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Aparthotel

Suites Viena Plaza de España

3.0 star property

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Photo gallery for Suites Viena Plaza de España

A modern hotel lobby with glass walls, a reception desk, and a large potted plant.
A modern hotel building with a prominent entrance, large windows, and a sign reading "SV BUTLER VIENNA".
A modern restaurant with a bar area, seating with tables and chairs, and large windows with plants.
A hotel room with two beds, a balcony with a table and chairs, and a city view.
A hotel room with a bed, a desk with a TV, a chair, a sofa, and a balcony with chairs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View in a map
Juan Alvarez Mendizabal 17, Madrid, Madrid, 28008
  • Place, Plaza de España
    ‪3 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Place, Royal Palace of Madrid
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Superior Room

A hotel room with a bed, a flat-screen TV mounted on the wall, a small table with two chairs, and a bright yellow armchair.

Superior Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Terrace

A hotel room with a bed, a desk with a TV, a chair, a sofa, and a balcony with chairs.

Junior Suite, Terrace

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a bed, a chair, a desk, and a kitchenette.

Triple Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds OR 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Suite, Accessible

A hotel room with a large bed, two bedside tables, a chair, and wall-mounted lights.

Executive Suite, Accessible

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, Terrace

A hotel room with two beds, a balcony with a table and chairs, and a city view.

Family Suite, Terrace

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Suites Viena Plaza de España

This smoke-free aparthotel features a fitness center, self parking, and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment boasts a heated floor and offers free WiFi and a kitchen. Comforts include premium bedding and a pillow menu, and guests will also find conveniences like a microwave and an electric kettle.
Suites Viena Plaza de España offers 57 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of the breakfast at Suites Viena Plaza de España. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a gym and dry cleaning service. Built in 2006, this comfortable aparthotel has 57 apartments on 6 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV, and a microwave
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute walk from Plaza de España and 6 minutes by foot from Gran Via
  • Airport shuttle service available for a fee
As a guest of Suites Viena Plaza de España, you'll find a fitness center, a vending machine, and multilingual staff. Event space at this aparthotel measures 657 square feet (61 square meters) and includes conference space. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Suites Viena Plaza de España also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Madrid aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Car hire
  • Secured, covered parking on site (EUR 29 per night)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave

Dining

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 13.20 for adults and EUR 7 for children
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: EUR 33 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 657 square feet of conference space
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Vending machine

Location highlights

  • In a historical district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 57 units
  • 6 floors
  • Built in 2006
  • Electric car charging station
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 33.0 per day.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.2 for adults and EUR 7 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Covered self parking fee: EUR 29 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 33.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Suites Viena Plaza de España offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Suites Viena Apartment
Suites Viena Apartment Madrid
Suites Viena Madrid
Viena Hotel Madrid
Sercotel Suites Viena Apartment Madrid
Sercotel Suites Viena Apartment
Sercotel Suites Viena Madrid
Suites Viena Plaza De Espana
Suites Viena Plaza de España Madrid
Suites Viena Plaza de España Aparthotel
Suites Viena Plaza de España Aparthotel Madrid

Suites Viena Plaza de España Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 891 out of 1382 reviews
Rating 8 - Good. 431 out of 1382 reviews
Rating 6 - Okay. 42 out of 1382 reviews
Rating 4 - Poor. 9 out of 1382 reviews
Rating 2 - Terrible. 9 out of 1382 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Karen

Liked: Cleanliness, check-in, communication, listing accuracy
Breakfast was great with plenty of options.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, check-in, communication, listing accuracy
The room was large and kept very clean.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Nisha

Liked: Cleanliness, check-in, communication, listing accuracy
Breakfast was delicious and coffee was strong. They have oat and soy milk. Beds were comfy and comfortable.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

HSIU FANG

Liked: Cleanliness, communication, listing accuracy
Clean room Staff are very nice City center
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Marites

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Mary Jo

Liked: Cleanliness, check-in, communication, listing accuracy
Beds were great. Room was large and very clean. Well located. Breakfast was truly outstanding, fruit eggs pastries cheese toast and more. Great unlimited coffee etc. Tap water did not taste great. Staff were very helpful and friendly
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Olaf

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, very walkable to key Madrid attractions, friendly staff and very good breakfast
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Anupkumar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was decent .Staff was friendly and room was spacious
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, check-in, communication, listing accuracy
EVERYTHING WAS PERFECT
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Muhammad

Liked: Cleanliness, check-in, communication, listing accuracy
Property is in great location and is well maintained, great staff and good variety of food provided in breakfast. Staff really helped me with communication specifically after I checked out and I forgot my passports in safe and left for another city but team from front desk msged me right after and reminded me just in time. Highly recommended.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
The breakfast was delicious, so much variety. Service was great!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, communication
Great hotel
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jerome

Liked: Cleanliness, property conditions & facilities, communication
The ladies who ran the breakfast were amazing - Yoani and Dani. They stack the breakfast continuously. And make great rapport with the guests
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

maria teresa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hidden gem. Nice hotel in a fantastic location
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Dawne

Liked: Cleanliness, property conditions & facilities, communication
Great location & breakfast
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, communication
Lady In breakfast area- so helpful and polite
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Dermot

Liked: Cleanliness, room comfort, communication
A well located hotel, clean and spacious with a good breakfast as well.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, room comfort, communication
We enjoyed our 3 nights very much. Our room was well appointed and very comfortable. Nice and quiet and the lift is excellent. Staff are friendly and very helpful with advice and bookings. A great location, close to metro or walking distance yo many tourist sports. $33 Euro to the airport , which was convenient with luggage. Breakfast was very tasty and there are plenty of dining options or grocery stores nearby ( we had a kitchenette which was very convenient)
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ole

Liked: Cleanliness, room comfort, communication

Great location

Great location, clean and spacious rooms, and good breakfast . Would stay there again
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable accommodation, though kitchen equipment a bit limited. Staff were great. The location is absolutely fantastic- very convenient for the centre of Madrid and the main attractions. Would definitely recommend
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
We were surprised to find breakfast was included in our booking, which was great.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good safe area near all transportation including metro station and a ton of restaurants bearby
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Man Sau

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, good restaurant around and within walking distance from metro.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Jose L.

Liked: Cleanliness, room comfort, communication

Perfect location

Excellent location, service, breakfast and very safe.
Stayed 7 nights in Feb 2024