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Mercure Haydock Hotel

3.5 star property

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Photo gallery for Mercure Haydock Hotel

Exterior
Garden
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Exterior
Miscellaneous

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Air conditioning

Explore the area

View in a map
Penny Lane, Haydock, St Helens, England, WA11 9SG
  • Place, Haydock Park Racecourse
    ‪14 min walk‬
  • Place, Knowsley Safari Park
  • Place, Gulliver's World - Warrington
    ‪11 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪28 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(48 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Haydock M6 Jct23 by IHG
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,008 reviews
The price is €62
includes taxes & fees
16 Nov - 17 Nov
Holiday Inn Haydock M6 Jct23 by IHG

About this property

Mercure Haydock Hotel

Hotel with a sauna, near Haydock Park Racecourse
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Haydock Hotel offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Mercure Haydock Hotel. During your stay, you'll be within walking distance of Haydock Park Racecourse. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 1-minute drive from Haydock Park Racecourse and 8 minutes from Leigh Sports Village
  • Cats and dogs welcome for a fee
As a guest of Mercure Haydock Hotel, you'll find an indoor pool, a health club, a hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Mercure Haydock Hotel also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This 3.5-star St Helens hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Beechers Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 for adults and GBP 8.25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beechers Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 16.50 for adults and GBP 8.25 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Mercure Haydock Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 372 out of 951 reviews
Rating 8 - Good. 268 out of 951 reviews
Rating 6 - Okay. 145 out of 951 reviews
Rating 4 - Poor. 76 out of 951 reviews
Rating 2 - Terrible. 90 out of 951 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Daryl

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

May be better another time

I didn’t enjoy my stay, there was no air conditioning and static issues with the metals in bathroom, no idea what that was but I got about hour and half’s sleep due to it being too hot and a really loud noise coming from the landing area.
Stayed 1 night in Aug 2025

4/10 Poor

June

Travelled with family
Liked: Cleanliness, staff & service
They had no lift and I am disabled. The walk to the room and stairs made me ill. The room was OK but the bed was too hard and uncomfortable. They had a wedding on the Saturday night and the noise of the music was ridiculous with a thumping base, went on till midnight. I would never go back.
Stayed 2 nights in Aug 2025

10/10 Excellent

RICKY

Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend this hotel and stay again thanks
Stayed 1 night in Aug 2025

10/10 Excellent

dennis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from motorway good parking food good
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman on reception very chatty… Comfy beds and quiet. Room needs a bit of maintenance but clean room. Would return
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Uncomfortable and not suitable to sleep on pull out sofa bed. Could feel every spring and hear every movement on it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Temitayo

Liked: Cleanliness, staff & service, property conditions & facilities
we booked this hotel after we were disappointed by the planned apartment host….we got easy access even after midnight and the staffs were amazingggggg
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul, Skelmersdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely.vig spacious hotel with plenty of space in and around the property. The staff are brilliant, the bar area is great, the breakfast is excellent and the rooms are lovely and well decorated and themed on Haydock Racecourse and Horse Racing somits perfect for reaching enthusiasts and anybody else. The air-conditioning isn't the best in the rooms and the hallways at the rear of the building but the reception and communal areas at the front are well air conditioned. We were supplied fans and the blackout curtains kept the room cool formour second night. I think someone, pretty the previous guests, decided to leave the heating on full in the middle of a heatwave. I wish I would have thought of that one when I was a child!! Ha ha.
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Rachel

Business traveller
Liked: Property conditions & facilities
Won’t be staying here again as the hotel was tired and dirty, no toiletries in either the room or pool area (bottles all empty), and people fighting in the corridor until all hours with no response from reception because the phone lines are broken and the only way to make contact is via a QR code.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Linda

The bathroom was dirty and there was mould around the bath. Could not have a bath have complained to the hotel and they said they would give you should give us a 50% refund the hotel. I sent you an email and I am waiting to hear from you, the hotel was not too Expedia standards. I am very disappointed. I hope you get back to me soon.
Stayed 1 night in Jul 2025

2/10 Terrible

Lee

Business traveller
Liked: Cleanliness
Disliked: Amenities
I called the day before I booked a room to ensure as it stated online that all rooms are had air-conditioning due to the extreme weather at the time. I moved to 3 different rooms all the air-conditioning units were broken. Reception explained to me that all the other rooms that were currently empty all had air-conditioning issues. I was given a fan for the room that basically recirculated hot air. I was told I was free to arrange another hotel for the subsequent nights of my stay, no help at all.
Stayed 2 nights in Jun 2025

4/10 Poor

Hannah, New York

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The Expedia specific room was terrible. Peeling paint and wallpaper, nonfunctioning air conditioner and the windows were screwed shut. Additionally, I found a carpet bug in the bed... So gross. I give 2 stars instead of none because the staff were some of the loveliest people I have ever worked with. So kind, so considerate. I wish for their sake I could give a better score. Also, please note if you book the room through Expedia, then you have to pay to use the pools. Wish I knew that ahead of time as I would not have bothered.
Stayed 4 nights in Jun 2025

8/10 Good

James

Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Ryan

Stayed 1 night in Jun 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at The Mercure Hotel, Haydock

Samantha, the Receptionist went out of her way to help us book a taxi on a very busy evening. Tom Jones was in Concert at Haydock Racecourse and we were heading there. All staff were very helpful in the restaurant. The room was very spacious and clean. Breakfast was very good. The Hotel was further away from the racetrack than I expected it to be. The older generation (like me 😊) and people with disabilities would be unable to walk there. Overall, we had a pleasant stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Thomas

Stayed 2 nights in Jun 2025

8/10 Good

Heather Catherine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025