Britannia Hotel Birmingham New Street Station

3.0 star property

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Photo gallery for Britannia Hotel Birmingham New Street Station

A spacious lobby with a wooden floor, a staircase, and a reception desk with a computer monitor.
The exterior of the Britannia Hotel with a prominent entrance, a large potted plant, and a sign indicating the hotel's name.
A hotel room with a large bed, two armchairs, a desk with a TV, and a window with curtains.
A modern kitchen with a wooden floor, grey cabinetry, a built-in island, and a TV mounted on the wall.
A modern, multi-story building with a glass facade, surrounded by water and a bridge.

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪2 min walk‬
  • Place, The Mailbox
    ‪7 min walk‬
  • Place, Broad Street
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪31 min drive‬

Room options

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

City Double Room, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

City Double or Twin Room, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Double Executive

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Britannia Hotel Birmingham New Street Station

A 24-hour front desk, free WiFi in public areas, and a reception hall are available at this smoke-free hotel. Housekeeping is available on request.
Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Britannia Hotel Birmingham New Street Station, you're just a quick walk from Bullring & Grand Central. Free WiFi in public areas is available.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include an elevator
  • Just a 4-minute walk from Bullring & Grand Central and 8 minutes by foot from The Mailbox
Britannia Hotel Birmingham New Street Station offers its guests an elevator. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This 3-star Birmingham hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Britannia Hotel Birmingham New Street Station Reviews

Reviews

6.0
Rating 10 - Excellent. 188 out of 1003 reviews
Rating 8 - Good. 188 out of 1003 reviews
Rating 6 - Okay. 235 out of 1003 reviews
Rating 4 - Poor. 181 out of 1003 reviews
Rating 2 - Terrible. 211 out of 1003 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good price for location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located and easy to find from the station in central Birmingham - perfect for an overnight stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

peter

Liked: Cleanliness, staff & service
not stayed here for a while but the rooms have improved. good location for centre and station
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Connor

Liked: Cleanliness, staff & service, amenities
The location is very good right across the street from the the new street station so it's great for travel The room was decent and clean For any other trips I have to the area I would be looking to stay at this location again
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a few minutes from the train station and plenty of shops nearby ive stayed a few times in the past year here
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities
Shocking hotel
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Amelia

Liked: Cleanliness, staff & service
The rooms were basic and clean, good enough for travelling on a budget. Really friendly staff and good location, very central.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the station
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
Good.location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station , amazing value , walls are thin and single glazing man’s a bit noisy but the price made up for that as well as the very good staff
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean warm room with comfortable bed.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mahbub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about hotel except mattress is not good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shalin

Liked: Cleanliness, staff & service, amenities
Great spot and great room everyone was helpful and polite
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Thi Kim Ngan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Po Tin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Close to the Birmingham New Street station and just located at the centre of the Birmingham city.
Stayed 8 nights in Mar 2026
Verified review

6/10 Okay

Suneal

Liked: Cleanliness
Basic room, during the evening very chilly, shower door handle broken. Close to shops, mainline station
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Louisa

Liked: Cleanliness, staff & service, amenities
Spotless room and bathroom, staff were friendly and helpful.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Lars

Disliked: Staff & service, amenities, property conditions & facilities
Note that there is no bar, nor breakfast or food/drinks of any kind, Executive rooms on 9th floor were OK - but would not recommend this hotel
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Kimberly

Liked: Staff & service
Good location, lobby smelled clean but our room smelled stale and the walls were stained, beds also were not very comfy at all
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and very clean, staff were so helpful and the location was great! Will definitely book this hotel again
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Natasha

Liked: Cleanliness, staff & service
Although I had an issue with the room next doors tv(the bed backed the tv so becouse of my senctive hearing I could hear all they was watching) also there was no breackfast as Standard witch kinda sucked but was fine becouse of the price bab I carnt complain defo book agen just as long as I have a room where the bed dosebt back the tv
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Po Tin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Close to Birmingham New Street station, situated in the centre of Birmingham city
Stayed 6 nights in Feb 2026