Hotel in Birmingham, 3-minute walk to Bullring & Grand Central
A 24-hour front desk, free WiFi in public areas, and a reception hall are available at this smoke-free hotel. Housekeeping is available on request.
Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.
Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Britannia Hotel Birmingham New Street Station, you're just a quick walk from Bullring & Grand Central. Free WiFi in public areas is available.
Free WiFi (speed: 25+ Mbps)
Amenities include an elevator
Just a 3-minute walk from Bullring & Grand Central and 8 minutes by foot from The Mailbox
Britannia Hotel Birmingham New Street Station offers its guests an elevator. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.
This Birmingham hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Things to do
Designer stores
Shopping centre
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping on request
Accessibility
Lift
Thin carpet in public areas
Tile flooring in public areas
More
1 building
9 floors
Reception hall
Renovated entire property - October 2024
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
35-inch flat-screen TV with digital channels
Food and drink
Electric kettle
Tea bags/instant coffee
More
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
LED lighting
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham
Britannia Hotel Birmingham New Street Station Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 153 out of 1002 reviews
10 - Excellent
153
Rating 8 - Good. 189 out of 1002 reviews
8 - Good
189
Rating 6 - Okay. 226 out of 1002 reviews
6 - Okay
226
Rating 4 - Poor. 199 out of 1002 reviews
4 - Poor
199
Rating 2 - Terrible. 235 out of 1002 reviews
2 - Terrible
235
6.0/10
Cleanliness
6.2/10
Staff & service
5.8/10
Amenities
5.2/10
Property conditions & facilities
Reviews
8/10 Good
Samuel
26 Oct 2025
I stayed there a few years ago. Completely different service nowadays.
Fantastic! We were right in the center of the shops.my daughter was so pleased at the location and so was l. Perfect for a shopping expedition wish we had stayed longer.
Julie
Stayed 1 night in Oct 2025
8/10 Good
David
Business traveller
22 Oct 2025
Lights in street are very bright and curtains not effective blackout in room 416
Great location for dropping bag. Going an evening event and sleeping. Clean. Basic but not expensive. Will be my go to for one jghyers in birmingham with work. This was my 2nd stay after booking on the day first time as pmans changed.
No housekeepers for 8 days of the stay. I had the same towels all week. Had to ask for top up coffee and tea sachets. No bed changes of sheets. Ran out of shampoo & shower gel and bought my own. Really disappointed with the service.
Poor hotel. No windows in the room. Was hot in the room no ac just fan. Tried not to be in hotel apart from sleeping. Will never choose a Britannia hotel again. Staff on reception were the only plus point of our stay
Jane
Stayed 3 nights in Oct 2025
10/10 Excellent
Kim
17 Oct 2025
Kim
Stayed 1 night in Oct 2025
10/10 Excellent
Bilal
17 Oct 2025
Bilal
Stayed 1 night in Oct 2025
6/10 Okay
James
Business traveller
16 Oct 2025
Liked: Staff & service
Disliked: Property conditions & facilities
I need of desperate upgrade for a ciry centre hotel.