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4.1 out of 5

"Excelllent all round. Clean luxury and welcoming staff. Great food as well. " More

By a verified traveller on Wed 02 Oct 2019

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Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Malmaison Birmingham. During your stay, you're just a quick walk from Broad Street. Free WiFi in public areas, a restaurant and a gym are available. This 4-star hotel has 193 rooms over 6 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and coffee makers
  • Free WiFi
  • Enjoy a bite to eat at The Brasserie, a brasserie that serves local cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 4-minute walk from The Mailbox and 8 minutes on foot from Broad Street
  • Dogs welcome for a fee (restrictions apply)

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€94* Per night/room 26 Oct - 27 Oct

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Deluxe Double Double Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Club Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Havana Signature Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Malmaison Birmingham ratings based on 11 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Malmaison Birmingham

Everyone (6) Couples (2) Family (1)
5 out of 5

Posted by on 11 Dec 2019

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2 out of 5
Well situated and well presented. Had to keep chasing reception for more toilet roll . Dont expect a great night sleep, from approx 6-7am cleaners are out outside shouting and slamming doors. Not something you'd expect from a malmaison

Posted by on 10 Nov 2019

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5 out of 5
Excelllent all round. Clean luxury and welcoming staff. Great food as well.

Posted by on 2 Oct 2019

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3 out of 5
Terrible night sleep, no sound proofing so got woke up on numerous times!!

Posted by on 19 Aug 2019

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4 out of 5

Posted by on 21 Jul 2019

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5 out of 5
As with all Malmaison Hitels that I’ve stayed in, good standard of decor, generous sized rooms and good staff and facilities. Breakfast was excellent, freshly cooked and good quality.

Posted by on 26 Jun 2019

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5 out of 5

Posted by on 7 Jun 2019

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5 out of 5
Great rooms & Amazing bed had a good night sleep. Defo stay here again

Posted by on 16 Apr 2019

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4 out of 5
On arrival in the upstairs bar there was an incredible singer. He was breathtaking. Check in was fast and efficient. The only downfall to the hotel is the poor lighting in the room. It has that dimmed effect even with all lights on. Great setting for intimacy. But poor lighting for getting ready to do your make up.

Posted by on 8 Apr 2019

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2 out of 5

Posted by on 15 Oct 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3034 square feet (282 square metres) and includes conference rooms. A fitness centre, spa services, and tour/ticket assistance are also featured at the business-friendly Malmaison Birmingham. The hotel can provide concierge services and wedding services. This 4-star Birmingham hotel is smoke free.

  • 193 guestrooms or units
  • 6 levels
  • 3034 sq ft of conference space
  • 282 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Birmingham (QQN-New Street Train Station) (0.5 km / 0.3 mi)

Room Amenities

Malmaison Birmingham offers 193 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. LCD televisions come with premium digital channels. Bathrooms include baths or showers and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 11:00 AM.

The Brasserie – This brasserie specialises in local cuisine and serves breakfast, brunch, lunch and dinner.

Malbar – This cocktail bar only serves lunch.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Hot stone massage
  • Swedish massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's Breakfast Included rates include continental breakfast priced at GBP 15 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel.

This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard and American Express; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 18 for adults and GBP 9 for children (approximately)
  • Off site parking fee: GBP 16.80 per day (0.3 mi away; open 24 hours)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham Malmaison
  • Malmaison Birmingham
  • Malmaison Hotel Birmingham
  • Birmingham Malmaison Hotel
  • Malmaison Birmingham Hotel Birmingham
  • Malmaison Birmingham Hotel
  • Birmingham Malmaison Hotel
  • Malmaison Hotel Birmingham
  • Malmaison Birmingham Hotel
  • Malmaison Birmingham Birmingham
  • Malmaison Birmingham Hotel Birmingham

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.