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Casa Hormiga

4.5 star property

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Photo gallery for Casa Hormiga

Relax by the serene pool surrounded by lush greenery and comfortable lounge chairs.
Stroll through lush greenery to a modern building with a thatched roof.
Step out onto the wooden deck and enjoy the tranquil surroundings amidst lush tropical vegetation.
Relax in a tropical oasis with a thatched roof and lush surroundings, featuring a spacious deck and covered outdoor area.
Two single beds with matching bedding, a woven wall hanging, and pendant lights create a cozy atmosphere.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Av. 3 & Calle 32, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪3 min walk‬
  • Fort of San Felipe
    ‪10 min walk‬
  • Municipal Spa of Bacalar
    ‪18 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪40 min drive‬

Room options

View all photos for Luxury Double Room

Relax in a serene bedroom with a large bed, wooden bench, and woven lamps.

Luxury Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room

Two single beds with matching bedding, a woven wall hanging, and pendant lights create a cozy atmosphere.

Luxury Twin Room

  • 53 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Tree House, Pool View, Mezzanine

Work and unwind in this charming room with a desk, comfortable chair, and plush bed.

Luxury Tree House, Pool View, Mezzanine

10.0 out of 10
Exceptional
(7 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 King Bed

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About this property

Casa Hormiga

Luxury hotel with 2 outdoor pools and a full-service spa
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Casa Hormiga offers 18 air-conditioned accommodations with laptop-compatible safes and slippers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Casa Ritual has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Casa Hormiga. During your stay, you're just a quick walk from Lake Bacalar. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy Indian cuisine while dining at Brote
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, manicures and pedicures, or body wraps at Casa Ritual
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Steps from Laguna Bacalar Ecological Park and 6 minutes by foot from Lake Bacalar
  • Airport shuttle service available for a fee
Casa Hormiga offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Casa Hormiga. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Bacalar hotel.

Brote - This restaurant specializes in Indian cuisine and serves breakfast and dinner. Reservations are required.
Honesty Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Brote
  • Honesty Bar

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Direct access to the beach
  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Hormiga

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM
  • Late check-out fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number SPA191009BV5
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Hormiga Hotel
Casa Hormiga Bacalar
Casa Hormiga Hotel Bacalar

Casa Hormiga Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 88 out of 102 reviews
Rating 8 - Good. 10 out of 102 reviews
Rating 6 - Okay. 2 out of 102 reviews
Rating 4 - Poor. 2 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
The service was impeccable. They made us feel like their only guests. Would definitely go back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonas

Stayed 2 nights in Apr 2025

10/10 Excellent

stanislava

Stayed 1 night in Apr 2025

10/10 Excellent

RUBEN, AUSTIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, cozy and welcoming. Super friendly and attentive staff. Breakfast option was convenient and food delicious. Clean room and comfortable bed. Casa Hormiga was perfect for us after a long day of touring the area, lagoon, nearby cenotes. Massage facilities and staff are superb! Thank you to the Casa Hormiga's staff for all your attentions, you made us feel like home!
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a beautiful place with a great staff.
Stayed 1 night in Mar 2025

10/10 Excellent

deanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! The staff and service was great! Breakfast was great! ATM on property which was very convenient! The only complaint is that you can hear EVERYTHING inside the treehouses, including our neighbors having sex! Loud sex! At 2am.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lindsey

Liked: Amenities
Attentive service. Pretty, unique, designer property.
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is almost there

This hotel really needs to start offering laundry service, heat the pools, and have a dinner and room service option for guests. That would make the experience much better. Neighborhood is loud so maybe some white noise options in the room would make the experience more pleasant as well
Stayed 5 nights in Dec 2024

10/10 Excellent

Abbey, fort collins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only was the property lovely, the food was delicious and the staff were above and beyond kind and helpful. While I was there, I needed medical attention. The staff worked as translators with the hospital, set up taxi rides, and checked in on me frequently. So generous. The pool area is clean and calming. My hammock on the porch, alluring. The beds were comfortable and the showers hot. No complaints at all. Casa Hormiga is quiet and peaceful. It is only a few blocks to the lake or the plaza... very convenient. I'd stay there again any day.
Stayed 5 nights in May 2024

10/10 Excellent

Michael

Stayed 4 nights in Feb 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico

Beautiful place!
Stayed 4 nights in Feb 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a spectacular surprise. They have created a natural and very tasteful sanctuary with their hotel that is very special. We tried the temazcal ceremony and it was an amazing experience lead by Ronny. Special mentions go to Rubén and Rodrigo on the front desk for their professionalism and understanding of what great service really means. Bravo Casa Hormiga!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jaylien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotel Casa Hormiga. The pristine grounds, excellent service, and unique activities like the "House Ritual" with the Cacao Ceremony and massage made it a standout destination. The rooms were spacious, room service was good and the location very walkable. Special shout-out to Ruben, who was hilarious and extremely welcoming. I’ll be back one day!
Stayed 4 nights in Feb 2024

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little piece of heaven!

Casa Hormiga was a beautiful place to stay. It blended well with the zen feeling of Bacalar. The style and overall feel was very peaceful. I loved the morning yoga sessions. The staff was super helpful and made you feel very comfortable. Thank you Casa Hormiga for a beautiful vacation!
Stayed 6 nights in Jan 2024

10/10 Excellent

maria e

Liked: Cleanliness, staff & service, room comfort

Bacalar

Stayed 3 nights in Jan 2024

10/10 Excellent

maria e

Liked: Cleanliness, staff & service, room comfort

Bacalar

It has been excellent, so relaxing and staff is amazing 🙏🥰❤️
Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel wrapped around lushly landscaped interior courtyard and pools. A peaceful oasis very close to all the action in Bacalar. Lovely restaurant and attentive staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and accommodating staff, nice property centrally located
Stayed 3 nights in Dec 2023

10/10 Excellent

Adrian

Stayed 2 nights in Nov 2023

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very beautiful and Zen.
Stayed 3 nights in Nov 2023

10/10 Excellent

MARI

Liked: Cleanliness, staff & service, property conditions & facilities
I Highly recommend this place. Staff was very nice professional . Hotel was Super clean. Walking distance to the Lagoon and Restaurants..
Stayed 3 nights in Nov 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel!! Close to town, bikes provided for personal use.
Stayed 3 nights in Nov 2023

10/10 Excellent

Benita, Clawson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Casa Hormiga. Everything was excellent, including the fantastic cocktails from the bar, the delicious food with lots of vegetarian options, the quiet pools and the comfortable room. We were there during a slow month so the hotel wasn't full, which meant we had the pool all to ourselves and it never felt busy at breakfast either. The city is walkable from here but it's not right in the middle of the noisy areas either.
Stayed 5 nights in Aug 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Highly recommend!
Stayed 2 nights in Aug 2023

10/10 Excellent

sophie

Stayed 1 night in Jul 2023

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