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Aparthotel

Suites Viena Plaza de EspaƱa

3.0 star property

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Photo gallery for Suites Viena Plaza de EspaƱa

Exterior
Terrace/patio
Executive Suite, Accessible
2 bedrooms, premium bedding, down duvets, minibar
2 bedrooms, premium bedding, down duvets, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking available
  • Room service
  • Kitchen
  • 24/7 front desk

Explore the area

Map
Juan Alvarez Mendizabal 17, Madrid, Madrid, 28008
  • Gran Via
    ā€Ŗ6 min walkā€¬
  • Royal Palace of Madrid
    ā€Ŗ11 min walkā€¬
  • Plaza Mayor
    ā€Ŗ16 min walkā€¬
  • Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas)
    ā€Ŗ16 min driveā€¬

Room options

View all photos for Executive Suite, Accessible

Executive Suite, Accessible

Executive Suite, Accessible

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

2 bedrooms, premium bedding, down duvets, minibar

Superior Room

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Junior Suite, Terrace

2 bedrooms, premium bedding, down duvets, minibar

Junior Suite, Terrace

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Terrace

2 bedrooms, premium bedding, down duvets, minibar

Family Suite, Terrace

  • 24 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Triple Room

2 bedrooms, premium bedding, down duvets, minibar

Triple Room

  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Large Twin Beds OR 1 King Bed and 1 Large Twin Bed

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About this property

Suites Viena Plaza de EspaƱa

Apartment with kitchen, steps from Plaza de EspaƱa - Princesa
This smoke-free aparthotel features a fitness center, self parking, and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment has 2 bedrooms and offers free WiFi and a minibar. Guests can enjoy a heated floor, and other amenities include a kitchen with a stovetop and a microwave.
Suites Viena Plaza de EspaƱa offers 57 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of the breakfast at Suites Viena Plaza de EspaƱa. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a gym and dry cleaning service. Built in 2006, this comfortable aparthotel has 57 apartments on 6 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV, and a microwave
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Plaza de EspaƱa - Princesa and 6 minutes by foot from Gran Via
  • Airport shuttle service available for a fee
As a guest of Suites Viena Plaza de EspaƱa, you'll find a fitness center, multilingual staff, and tour/ticket assistance. Event space at this aparthotel measures 657 square feet (61 square meters) and includes conference space. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Suites Viena Plaza de EspaƱa also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Madrid aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Polish, Russian, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Car hire
  • Secured, covered parking on site (EUR 29 per night)

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave

Dining

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 13.20 for adults and EUR 7 for children
  • Limited room service
  • Minibar

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: EUR 33 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 657 square feet of conference space
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a historical district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 57 units
  • 6 floors
  • Built in 2006
  • Electric car charging station
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 33.0 per day.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.2 for adults and EUR 7 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Covered self parking fee: EUR 29 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 33.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Suites Viena Plaza de EspaƱa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Suites Viena Apartment
Suites Viena Apartment Madrid
Suites Viena Madrid
Viena Hotel Madrid
Sercotel Suites Viena Apartment Madrid
Sercotel Suites Viena Apartment
Sercotel Suites Viena Madrid
Suites Viena Plaza De Espana
Suites Viena Plaza de EspaƱa Madrid
Suites Viena Plaza de EspaƱa Aparthotel
Suites Viena Plaza de EspaƱa Aparthotel Madrid

Suites Viena Plaza de EspaƱa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 798 out of 1264 reviews
Rating 8 - Good. 413 out of 1264 reviews
Rating 6 - Okay. 38 out of 1264 reviews
Rating 4 - Poor. 6 out of 1264 reviews
Rating 2 - Terrible. 9 out of 1264 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
good hotel option in madrid, outside the very touristy area, close to metro
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Bonito hotel ,ubicaciĆ³n cerca al metro ,personal amable , desayuno buffet
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pros: The staff were friendly and helpful. Good buffet breakfast. You can store your food in the mini-bar fridge. Microwave oven in the room. No carpet in the room. Several supermarkets and convenience stores are nearby, such as Carrefour express. Furniture: Two hard chairs plus a table. Small square table for phone. Two bed-side tables. Big yellow cushioned chair. Cons: No facial tissue was provided. No sofa. No dish rack in the kitchen. 2 elevators that are not coordinated, so many guests press both buttons, which slows down the elevator service. Shower temperature is difficult to adjust. There is no shower door, so water tends to get sprayed onto the floor. The dishes in the cafeteria are not entirely clean. They need to be soaked before being washed. Despite it's shortcomings, I would stay in this hotel again.
Stayed 7 nights in Feb 2025

