Malmaison Birmingham

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

• One child stays free
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Credit card pre-authorization
• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in
• Cashless transactions are available
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Masks are not compulsory at the property
• Contactless food service / room service is available
• Reservation is not required for facilities on-site
• Property confirms they are implementing guest safety measures
• Contactless check-out is not available
• Pets allowed in specific rooms only
• Staff does not wear personal protective equipment
• Mobile key entry is not available
• Debit cards not accepted
• Protective clothing is not available to guests
• Food service has not been amended for enhanced safety
• No shield between guests and staff in main contact areas
• Staffed front desk
• Children stay free - maximum age 2
• Guests are not provided with hand sanitiser
• Social distancing measures are not in place
• Contactless check-in is not available
• Property is not currently implementing any enhanced cleaning measures
• Smoke detector
• Children stay free
• Individually-wrapped food options are not available
• Online penalty collection
• No gap period between guest stays