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ARTIEM Madrid Hotel

4.0 star property

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Photo gallery for ARTIEM Madrid Hotel

Exterior
Delicatessen
Reception
Junior Suite, Terrace
Meeting facility

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Calle de Juan Perez Zuniga, 20, Madrid, Madrid, 28027
  • Place, Arturo Soria Plaza Shopping Center
    ‪10 min walk‬
  • Place, Calle de Alcalá
    ‪11 min walk‬
  • Place, Plaza de Toros de Las Ventas
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, desk

Superior Double Room

9.6 out of 10
Exceptional
(18 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.8 out of 10
Exceptional
(31 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use

Down duvets, minibar, in-room safe, desk

Standard Double Room Single Use

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

Down duvets, minibar, in-room safe, desk

Superior Double Room Single Use

9.6 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Down duvets, minibar, in-room safe, desk

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Luxury Double Room

Down duvets, minibar, in-room safe, desk

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Triple Room

Down duvets, minibar, in-room safe, desk

Luxury Triple Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

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About this property

ARTIEM Madrid Hotel

A fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and concierge services.
ARTIEM Madrid Hotel offers 83 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and in-room fitness.
Our customers tell us they can't get enough of the helpful staff at ARTIEM Madrid Hotel. During your stay, you'll be connected to the convention center, and within walking distance of Arturo Soria Plaza Shopping Center. You'll find features like free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Movistar Arena and 7 minutes from Bernabéu Stadium
ARTIEM Madrid Hotel offers its guests a fitness center and in-room fitness. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 2 meeting rooms and coworking spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury ARTIEM Madrid Hotel. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 16 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 16 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arturo Soria Suites
Arturo Soria Suites Aparthotel
Artiem Madrid Hotel
Artiem Madrid
Artiem
Insignia Arturo Soria Hotel Madrid
Artiem Hotel
Artiem Madrid
ARTIEM Madrid Hotel Hotel
ARTIEM Madrid Hotel Madrid
ARTIEM Madrid Hotel Hotel Madrid

ARTIEM Madrid Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 801 out of 939 reviews
Rating 8 - Good. 117 out of 939 reviews
Rating 6 - Okay. 10 out of 939 reviews
Rating 4 - Poor. 5 out of 939 reviews
Rating 2 - Terrible. 6 out of 939 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brad

Stayed 3 nights in Dec 2025

10/10 Excellent

Emanuel

Stayed 2 nights in Dec 2025

8/10 Good

Jeudy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel except for noise between rooms
Stayed 5 nights in Dec 2025

10/10 Excellent

James Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant staff, the snacks area near reception was superb great to relax after a day in the city. Whilst a little out of the city the cost and value make up for it.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was perfect. Staff nice. The free drinks/food at the lobby a lovely touch.
Stayed 12 nights in Dec 2025

10/10 Excellent

li

Liked: Cleanliness, amenities, property conditions & facilities
Definitely beyond my expectations.
Stayed 2 nights in Dec 2025

10/10 Excellent

WEINA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything in this hotel is outstanding except the parking which is difficult everywhere in Madrid.
Stayed 3 nights in Dec 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities
Very friendly member of staff on the front desk. Wifi works well. Room is spacious and was surprised there were free bottles of beer and fanta along with some snack bits like popcorn and pastries. Thanks
Stayed 1 night in Dec 2025

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
The standard of the hotel, staff and definitely the little extras of food and drink - can confidently say it's the best hotel we've stayed at! (and we stayed in some amazing places in many countries)
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeffry

Liked: Cleanliness, amenities, property conditions & facilities
I don’t even know where to begin — ARTIEM Madrid Hotel completely blew me away. Staying there felt so perfect that I honestly didn’t want to leave… I wanted to live there. Everything was absolutely on point. The room was spotless, the blankets smelled amazing, and even the pillows were unbelievably comfortable. You can tell they pay attention to every detail. The staff was exceptional — friendly, helpful, and genuinely welcoming. They made my stay feel extra special. I would definitely come back without a doubt. Thank you, ARTIEM Madrid, for everything. You made my trip unforgettable.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ruby

Stayed 6 nights in Nov 2025

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities
Really welcoming, comfortable room, great selection for breakfast/dietary restrictions. Bus stop across the road from the hotel takes you into the centre. Overall a great stay, would recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 3 nights in Nov 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Loved the free snacks including craft local beer! Super nice staff as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful amenities and welcoming staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jannine

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service from check in and out, and breakfast. The rooms are clean and quiet. Would definitely stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, great facilities. Free snacks and drinks. Good public transport links. Highly recommended.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rawad

Liked: Cleanliness, staff & service, amenities
Really nice place and spacious/comfortable room
Stayed 1 night in Oct 2025

2/10 Terrible

Eric

Disliked: Cleanliness
Unfortunately, the room condition fell well below basic standards: Hair in the bed upon arrival Bugs observed in the room Shower broken, I almost slipped and fell Air conditioner was inoperable making it hot and uncomfortable Waiting here back to see if there is going to be any compensation from the merchant.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Malgorzata

Stayed 3 nights in Oct 2025

10/10 Excellent

Parmanad, Coral gables

Stayed 3 nights in Oct 2025

10/10 Excellent

Loren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal encantador y siempre muy dispuesto. Habitación de buen tamaño, limpia. La ducha cómoda y segura ya que la textura del piso es a prueba de resbalones algo básico pero no necesariamente común. La botella de agua de bienvenida la puedes rellenar del grifo; es totalmente pot¡able. Lo más que me llamó agradablemente la atención es el concepto de eliminar mini bar y room service y sustituirlo por un área colectiva donde puedes disponer de variadas meriendas, bebidas (incluyendo vinos y cervezas) las 24 hrs. excepto durante el tiempo del desayuno que obviamente es más limitado el ofrecimiento. No paso juicio sobre el desayuno ya siempre fuimos a las afueras. El hotel queda en un área residencial muy agradable y tranquila perfecto para ir bajando motores luego de un recorrido de veintitantos días por el norte de España. Los taxis al centro van de los 13 a 17€ dependiendo cuán complicado esté el tránsito.
Stayed 3 nights in Oct 2025

10/10 Excellent

Fatima, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable rooms. Good water pressure in the shower. They offer 24hrs complimentary snacks and beverages. The staff are very pleasant. Would definitely come back
Stayed 6 nights in Oct 2025

10/10 Excellent

Mohammad Sadegh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, exceptionally clean rooms, and an excellent breakfast
Stayed 3 nights in Oct 2025