8/10 Good

Javier

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Dec 2024

10/10 Excellent

Samy

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort

Favorite Madrid hotel

Great reliable hotel everytime I visit Madrid. The room is so large for European standards. Love there is a small kitchen. Comfortable firm bed. Great location near Plaza de Espana, 5 min walk to Metro station. Staff always friendly.
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
The front desk staff were friendly and extremely helpful, accommodating our early arrival and scheduling a large taxi to transport five people and lots of luggage to the airport. Breakfast was great and included pastries, proteins, and fresh fruit. The location worked out well for us, as it was walkable to many tourist sites as well as nearby local restaurants. Rooms were simple but clean and the beds were reasonably comfortable. Would definitely stay there again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is super clean and well maintained. The location is also very central with multiple areas of interest within walking distance and a nearby metro station. The staff were the highlight of our stay though; they've been so so friendly, welcoming, and helpful, and they just made our stay at the property perfect! Definitely recommended!
Stayed 6 nights in Dec 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Courteous personnel. Great room and bathroom.
Stayed 1 night in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Nice people, good location, clean and breakfast pretty good. Itā€™s very plain, and we had what I thought was a suite for 3, but it was just a regular room (two double beds) and a sofa they turned down. Nowhere to sit, very crowded. It worked for us, I just wish there was a little more to the room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
We liked the proximity to sites and metro. We felt very safe in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great overall, the rooms are clean and the location of the hotel is great. Breakfast was wonderful and Yoani is definetely is the soul and stamp of Suites Viena. Everyone at the front desk, hoisekeeing and maids were formidable. I will definetely return and recommend to family and friends.
Stayed 14 nights in Oct 2024

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, room comfort

Madrid Adventure

Hotel was located at a great location about 2 blocks from Plaza de EspaƱa. It was very quiet to sleep at night, had great bed and breakfast. The bathroom was a little outdated with an old bathtub/shower combination and the hotel staff were friendly and professional. I would stay at this hotel again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very safe and very clean. located near multiple metros so easy to get around. Good value for money, breakfast was nice
Stayed 5 nights in Oct 2024

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just staying one night as we arrived in Madrid to catch a flight but this was a great hotel, clean, good breakfast and helpful staff. It is also in a good location within walking distance to Gran Via and not too far from Plaza Mayor.
Stayed 1 night in Oct 2024

10/10 Excellent

Inocencio

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 8 nights in Sep 2024

6/10 Okay

kaifei

Stayed 2 nights in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, property conditions & facilities
Muy buen hotel se los recomiendo Felicitaciones para el equipo de trabajo son muy profesionales me sentĆ­ cĆ³mo en familia
Stayed 8 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent weekend stay . Buffet breakfast was varied and fresh . Lots of choice . Bedroom was immaculate. Friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawne

Liked: Cleanliness, property conditions & facilities
Great location & breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Bronwyn

Liked: Cleanliness, room comfort
Suites VIENA is a great hotel in a really good location from where you are able to walk to many interesting locations. The breakfast is very good - nice staff, and the reception staff is very helpful. A great place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

MARLIES DEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio al cliente
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location for sightseeing, everything walkable. Food / cafes nearby. Short walk for shopping. Breakfast good, fruit, toast, croissants, cold cuts, cheese, yoghurt, tomatoes, bread rolls, juice, tea, coffee. Room clean and comfortable.
Stayed 2 nights in Jun 2024