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Malmaison Birmingham

4.0 star property

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Photo gallery for Malmaison Birmingham

Lobby
Havana Signature Suite
Havana Signature Suite | Bathroom
Hallway
Nirvana Signature Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1 Wharfside, Birmingham, England, B1 2JR
  • Place, The Mailbox
    ‪1 min walk‬
  • Place, Bullring & Grand Central
    ‪7 min walk‬
  • Place, International Convention Centre
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room

9.0 out of 10
Wonderful
(68 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room

Club Deluxe Double Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Double Room

Club Double Room

Club Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite

Nirvana Signature Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Malmaison Birmingham

Boutique hotel with a restaurant, near Broad Street
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a coffee shop/cafe, and a hot tub are onsite.
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us they can't get enough of the helpful staff at Malmaison Birmingham. During your stay, you're just a quick walk from Shopping District. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Chez Mal Brasserie
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness, overall comfort, and spaciousness
  • Within a 15-minute walk of Bullring & Grand Central and Utilita Arena Birmingham
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Malmaison Birmingham offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3035 square feet (282 square meters) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Malbar - This cocktail bar serves lunch only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1093 reviews
Rating 8 - Good. 240 out of 1093 reviews
Rating 6 - Okay. 87 out of 1093 reviews
Rating 4 - Poor. 38 out of 1093 reviews
Rating 2 - Terrible. 26 out of 1093 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Andy

Travelled with partner
Disliked: Property conditions & facilities
The rooms look tired and needs a refurb especially when charging top rates. Breakfast was a complete failure. We sat and waited for over an hour for what was a simple order. We had to leave and request a refund. Receptionist was great and understood why we were unhappy
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Stayed 1 night in Nov 2025

8/10 Good

Craig

Stayed 1 night in Nov 2025

2/10 Terrible

Ali Haider

Disliked: Staff & service, amenities
Room felt small
Stayed 1 night in Nov 2025

10/10 Excellent

Conal

Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Stayed 1 night in Oct 2025

10/10 Excellent

tahira

Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel for the price no problems.
Stayed 1 night in Nov 2025

8/10 Good

Pete

Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The staff were helpful in every way - my late arrival, processing car parking, scrumptious and generous breakfast. The room was beautiful, warm and comfortable. The location perfect.
Stayed 1 night in Oct 2025

6/10 Okay

William

Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Lovely hotel
Stayed 1 night in Sep 2025

4/10 Poor

Emma

Business traveller
Disliked: Staff & service, amenities
Lighting was poor, check in was v slow, room service order was wrong (albeit fixed), no usefully placed plugs. The whole place felt tired and not like other Malmaison where I have stayed
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice room, spacious, staff were Friendly And let us check in early would book to stay here again
Stayed 1 night in Nov 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel. Room was clean and bed comfortable. breakfast was very good. Price very reasonable especially as it was full breakfast with the room.
Stayed 1 night in Oct 2025

10/10 Excellent

James, Lichfield

Stayed 1 night in Oct 2025

4/10 Poor

Isabelle

Travelled with partner
Staff not very engaged or helpful at check-in. Hotel generally a bit ‘tired’ Lots of building work going on and workmen were intrusive, impolite - e.g. jumping into lift we had been waiting for, passing comments. Waiter ignored us when we arrived at Bistro, not even a nod to acknowledge we were waiting. Food mediocre.
Stayed 1 night in Oct 2025

8/10 Good

SUZANNE

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Lovely hotel and really convenient for the Town Hall
Stayed 1 night in Oct 2025

10/10 Excellent

steven

Stayed 1 night in Oct 2025

8/10 Good

Will

Business traveller
Liked: Cleanliness, staff & service, amenities
lovely staff, clean room. no spa facilities due to maintenance which was a shame but overall the hotel is very nice
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Stayed 1 night in Oct 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

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