4/10 Poor
Chip C.
27 Mar 2025
Below average - Stayed February 2025
Compass Bay is not a resort complex, but rather a 15 year old residential complex of several hundred units. Each building consists of 5-6 townhouses. Most are year round residents, several snowbirders, and some vacation rentals. It is well located to Orlando attractions. The pool is small, but heated in the winter. Our unit’s interior was relatively clean, but badly in need of maintenance. Many light bulbs were out, kitchen cabinet doors stuck, the paint on the toilet seats worn down to the raw wood, water is turned off on the master bath second sink (?), a curtain rod is pulled from the wall. The garbage disposal was leaking, causing mold on the cabinet base. The sofa springs were so weak we had to sit on bed pillows to be comfortable. There are no end tables at the sofas to hold drinks, books, etc. Some drapes are dry rotted and falling apart. The windows do not operate, the plastic locks have begun to crumble. The back slider will not lock without a pry bar and special effort. The beds were comfortable.This unit does not have cable. The SmartTV does not get over the air TV broadcasts, just some freebee streaming, and whatever streaming services already on the TV if you subscribe to it. We could not add a streaming service. We tried purchasing a HDTV antenna to receive the local channels, but the TV would not recognize it.We reported the plumbing problems and other issues to the property manager, VACASA, but they never came to repair in the three weeks we were there.
Chip C.
Stayed 17 nights in Feb 2025