Bullring & Grand Central. Free WiFi in public areas is available.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include an elevator
  • Just a 3-minute walk from Bullring & Grand Central and 8 minutes by foot from The Mailbox
Britannia Hotel Birmingham New Street Station offers its guests an elevator. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This 3-star Birmingham hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.8
Rating 10 - Excellent. 158 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 234 out of 1000 reviews
Rating 4 - Poor. 192 out of 1000 reviews
Rating 2 - Terrible. 228 out of 1000 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Yes every thing good. It was clean tidy and very suitable for 2 night stay. Perfect location. A little noisy from other residents but nothing to complain about
Stayed 2 nights in Jan 2026

10/10 Excellent

Waseem

Stayed 1 night in Jan 2026

8/10 Good

Thi Kim Ngan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 1 night in Dec 2025

6/10 Okay

leena

Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Stayed 2 nights in Dec 2025

2/10 Terrible

Jagdeep

Stayed 1 night in Dec 2025

6/10 Okay

Jody

Stayed 1 night in Dec 2025

8/10 Good

Brian

Stayed 4 nights in Dec 2025

6/10 Okay

Ruben

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was great but cool. Heater can’t be controlled and the entrance to the hotel was dark and dirty. Overall it’s a good place for what you pay.
Stayed 1 night in Nov 2025

2/10 Terrible

Jagdeep

Stayed 1 night in Dec 2025

8/10 Good

Louisa

Liked: Cleanliness, staff & service, amenities
Spotless room and bathroom, staff were friendly and helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Chitra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I booked a room with twin beds for a 2 night stay. I got a bed with 2 twin mattresses joined together instead of 2 separate beds. The bathroom was good. We didn't have access to wifi as their system was down and would have completed repairs only the day after we left. For international travellers this was a major disadvantage. Also access to the hotel was another concern. The Uber driver had to drop us off at another street due to lack of access and we had to walk there with 4 luggages. The German Christmas market was also underway on the adjacent street that made the stay quite noisy.
Stayed 2 nights in Dec 2025

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities
This hotel is just off the predestinies Birmingham New Street City Centre, and it a minutes walk from the train station, upper mall entrance. Britania has a very unassuming entrance, Which is down an alleyway off from the High Street. Staff were polite and there is a member of staff on front desk. I was given a room on the 9th Floor! with only one lift working. This lift was very slow and would stop of and all floors to pick up other people, so getting to my room usually took around 5 mins. There are air conditioning units, apposed to radiators in the room, These units doubled up as a heat sauce, however once the units was turned off, the room would get cold very quickly. So was forced to wear jumpers and full attire throughout the night just to stay warm. Lastly, the room door kept sticking, so i had to forcibly push and pull it closed whenever i wanted the door closed. This method would be necessary when leaving the hotel every day, as if i just let the door close on it's own the room would not be locked or secure. Similarly i had to push door to entre room Some good points to note about my stay is that the double bed i slept in was very comfortable, and they gave me a room with an en-suite shower room which i requested. lastly, do to it's central location, both to Birmingham New Street City Centre and it's station, I did not have to walk or travel far to get to my destinations Finally, i would not recommend this hotel for stays longer then 1 night (i stayed for 2)
Stayed 2 nights in Dec 2025

6/10 Okay

Andrew

Business traveller
Disliked: Amenities
The bed was not comfortable.
Stayed 1 night in Dec 2025

4/10 Poor

Joe

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel needs a bit of work on the inside. Lots of peeling paint and stains. Couldn't get into the room so had to change
Stayed 1 night in Dec 2025

6/10 Okay

John

Stayed 1 night in Dec 2025

4/10 Poor

Jenny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 1 lift was working took ages to get to floor. Restuarant and bar not open as advertised. Wifi didnt work at all. Room was basic and very poir for the price. There was on constant smell of cannabis on our floor, which came in through the window, the hotel states no smoking.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget hotel clean room nice modern shower
Stayed 1 night in Dec 2025

10/10 Excellent

Urial

Stayed 1 night in Dec 2025

6/10 Okay

Chris

Disliked: Property conditions & facilities
Someone had been smoking in the room with loads of dog ends outside the window. Only one lift working and very slow. Room was fine. Showers noisy from neighbours. Convenient location though and cheap.
Stayed 1 night in Dec 2025

6/10 Okay

Livine

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room ok staff not so much. We came from London and my friend fell down some stairs and twisted her ankle i came downstairs in the morning to request some help because my friends foot had swollen and I was told an ambulance would be called and shown up to our room when they arrived. We waited and waited until i finally went back down to reception to see what was going on only to be told that I was supposed to ring the ambulance and then they would show them up to the room so I was highly frustrated. After checking out we waited in reception for the ambulance because by this time my friend couldn’t put any pressure on her foot. There were no available toilets while waiting for hours for the ambulance to arrive. At no time did staff check on us or offer any assistance at all. Very disappointed
Stayed 1 night in Nov 2025

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and very clean, staff were so helpful and the location was great! Will definitely book this hotel again
Stayed 1 night in Dec 2025

6/10 Okay

James Rocks

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I'd describe the Hotel Britannia room we stayed in as fairly grubby and I would personally never choose to stay there again.
Stayed 1 night in Dec 2025

2/10 Terrible

Tammy

Stayed 3 nights in Dec 2025

4/10 Poor

Melanee

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In terms of being centrally located for the station and market this was perfect. I'd barely describe the room as clean as around/under the desk was dusty. The bed was uncomfortable and there was a strong smell of week from adjacent rooms (not uncommon at this hotel). The windows were single glazed which didn't help with the noise from the street below - people late at night and bin lorry very early in the morning. Generally an unpleasant stay and this was my 3rd time staying. Only one lift in operation, which is needed when you have luggage, so a long wait to go up/down. The decor in the room was dated, the room needed a deep clean as the skirting board was dusty. On the upside the bathroom had been redone and it was a great shower. The staff were great at check in and when I needed more milk. Take your own coffee as what they provide is quite vile. When you book here, remember the old adage - "you get what you pay for". It was a budget room, with budget comfort and facilities. Please be aware that you travel along a little, dark dingy alleyway to get to reception. Depending which direction you approach the hotel has an influence on how well it is lit.
Stayed 2 nights in Dec 2025

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