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Britannia Hotel Birmingham New Street Station

3.0 star property

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Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Reception
Point of interest
Executive Double Room
Front of property

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property
easyHotel Birmingham
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.0 out of 5, Very good, 1,002 reviews
The price is €36
includes taxes & fees
8 Jan - 9 Jan 2026
easyHotel Birmingham

About this property

Britannia Hotel Birmingham New Street Station

Hotel with a 24-hour front desk, 3-minute walk to Bullring & Grand Central
A 24-hour front desk, free WiFi in public areas, and a reception hall are available at this smoke-free hotel. Housekeeping is available on request.
Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Britannia Hotel Birmingham New Street Station, you're just a quick walk from Bullring & Grand Central. Free WiFi in public areas is available.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include an elevator
  • Just a 3-minute walk from Bullring & Grand Central and 8 minutes by foot from The Mailbox
Britannia Hotel Birmingham New Street Station offers its guests an elevator. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This Birmingham hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.8
Rating 10 - Excellent. 148 out of 1007 reviews
Rating 8 - Good. 189 out of 1007 reviews
Rating 6 - Okay. 227 out of 1007 reviews
Rating 4 - Poor. 201 out of 1007 reviews
Rating 2 - Terrible. 242 out of 1007 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

SIU CHING

Stayed 1 night in Sep 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

impressed

it was a short walk from new street train station birmingham shops macdonald s nearby the place was cool an clean kempt tidy the bathroom was absolutly immaculate with toiletries an thier was akettle in room with tea milk an coffee.very friendly vibe lifts an perfect for me old skool.
Stayed 1 night in Aug 2025

4/10 Poor

philip

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I chose this hotel as it is near the train station. I stayed 4 days there the week before for the same reason, and could only have part of the room service on the last night, and it wasn't cleaned once, although we asked daily, but I thought I would give it another chance This time we went to our room, which had a dirty toilet and hair in the shower. The second room had a toothbrush and paste in the shower, also a dirty toilet and a mess all over the carpet. We were upgraded to an "executive" room and went to have a shower, and the shower didn't work. As we had a prior engagement, we did not have time to move again, so in the morning we had to use another room's shower. I feel sorry for the staff; they tried hard to help me. I would like a reply from the company regarding the poor cleaning of the rooms Regards Phil
Stayed 2 nights in Sep 2025

10/10 Excellent

Adewale

Stayed 5 nights in Aug 2025

10/10 Excellent

Peter, Birmingham

Stayed 4 nights in Sep 2025

6/10 Okay

Vinay Enoch

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Ethan

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

A?ee?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

philip

Liked: Cleanliness, staff & service
Great location for the city centre, nice-sized rooms
Stayed 4 nights in Sep 2025

6/10 Okay

simon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Large hotel that is not expensive. Feels very tired but decent for a short buisness stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

2/10 Terrible

Fraser

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone mattress

I’ve fell asleep on more comfortable benches! Would not recommend it if you want to sleep!
Stayed 2 nights in Sep 2025

8/10 Good

Haroun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jer

Travelled with partner
Disliked: Cleanliness
Pillows and beddings not clean. I had a rash on my face when I woke up next day probably the pillows
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service
Fine fir a business stay
Stayed 1 night in Aug 2025

4/10 Poor

Tasha

Liked: Cleanliness, staff & service, amenities
The bed felt like cardboard count sleep well because of this apart from that all was well
Stayed 1 night in Aug 2025

8/10 Good

Zachariah

Stayed 1 night in Aug 2025

4/10 Poor

Ian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Central Birmingham

Good central location. Maybe not the safest place late at night to walk around. My room was large enough but stayed on very hot night and the AC didn’t work and my room didn’t have any windows at all so my room touched 30C and was unpleasant to sleep in
Stayed 1 night in May 2025

10/10 Excellent

Peter, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it
Stayed 3 nights in Aug 2025

2/10 Terrible

Darlington

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Lisa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrid stay

Way 2 loud all mite only bad 3 hours sleep noise all nite hotel did not seem Bothered no fone in room Either 2 fone down 2 reception asked for 2 single beds and was given a double and there a constant hurried smell in and round the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Jalal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Adrian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible hotel.

Terrible excuse for a hotel. Surely one of the worst in the city. Reception team were very good and changed my room. A disgusting building which needs a refit. The whole hotel is beyond filthy. I will never return.
Stayed 1 night in Aug 2025

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