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Ahava Hotel

3.0 star property

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Photo gallery for Ahava Hotel

Indoor pool
Front of property
Hallway
Breakfast meal
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
10 Avenida Nte., Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | View from room

Classic Room, 1 Double Bed

7.4 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard

  • 30 sq m
  • Sleeps 3

View all photos for Double Room Standard

Minibar, in-room safe, iron/ironing board, free WiFi

Double Room Standard

  • 30 sq m
  • Sleeps 4

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About this property

Ahava Hotel

Along with an indoor pool, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out and tour/ticket assistance are onsite.
Ahava Hotel offers 34 air-conditioned accommodations with minibars and laptop-compatible safes. This Playa del Carmen hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
During your stay at Ahava Hotel, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an indoor pool and concierge services.
  • Free WiFi
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach
As a guest of Ahava Hotel, you'll find an indoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Ahava Hotel also features concierge services and express check-out.

This 3-star Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 5 per day)
  • Limited on-site parking

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ahava Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 5 per day(787 ft away; open 24 hours)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ahava Hotel Hotel
Ahava Hotel by GuruHotel
Ahava Hotel Playa del Carmen
Ahava Hotel Hotel Playa del Carmen

Ahava Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 174 out of 379 reviews
Rating 8 - Good. 85 out of 379 reviews
Rating 6 - Okay. 61 out of 379 reviews
Rating 4 - Poor. 32 out of 379 reviews
Rating 2 - Terrible. 27 out of 379 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Anibal

Disliked: Cleanliness, amenities, property conditions & facilities
I didnt stay horrible hotel
Stayed 1 night in Nov 2025

8/10 Good

Simon

Stayed 6 nights in Mar 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities
Safe, spacious, quiet
Stayed 4 nights in Nov 2025

2/10 Terrible

Alana

Stayed 3 nights in Nov 2025

4/10 Poor

Francesca Nicole

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The location was great if you want to be out and about. It’s quit loud at night but easy to ignore. The main issues are the actual hotel. My first room smelled of bleach and fresh paint. I could see large dark spots that had been just covered before I got there. The shower head needed a deep cleaning and there was very little water pressure that barely got warm. The tv didn’t work even after they replaced it and the bathroom above us was leaking down through the light fixture. Took 2 days for them to offer us a new room. Every morning around 7:30 a dog that sounded to be in the courtyard would bark constantly for about 3 hours and hotel staff would start yelling back and forth at each other right outside of the doors. The doors themselves didn’t seal so light and sound would come right through. It was incredibly loud after 7am. The staff was nice but the hotel needs to be upgraded and the staff need to respect people sleeping. I had a toddler with me so it was incredibly hard in the mornings with so many people talking and talking outside the door. There were also multiple nights where other guests were drinking and being incredibly loud in the courtyard. Everything was covered in a fine layer of sand even when I first got to the room and the sheets were changed. I had to sleep in sweats each night just so I didn’t feel the grit when I slept.
Stayed 10 nights in Nov 2025

8/10 Good

David E., Christiansburg

Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a basic, inexpensive place close to everything and you just need a place to sleep, this is a great spot! It is loud at night with noise from a nearby club. Staff was friendly and helpful, and staying here (as opposed to a more corporate environment) seems fitting for adventurous travelers on a budget.
Stayed 4 nights in Nov 2025

2/10 Terrible

Maria Fernanda

Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy. The facilities need maintenance
Stayed 5 nights in Oct 2025

10/10 Excellent

carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy pero muy amable
Stayed 1 night in Oct 2025

8/10 Good

Farhad

Stayed 1 night in Oct 2025

6/10 Okay

Ana Gabriela Araujo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Shop nearby
Stayed 4 nights in Jul 2025

2/10 Terrible

Santiago Sanchez

Travelled with partner
Liked: Amenities
No es lo que presentan en las fotos, no hay estacionamiento, no hay elevadores, la alberca no es como en la foto es para niños, no hay agua caliente, difícil acceso a la propiedad.
Stayed 5 nights in Sep 2025

8/10 Good

Lourdes Marie Garcia, Killeen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little property perfect for a Playa del Carmen quick trip. Stayed here for 3 nights. Within walking distance to 5ta Avenida, Coco Bongo, shopping, the beach, nightclubs and many restaurants. It is so close to all the action, that you WILL hear the music in your room! Of course, this is not the propertie's fault. Staff is friendly and attentive. Would stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberto Hilario

Liked: Staff & service
Disliked: Cleanliness
Está muy bien por el precio tan accesible que tienen
Stayed 1 night in Aug 2025

4/10 Poor

victor

Se supone que lo que me cobraron era el total y al llegar a el hotel habia cargos extra
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Playa de Carmen is a very lively place always something going on and so much to see and do
Stayed 12 nights in Jun 2025

6/10 Okay

Michael

Stayed 5 nights in Jun 2025

2/10 Terrible

Luis

Stayed 2 nights in Jun 2025

2/10 Terrible

Luis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very pleasant and helpful. Just wish the room had more amenities and local TV channels.
Stayed 1 night in Jun 2025

6/10 Okay

Wilmer

No tenian covija
Stayed 1 night in Apr 2025

10/10 Excellent

martha

Stayed 1 night in Apr 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place!! Wish they had more parking passes to offer.
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back soon
Stayed 2 nights in Apr 2025

6/10 Okay

Amalee

Travelled with partner
Liked: Staff & service
Ahava was a great place to stay for a night in between our travels, for the price we paid. The rooms are nothing flash, but is a good affordable option for a short period of time. The location allows you to walk around playa del carman easily if you don’t have much time to properly explore. Only complaints would be that we didn’t have any hot water, and our safe didn’t work, we also only had 1 towel between the 2 of us. There was also only 1 working power point in the room, which was in the bathroom. Photo’s definitely look a little different to what it is. However, the staff were very lovely. Very warm and welcoming. Great value for money!
Stayed 1 night in Apr 2025

8/10 Good

Robin

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Narmina

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
good but too noisy
Stayed 1 night in Mar 2025

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