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Mercure Haydock Hotel

3.5 star property

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Photo gallery for Mercure Haydock Hotel

Classic architecture with a central entrance and arched windows.
Experience the grandeur of our lobby, featuring a stunning chandelier, plush seating areas, and ornate details.
Experience the classic elegance of our lobby, featuring a stunning chandelier, patterned wallpaper, and plush carpet.
Relax by the pool with a view of the surrounding landscape through large arched windows.
Enjoy the serene outdoor space with beautifully manicured lawn and vibrant flower beds, perfect for events and gatherings.

Popular amenities

  • Hot tub
  • Pool
  • Bar

Explore the area

Map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Haydock Park Racecourse
    ‪14 min walk‬
  • Knowsley Safari Park
  • Haydock Racecourse
    ‪4 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪27 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(41 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

1 bedroom, desk, iron/ironing board, free cots/infant beds

Standard Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

1 bedroom, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Welcome to Holiday Inn, where guests can enjoy a convenient entrance surrounded by lush greenery.

Holiday Inn Haydock M6 Jct23 by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1000)
The price is €128
for 1 room
includes taxes & fees
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About this property

Mercure Haydock Hotel

Hotel with a sauna, near Haydock Park Racecourse
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Mercure Haydock Hotel. During your stay, you'll be within walking distance of Haydock Park Racecourse. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 1-minute drive from Haydock Park Racecourse and 8 minutes from Leigh Sports Village
  • Cats and dogs welcome for a fee
As a guest of Mercure Haydock Hotel, you'll find an indoor pool, a health club, a hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Mercure Haydock Hotel also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This 3.5-star St Helens hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Beechers Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 16.50 for adults and GBP 8.25 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 10 per person and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 358 out of 900 reviews
Rating 8 - Good. 251 out of 900 reviews
Rating 6 - Okay. 134 out of 900 reviews
Rating 4 - Poor. 71 out of 900 reviews
Rating 2 - Terrible. 86 out of 900 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Antony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Martha on reception was really helpful and welcoming when checking us in/out. Parking included with stay, breakfast was worth booking and hood quality. Great location & grounds
Stayed 1 night in May 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and the receptionist was first class
Stayed 1 night in Apr 2025

4/10 Poor

Shuv

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very poor at best😞

Poor experience, tried to give me two single beds pushed together as a double with a massive gap in the middle. The ladies at reception were helpful and after about 30minutes found me another room. This room was dated, dusty and I had to take the kettle to reception as it looked like somebody had tried to cook something inside it, it looked and smelt vile. I was bought another kettle that was burnt with massive black marks inside. I didn't have the energy to complain again Room 157!!! For £97 I expect far better.....I would rather sleep in my car if there was a next time.....
Stayed 1 night in Apr 2025

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Darren

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
3rd time staying here and is great location for Haydock races. Staff very friendly and parking is excellent. The common areas are smart and the grounds great, however the rooms are now looking dated and quite pricey for what you get.
Stayed 2 nights in Apr 2025

8/10 Good

Diane and Barry

Travelled with family
Liked: Cleanliness, amenities
Good services
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Ben

Liked: Cleanliness, staff & service
Nice hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Neil

Stayed 1 night in Mar 2025

2/10 Terrible

Thomas

Business traveller

Hotel cancelled my booking on the evening I was.

The hotel contacted me to say there was an issue with my room, the hotel was full and I was being booted, Poor experience.
Stayed 1 night in Mar 2025

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The waiter who served us dinner on the evening of 22nd March was particularly helpful and very professional. The room although a little dated was of a good size. The room was clean and the house keeping ensured the room was refreshed on the 22nd March. My only concern was that a significant number of boys, possibly there due to a football event were not supervised appropriately by the adults, who were obviously responsible for them. There were occasions when they ran round the corridors, played with a football in the bar / reception area and at times the adults joined in. Breakfast was also disturbed by the sheer number of either unsupervised or poorly supervised boys by the responsible adults. I felt that the staff were put in a very difficult position, as there was very little they could do. I feel it is essential that you review your booking system so that there are sufficient adults to provide adequate supervision. Despite this however I felt that overall the stay was good value for money.
Stayed 2 nights in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
handy location next to motorway
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service

Business stay

I stayed for a couple of nights on business. The staff are friendly and helpful. Breakfast and evening meals are ok. A big drawback to my stay was that there are no electric car points at the hotel, I had to visit 3 local charge points until I found one that worked.
Stayed 1 night in Mar 2025

8/10 Good

Charles

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good hotel but avoid if it’s disco and quiz night.

A good stay whilst on business. Food was very good. Only issue was the bizarre disco and quiz on a Tuesday night. I’m ok with a disco and a quiz but this guy had the music on so loud people left the bar area including ourselves as you literally couldn’t hear each other speak. The quiz was like a pub quiz on red bull because after every answer was read out the guy played weird sound effects and canned clapping again incredibly loud. For a nice hotel where we wanted to unwind after a busy day and relax fit the next busy day the disco and quiz just didn’t work.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gillian

Stayed 2 nights in Mar 2025

10/10 Excellent

Sofia

Stayed 1 night in Mar 2025

10/10 Excellent

Jim

Stayed 1 night in Mar 2025

6/10 Okay

Stacey

Travelled with family
Liked: Cleanliness, room comfort
Food expensive and pretty shocking that the pool ect was charged at £10 pp per swim
Stayed 2 nights in Feb 2025