Britannia Hotel Birmingham New Street Station

3.0 star property

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Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Point of interest
Reception
Executive Double Room
Front of property

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

Standard Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room

  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

Standard Double or Twin Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About this property

Britannia Hotel Birmingham New Street Station

Hotel with a 24-hour front desk, 3-minute walk to Bullring & Grand Central
A 24-hour front desk, free WiFi in public areas, and a reception hall are available at this smoke-free hotel. Housekeeping is available on request.
Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Britannia Hotel Birmingham New Street Station, you're just a quick walk from Bullring & Grand Central. Free WiFi in public areas is available.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include an elevator
  • Just a 3-minute walk from Bullring & Grand Central and 8 minutes by foot from The Mailbox
Britannia Hotel Birmingham New Street Station offers its guests an elevator. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This Birmingham hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.8
Rating 10 - Excellent. 151 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 227 out of 1002 reviews
Rating 4 - Poor. 198 out of 1002 reviews
Rating 2 - Terrible. 237 out of 1002 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight business stay near new street

Great location for dropping bag. Going an evening event and sleeping. Clean. Basic but not expensive. Will be my go to for one jghyers in birmingham with work. This was my 2nd stay after booking on the day first time as pmans changed.
Stayed 1 night in Oct 2025

8/10 Good

Pedro Jorge

Liked: Staff & service, property conditions & facilities, room comfort
Great location, could be more clean specially in the bathroom.. still a great value for the price!!
Stayed 1 night in Oct 2025

10/10 Excellent

Peter, Birmingham

Stayed 1 night in Oct 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service
No housekeepers for 8 days of the stay. I had the same towels all week. Had to ask for top up coffee and tea sachets. No bed changes of sheets. Ran out of shampoo & shower gel and bought my own. Really disappointed with the service.
Stayed 8 nights in Oct 2025

4/10 Poor

Jane

Travelled with partner
Disliked: Amenities, property conditions & facilities
Poor hotel. No windows in the room. Was hot in the room no ac just fan. Tried not to be in hotel apart from sleeping. Will never choose a Britannia hotel again. Staff on reception were the only plus point of our stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Kim

Stayed 1 night in Oct 2025

10/10 Excellent

Bilal

Stayed 1 night in Oct 2025

6/10 Okay

James

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I need of desperate upgrade for a ciry centre hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

Shaun

Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I love the proximity to everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Khurram

Stayed 1 night in Oct 2025

8/10 Good

Khurram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located... Everything nearby
Stayed 2 nights in Oct 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to New Street Station
Stayed 1 night in Sep 2025

4/10 Poor

Clare

Disliked: Staff & service, property conditions & facilities
I was always taught, if you can't say anything nice, don't say anything at all! So I won't!
Stayed 1 night in Oct 2025

6/10 Okay

ndidiamaka

Business traveller
Liked: Cleanliness, staff & service
Fit for purpose
Stayed 2 nights in Sep 2025

10/10 Excellent

Mallory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Justyna

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Peter, Birmingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Sep 2025

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for New Street Station, shopping and entertainment I Birmingham. Comfortable, reasonable price for a couple of friends to meet up for a night out.
Stayed 1 night in Oct 2025

8/10 Good

Adrian C

Disliked: Property conditions & facilities, room comfort
Good
Stayed 3 nights in Sep 2025

6/10 Okay

Bayo

The beddings had a funny odour. I requested on three occasions for it to be changed. Kept on getting excuses from the staff and promises that it will be sorted. It wasn't sorted after three attempts. Asides that it is ok because of proximity.
Stayed 3 nights in Sep 2025

6/10 Okay

Anita

Stayed 1 night in Sep 2025

8/10 Good

Eileen

Travelled with family
Liked: Staff & service
Ideal in the centre, room basic needing upgarde but the bathroom was lovely as this was new.
Stayed 1 night in Sep 2025