10/10 Excellent
Alan, johnston
Travelled with partner
8 May 2025
This is a great resort. We were contacted by the resort 24 hours prior to check-in to see what our arrival time would be, informed them 11 am and that i understand that check-in was around 4 pm. They responded that they will try to have the room available, if not we could store our luggage. Guess what? We were in our room at 11:05 am. This type of service is not very common in the USA. We ate at the resort every morning and most days at lunch. The food is great. We ate one night at the on-site restaurant and it did not disappoint. Having beach chairs and an umbrella available every day on the beach, without a hassle, was great. The heated pool was clean and had a nice pool bar. Service poolside was hit or miss. My only complaint, and its a real pet peeve of mine, is the rudeness of guests "reserving a pool chair" with a towel and not using it for hours. The pool attendants are no help and only start removing towels after 2 pm or so. A reasonable time to hold a chair is 30 minutes, not 3 hours so you can go to the beach first. If this resort had a 30 minute limit on holding chairs, I would be back in a flash. BTW we stayed for 12 days in April.
Alan
Stayed 11 nights in Apr 2025