Malmaison Birmingham

4.0 star property

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Photo gallery for Malmaison Birmingham

Hallway
Club Deluxe Double Double Room
Lobby
Property entrance
Havana Signature Suite | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Hot tub

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    ‪1 min walk‬
  • Bullring & Grand Central
    ‪7 min walk‬
  • Utilita Arena Birmingham
    ‪11 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

Club Double Room

9.0 out of 10
Wonderful
(21 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Club Deluxe Double Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

Standard Double Room

9.0 out of 10
Wonderful
(56 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Nirvana Signature Suite

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Club Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Havana Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Malmaison Birmingham

Eco-certified hotel with a fitness center and a sauna
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a coffee shop/cafe, and a hot tub are onsite.
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us they can't get enough of the helpful staff at Malmaison Birmingham. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Chez Mal Brasserie
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
  • Steps from The Mailbox and 10 minutes by foot from Bullring & Grand Central
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Malmaison Birmingham offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM.
Chez Mal Brasserie - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Malbar - This cocktail bar serves lunch only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1009 reviews
Rating 8 - Good. 222 out of 1009 reviews
Rating 6 - Okay. 86 out of 1009 reviews
Rating 4 - Poor. 44 out of 1009 reviews
Rating 2 - Terrible. 25 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, easy access to shopping centre and public transport, i.e. metro. Stay at this hotel on numerous occasions because of spa facilities.
Stayed 2 nights in Mar 2025

10/10 Excellent

Meera

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good standard hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Birmingham.

Great hotel. Close to the train station and shops. We stayed for a gig and handy to access this as well. Nearby carpark was very expensive. Staff at the hotel were helpful. Comfy bed and spacious room.
Stayed 2 nights in Mar 2025

10/10 Excellent

kiesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay. Very classy! Perfect place to be x
Stayed 1 night in Mar 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , good staff would use again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and superb location
Stayed 1 night in Mar 2025

8/10 Good

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, very welcoming in arrival, only 5min walk from New street railways station, excellent breakfast
Stayed 1 night in Mar 2025

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Simon

Stayed 2 nights in Mar 2025

10/10 Excellent

Ashish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveller
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay in Birmingham City Centre

From the delightful friendly receptionist to the bar and the breakfast staff, every member of staff we encountered were professional friendly and helpful The rooms were clean and spacious , The breakfast was generous and delicious
Stayed 1 night in Mar 2025

10/10 Excellent

Abby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay- will definitely return!
Stayed 1 night in Jan 2025

10/10 Excellent

Abby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Stayed 1 night in Mar 2025

10/10 Excellent

Sherron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, comfortable and clean. Great breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel and the cleaning crew are great. Hard to say anything bad about it. Very clean and very quiet. If I can be picky. Wish the bathrooms are more modern. Great place no question
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025