The Baltic Hotel

4.0 star property

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Photo gallery for The Baltic Hotel

Premium bedding, desk, laptop workspace, blackout curtains
Interior
Flat-screen TV
Front of property
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
17 Jamaica Street, Liverpool, England, L1 0AF
  • Place, Royal Albert Dock
    ‪8 min walk‬
  • Place, Liverpool ONE
    ‪9 min walk‬
  • Place, Cavern Club
    ‪15 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪22 min drive‬

Room options

Executive Triple Room

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Superior Double Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Double Room

7.4 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Baltic Hotel

Hotel with a restaurant, near Royal Albert Dock
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk.
The Baltic Hotel offers 48 accommodations with designer toiletries and hair dryers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Baltic Hotel. During your stay, you're just a quick walk from Chinatown. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Royal Albert Dock and Liverpool ONE
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Baltic Hotel also features tour/ticket assistance, a picnic area, and coffee/tea in a common area.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Duck & Swagger - This pub serves breakfast, brunch, and lunch.
Lounge - This restaurant serves breakfast, brunch, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duck & Swagger
  • Lounge

Things to do

  • Ecotours

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 14.95 for adults and GBP 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

THE Baltic Hotel
The Baltic Hotel Hotel
The Baltic Hotel Liverpool
The Baltic Hotel Hotel Liverpool

The Baltic Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 303 reviews
Rating 8 - Good. 62 out of 303 reviews
Rating 6 - Okay. 32 out of 303 reviews
Rating 4 - Poor. 6 out of 303 reviews
Rating 2 - Terrible. 5 out of 303 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Loukia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
There was a really bad smell at the room
Stayed 2 nights in Nov 2025

10/10 Excellent

Krish

it was a great hotel!
Stayed 1 night in Oct 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service
Really friendly staff and great location. Rooms were quiet and clean. Hotel is quite basic, with dim lighting throughout. One drawback was that the beds are very soft, and a king is 2 mattresses together so there's a gap in the middle!
Stayed 2 nights in Oct 2025

4/10 Poor

Alison

Disliked: Property conditions & facilities
This hotel is well located and the sheets and bathroom seemed clean. It also felt safe but that’s where the positives end. The carpets were stained and the walls need a paint job. The beds incl pillows were very uncomfortable and the walls are made of cardboard; I could hear every move and every word outside my door incl in the neighbouring rooms. Unfortunately a really uncomfortable stay and I wouldn’t stay again.
Stayed 3 nights in Oct 2025

4/10 Poor

Ross

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent and can’t fault. Lift not working yet stuck us up on 5th floor with kids. Hotel was not busy so would have been good to
Stayed 4 nights in Oct 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Roman

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly smelly room, wet carpet and dirt
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in heart of Baltic triangle.

Funky hotel right in the Baltic triangle and a short walk to the rest of the city.
Stayed 1 night in Sep 2025

8/10 Good

luke

Liked: Cleanliness, staff & service, property conditions & facilities
Good size room and friendly staff. Excellent location with nice bars, cafes and restaurants nearby. Easy access to city centre and historic docks, as well as the Georgian Quarter
Stayed 2 nights in Sep 2025

8/10 Good

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Noreen

Liked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Marianne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in to our 4th floor room and discovered that this hotel has no air conditioning and the windows do not open more than about two inches. We were given fans, one of which was broken and made a very loud rattling noise. It was 29C/85F in our room. The carpet was dirty and the shower had a huge spider in it. The blinds also had a remote control which was missing. The WiFi was so slow we couldn’t even find another hotel online because it kept timing out. We left and walked to another hotel and ate the cost. We did not stay.
Stayed 2 nights in Aug 2025

8/10 Good

FRANCISCO

Stayed 1 night in Aug 2025

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Nice theme around the hotel, very convenient, staff on the 24 hour desk were excellent!
Stayed 3 nights in Aug 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lee, Truro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel with a clear rock and roll style. Staff couldn't be more helpful.
Stayed 1 night in Aug 2025

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was surprisingly large. Happy this boutique hotel had elevators!
Stayed 2 nights in Jun 2025

2/10 Terrible

Joshua, Seattle

Liked: Property conditions & facilities
I had high hopes, given the ratings, but a got the impression that a lot of money was put into it a few years ago, but that they had drastically cut costs since. The front desk staff were generally pleasant and friendly, and the decor was well done, although walls were scuffed. The space is in a fun, hip part of Liverpool with great dining nearby. However, my room wasn’t made up until I asked, and when I did, the cleaning felt rushed, with a half made bed. My first room had a broken toilet seat, and the front desk “upgraded” me to a room with a sofa bed, but the space was divided in a way that felt claustrophobic. Arrived home after a night out, and realized the toilet seat in the second room they was broken toilet. Told the front desk twice, said they’d fix it, but never did, and never updated me. Approached them a third time, was told that the toilet seats are detachable. I’ve never seen that, but why didn’t the first two people tell me? Breakfast was well priced, but the woman serving me spoke so softly I couldn’t hear her. When I needed something, I had to walk to the front desk area, where she was seated on the couch, on her phone. Food just ok, with minimal veggies or fruit. Liverpool was in the midst of a heat wave, and there was no a/c. They provided a fan, but it barely helped, so being in the room was unpleasant, and sleep was difficult. I probably wouldn’t stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff and a nice neighbourhood.
Stayed 2 nights in Jun 2025