4.2 out of 5

"Nice hotel, ideally situated between shopping and entertainment within Birmingham City Centre. " More

By a verified traveller on Mon 13 Aug 2018

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Hotel Description

Our customers tell us that they enjoy the overall value at Malmaison Birmingham. During your stay, you're just a quick walk from The Alexandra. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. This 4-star hotel has 193 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Enjoy a bite to eat at The Brasserie, a brasserie that serves local cuisine
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from The Alexandra and 4 minutes on foot from The Mailbox
  • Dogs welcome for a fee (restrictions apply)

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
€66 per night

Superior Twin Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Club Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Malmaison Birmingham ratings based on 17 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Malmaison Birmingham

Everyone (13) Couples (2) Family (1)
5 out of 5
As with all Malmaison Hitels that I’ve stayed in, good standard of decor, generous sized rooms and good staff and facilities. Breakfast was excellent, freshly cooked and good quality.

Posted by on 26 Jun 2019

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5 out of 5

Posted by on 7 Jun 2019

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5 out of 5
Great rooms & Amazing bed had a good night sleep. Defo stay here again

Posted by on 16 Apr 2019

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4 out of 5
On arrival in the upstairs bar there was an incredible singer. He was breathtaking. Check in was fast and efficient. The only downfall to the hotel is the poor lighting in the room. It has that dimmed effect even with all lights on. Great setting for intimacy. But poor lighting for getting ready to do your make up.

Posted by on 8 Apr 2019

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2 out of 5

Posted by on 15 Oct 2018

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5 out of 5
Nice hotel, ideally situated between shopping and entertainment within Birmingham City Centre.

Posted by on 13 Aug 2018

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Comment from Hotel Management

23 Aug 2018 by Damian

Hello, Thank you for letting us know that you enjoyed your stay with us and we look forward to welcoming you back again next time you're in Birmingham. Best regards,

4 out of 5

Nice hotel, great location.

We had a 1 night stay, great location in birmingham. The room was a standard double room. The Air con/heater was so loud and kept me a wake most of the night, I would have turned it off but the room was so cold. We had a quite floor, however our friends had to move rooms as they were put next to a room that sounded like a night club. Staff were very helpful and pleasant.

Posted by , from england on 12 Feb 2018

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5 out of 5

Crap location, great hotel

Pros: Comfort, ambience, copywriting
Cons: Breakfast was a little underwhelming
Location: A short walk into the centre of the city. During the run-up to Christmas there is a small Christmas market under the flyover opposite.
You wouldn't normally pick a hotel located directly across from one of Birmingham's fabled concrete flyovers - but that's exactly where Malmaison is located. And you'd be making a terrible mistake to overlook this gem. The hotel is comfortable, warm and well soundproofed, so the nearby road makes no difference. The cocktail bar is excellent and the staff a pleasure to talk to. The continental breakfast is OK, but nothing special. The bed, bath and shower are all great - even in the "cheapest" rooms. One tip - as the nicest hotel within walking/driving/spitting distance of Birmingham Arena, this is the place where the headline act will probably be staying after the show... Source: personal experience.

Posted by , from Essex, UK on 25 Jan 2018

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2 out of 5
Was disappointed our double bed was two singles pushed together, the aircon and heating didnt work.

Posted by on 30 Dec 2017

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3 out of 5

Nice location hotel not worth cost of rooms

Cons: All above issues should be tackled also reception could be more helpful
Location: Good
Very disappointed rooms very big comfortable beds and clean downside two sachets of coffee in room toilets didn’t flush properly no robes or slippers and for nearly 200 pound a night these things should be standard we booked 3 superior twins other room had to ask for more toilet paper their toilet didn’t flush and wash basin wouldn’t empty again hardly any coffee certainly not coffee machine as shown next room no shower gel dirty plaster peanuts and mountains of dust under bed not what you would expect would not go again

Posted by , from wales on 13 Nov 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3034 square feet (282 square metres) and includes conference rooms. A fitness centre, spa services, and tour or ticket assistance are also featured at the business-friendly Malmaison Birmingham. The hotel can provide concierge services and wedding services. This 4-star Birmingham hotel is smoke free.

  • 193 guestrooms or units
  • 6 levels
  • 3034 sq ft of conference space
  • 282 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: Birmingham (BHX) (26.1 km / 16.2 mi)
  • Train station: Birmingham New Street Station (0.8 km / 0.5 mi)
  • Parking:

Room Amenities

Malmaison Birmingham offers 193 forms of air-conditioned accommodation with minibars and coffee/tea makers. LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 10 AM.

The Brasserie – This brasserie specialises in local cuisine and serves breakfast, brunch, lunch and dinner.

Malbar – This cocktail bar only serves lunch.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Spa Services

  • Hot stone massage
  • Swedish massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel. For driving directions, guests can contact the property using the number provided on the booking confirmation email.

This property's Breakfast Included rates include continental breakfast priced at GBP 15 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel. For more details, please contact the property using the information on the reservation confirmation received after booking.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!


  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 15 per person (approximately)
  • Nearby parking fee: GBP 21 per 24 hours
  • Pet fee: GBP 10.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Malmaison Birmingham Hotel
  • Malmaison Birmingham
  • Malmaison
  • Malmaison Birmingham Hotel Birmingham
  • Malmaison Hotel Birmingham
  • Birmingham Malmaison Hotel

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.