Hotel with a 24-hour front desk, 3-minute walk to Bullring & Grand Central
A 24-hour front desk, free WiFi in public areas, and a reception hall are available at this smoke-free hotel. Housekeeping is available on request.
Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.
Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Britannia Hotel Birmingham New Street Station, you're just a quick walk from Bullring & Grand Central. Free WiFi in public areas is available.
Free WiFi (speed: 25+ Mbps)
Amenities include an elevator
Just a 3-minute walk from Bullring & Grand Central and 8 minutes by foot from The Mailbox
Britannia Hotel Birmingham New Street Station offers its guests an elevator. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.
This Birmingham hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Things to do
Designer stores
Shopping centre
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Accessibility
Lift
Thin carpet in public areas
Tile flooring in public areas
More
1 building
9 floors
Reception hall
Renovated entire property - October 2024
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
35-inch flat-screen TV with digital channels
Food and drink
Electric kettle
Tea bags/instant coffee
More
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
LED lighting
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham
Reviews
Britannia Hotel Birmingham New Street Station Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel itself is somewhat dated. Although the bathroom has been renovated the bedroom itself needs some talc and aspects of it wasn’t particularly clean. I had to clean the dressing table myself
Susan
Stayed 2 nights in Jul 2025
10/10 Excellent
Alexandra
1 Aug 2025
Alexandra
Stayed 1 night in Jul 2025
8/10 Good
Andrew
1 Aug 2025
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Outdide Looks like a bombs gone off
From the outside it could well be Beirut but surprisingly clean room and the bed was comfortable.
The bathroom was a nightmare. An old type bath tub, no handles to get step in or out and tap water mixers to get the right water temperature. Cheap awful watered down liquid soap.
No amenities. Very poorly kept. The toilet and facilities pipes made so much noise i didn't want to bathe. Bed was hard. Bathroom smelled like smoke. Elevator wasn't working needs total updating
One of the lifts was out of order. It was very hot in the corridors of the hotel. Bed sheets were dirty on arrival so had to ask for them to be swapped.
Bathroom was immaculate and super modern. There was a huge TV on the wall too. But the beds weren’t very comfy. I barely trusted the door to stay closed.
It’s not in a bad place though, there’s nothing spectacular about the hotel but if you just need a place to sleep, it’ll do.
Ryan
Stayed 1 night in Jul 2025
4/10 Poor
David
27 Jul 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Not the right oprion for me
Hotel was ok. Soulless but functional. Area was noisy, and threatening. Hotel entrance off a smelly, dirty alley. Did not feel safe. Staff barely spoke. One lift out of order so long waits at busy times. Booked 2 nights left after one.
Checking in was a nightmare because I was given access to someone else’s room who wasn’t present but had left their stuff in the room. So that makes security a little bit of an issue here. If I wanted to of taken something I easily could have but I returned to the desk to be given a new room immediately. Once this was rectified the room I was given was ok and was in good shape. However also at 12:45am the fire alarms all went off due to someone smoking in one of the rooms. Luckily this was sorted quite quickly but it certainly gave me a freight.
Was there for an event and rated two nights. They were slammed but did a good job addressing all those checking in. The room had no ac and no windows and it was the summer so it was incredibly hot and no air flow. The bed was not all that comfortable but the room was everything we needed and the location was excellent. Lots of restaurants, pubs and shops and basically steps from the train station. They provide soap, shampoo, coffee and cookies. Staff were helpful and the place was clean.