8/10 Good
Mark
Travelled with group
5 May 2025
Liked: Cleanliness, staff & service
Let me first say that the employees/staff are amazing here! Very helpful and the housekeepers in particular seem very eager to please. The location is good and the food both at the hotel and nearby is excellent.
The negatives however, probably outweigh the pluses. It’s very expensive for what is truly an “average” hotel. For example, the interior of the room is “rode hard” and dated. The beds are uncomfortable. The towels were all old and stained. The walls are paper thin and you hear everything in the hallways. Even the elevators are old and actually broke on us during our stay. We had to call for help and never received any help. I had to pry the door open to get out in between floors. It was actually quite scary. Finally, I only had a couple drinks while there but the beverages, particularly the frozen drinks, were awful - and at $20/each, they should be pretty good!
I rated the staff a “10” for being so pleasant and overall accommodating, but the hotel itself, a 5 at best. For $700/night, I expected much better! In their defense, I am used to staying at a Ritz or the like when I vacay; but I use Marriott’s when I travel for work and I personally believe that a Marriott Courtyard or similar is much better overall.
I would not return to this hotel again, unfortunately, even though I hate to say this because again, I liked the staff so much.
Mark
Stayed 2 nights in May 2025
