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Britannia Hotel Birmingham New Street Station

3.0 star property

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Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Executive Double Room
Front of property
Reception
Point of interest

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Front of property
easyHotel Birmingham
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.0 out of 5, Very good, 1,000 reviews
The price is €38
includes taxes & fees
22 Jan - 23 Jan
easyHotel Birmingham

About this property

Britannia Hotel Birmingham New Street Station

Hotel with a 24-hour front desk, 3-minute walk to Bullring & Grand Central
A 24-hour front desk, free WiFi in public areas, and a reception hall are available at this smoke-free hotel. Housekeeping is available on request.
Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Britannia Hotel Birmingham New Street Station, you're just a quick walk from Bullring & Grand Central. Free WiFi in public areas is available.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include an elevator
  • Just a 3-minute walk from Bullring & Grand Central and 8 minutes by foot from The Mailbox
Britannia Hotel Birmingham New Street Station offers its guests an elevator. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This Birmingham hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.8
Rating 10 - Excellent. 150 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 225 out of 1000 reviews
Rating 4 - Poor. 199 out of 1000 reviews
Rating 2 - Terrible. 238 out of 1000 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Khurram

Stayed 1 night in Oct 2025

8/10 Good

Khurram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located... Everything nearby
Stayed 2 nights in Oct 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to New Street Station
Stayed 1 night in Sep 2025

4/10 Poor

Clare

Disliked: Staff & service, property conditions & facilities
I was always taught, if you can't say anything nice, don't say anything at all! So I won't!
Stayed 1 night in Oct 2025

6/10 Okay

ndidiamaka

Business traveller
Liked: Cleanliness, staff & service
Fit for purpose
Stayed 2 nights in Sep 2025

10/10 Excellent

Mallory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Justyna

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Peter, Birmingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Sep 2025

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for New Street Station, shopping and entertainment I Birmingham. Comfortable, reasonable price for a couple of friends to meet up for a night out.
Stayed 1 night in Oct 2025

8/10 Good

Adrian C

Disliked: Property conditions & facilities, room comfort
Good
Stayed 3 nights in Sep 2025

6/10 Okay

Bayo

The beddings had a funny odour. I requested on three occasions for it to be changed. Kept on getting excuses from the staff and promises that it will be sorted. It wasn't sorted after three attempts. Asides that it is ok because of proximity.
Stayed 3 nights in Sep 2025

6/10 Okay

Anita

Stayed 1 night in Sep 2025

8/10 Good

Eileen

Travelled with family
Liked: Staff & service
Ideal in the centre, room basic needing upgarde but the bathroom was lovely as this was new.
Stayed 1 night in Sep 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy right from the start room smelt of urine at least the shower was ok
Stayed 1 night in Sep 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service
Clean room just needed it for one night for a conference and was convenient to get some last min supplies. Staff were helpful
Stayed 1 night in Sep 2025

4/10 Poor

Delaine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property while close to the train station, it is located in an unsafe area. It needs updating, beds are uncomfortable , comforter was not big enough, our room had moths in it.
Stayed 3 nights in Sep 2025

4/10 Poor

Steve

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room allocated was very small for a double room with no window or air conditioning in either the bedroom or the bath room. leading to a very uncomfortable night. Room was reasonably clean and the toilet and bathroom were in very good condition. Would not use this hotel again.
Stayed 1 night in Sep 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I’ve ever stayed. Avoid at all cost
Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

don’t stay here!

When we realized we didn’t have heat in our room we went to the front desk to notify them twice over our three day stay and we were never able to get get the issue resolved.
Stayed 3 nights in Sep 2025

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

YKS

Business traveller
Disliked: Property conditions & facilities
Need to focus on small but essential things, aside the lifts felt shaky and old
Stayed 1 night in Sep 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Don’t like closed spaces.

Fed up with getting a room with no windows. Even though told I don’t like closed spaces they still won’t alter the room. It’s not easy to breath in the room and difficult to sleep. You don’t know if it’s daylight. You don’t know what the weather is like. It’s very poor service.
Stayed 1 night in Sep 2025

10/10 Excellent

Fiach

Stayed 1 night in Sep 2025

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever again

Stay was terrible first scammed by hotel.com as i was charged for 2 double bed to 4 single beds when all rooms are with single beds and inwas charged for this change then the smell at the hotel made all of us so sick dirty cups and spoon in room and boans of dead animals at my window the elevator was a nightmare never comes opens the door 2 to 3 times and even skips the floor
Stayed 2 nights in Sep 2025

10/10 Excellent

Edina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the overnight stay and in general
Stayed 1 night in Sep 2025

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