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Base Serviced Apartments - City Road

Property class: 3

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Photo gallery for Base Serviced Apartments - City Road

Apartment, 1 Bedroom | Interior
Front of property
Egyptian cotton sheets, iron/ironing board, free WiFi, bed sheets
Standard Double Room, Ensuite (Small)
Apartment, 2 Bedrooms | Private kitchen

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
19-21 City Road, Chester, England, CH1 3AE
  • Place, Grosvenor Park
    ‪3 min walk‬
  • Place, Chester Cathedral
    ‪9 min walk‬
  • Place, Chester City Walls
    ‪11 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪49 min drive‬

Room options

View all photos for Standard Double Room, Ensuite (Small)

Standard Double Room, Ensuite (Small)

Standard Double Room, Ensuite (Small)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Interior

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for One bedroom Apartment

A hotel room with a bed, bedside lamps, a tray with breakfast items, and towels.

One bedroom Apartment

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two bedroom Apartment

A hotel room with a bed, towels, breakfast tray, and a lamp.

Two bedroom Apartment

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Similar properties

Front of property
Macdonald New Blossoms Hotel, Chester
Chester
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.7 out of 5, Good, 1,002 reviews
The price is €71
includes taxes & fees
13 Sept - 14 Sept
Macdonald New Blossoms Hotel, Chester

About this property

Base Serviced Apartments - City Road

This smoke-free hotel features express check-in, express check-out, and free WiFi in public areas. Weekly housekeeping is available.
Base Serviced Apartments - City Road offers 7 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Chester hotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

During your stay at Base Serviced Apartments - City Road, you're just a quick walk from Grosvenor Park. Features include free WiFi in public areas.
  • Free WiFi
  • Just a 2-minute drive from Chester City Walls and 7 minutes from Chester Zoo
As a guest of Base Serviced Apartments - City Road, you'll find express check-in and express check-out. WiFi is free in public spaces.

This 3-star Chester hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Housekeeping (weekly)

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 25 are not allowed at this adults-only property. All guests 25 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 250 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 10
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
Deposits vary depending on the size of the group and time of the week the booking is made for.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 25 years old aren't allowed.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Base Serviced Apartments City Road
Base Serviced Apartments City Road Chester
Base Serviced City Road
Base Serviced City Road Chester
Hotel Chester City Road
Chester City Road
Base Serviced Apartments - City Road Hotel
Base Serviced Apartments - City Road Chester
Base Serviced Apartments - City Road Hotel Chester

Base Serviced Apartments - City Road Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 94 out of 253 reviews
Rating 8 - Good. 86 out of 253 reviews
Rating 6 - Okay. 35 out of 253 reviews
Rating 4 - Poor. 17 out of 253 reviews
Rating 2 - Terrible. 21 out of 253 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

VANESSA

Liked: Cleanliness, staff & service
Clean room and great location.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Communal area very dated and worn out room was spotless clean, but had a very lumpy bed and worn out sofa, but perfect for a 2 night stay,
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Adam

Liked: Amenities
Disliked: Cleanliness, staff & service
Ideal for one person, cleanliness is definitely an issue (a hole in the roof, painting chipping, dirty pillows). Other than that was an okay stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue with the keylock box being empty but it was soon fixed as the cleaner was still there and the let me in and gave me a key. Great communication, all check in instructions were sent via WhatsApp. I was asked for a large damage deposit when checking in which I wasn’t aware of at time of booking but that was wavered as I had nowhere else to stay! There’s obviously no lift so be aware there’s a fair amount of stairs to the rooms especially if you’re on floor 2. Quite noisy with a pub/bar being next door. Lovely little apartment would stay again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location, clean and easy check in-out.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Charleston

Liked: Cleanliness
Disliked: Staff & service
Good location
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Verified traveller

Can’t complain at the price, not bad for a one night stay
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little place, easy to use and located two mins from train station, supermarkets and restaurants
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little room

We stayed for two nights in a small double room which had everything we needed including kettle and free tea/coffee. The shower was big and powerful and the room comfortable, perfect for a couple of nights.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing apartment, only thing missing was tea towel and hand towels. Couple more pillows for sofa bed we had to use cousons from sofa but managed. Great location for city centre , bars and restaurants. Used car park under premier inn across the road .
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was so lovely and cosy after a cold winter's evening. The kitchen area was spacious. Nice clean modern bathroom. I'd definitely stay here again. Great value for money.
Verified review

10/10 Excellent

Kea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value for money

Really lovely stay and great value for money if you are on a budget. The small double room is definitely small lol but it’s cosy and is perfect for 1/2 nights away. The noise from the pub really isn’t bad so don’t be put off and it’s actually a really nice pub with lots of interesting beers. Great location too.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities

Chester

Exactly what we needed. Great location, excellent value for money, very clean and the small kitchen was a bonus. Only downside was that the sofa bed mattress was very uncomfortable.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great little apartment. Was ideal for what we needed. Only thing was tv remote was nowhere to be seen. Would definitely come again .
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Karen

Liked: Property conditions & facilities
Apartment is clean and modern good location too. We had a lovely time only thing what I wasn't keen on was not having a window in the bedroom it was abit stuffy .we would stay again it was good to have our own apartment
Stayed 3 nights in Jul 2023
Verified review

6/10 Okay

Adam

Liked: Staff & service

Nice place. Great location

Was good. Tv remotes didn’t work and bath was clogged.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maggie moo

Every nice place a little small but we booked that room because off the cheap price , 24 hr parking around the corner, £12 , perfect
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Good communication from the hotel before my visit. My double room was small but big enough for my needs. I found it remarkable value for money considering how close it is to Chester city centre. Will gladly use again.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, did everything promised
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Tracey

Liked: Cleanliness, staff & service
Nice clean room. Excellent shower. Close to town centre. Duvet and pillows could do with replacing as very lumpy and duvet was too small.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service

Convenient if a little small

Very convenient location. Close to station and right in the canal, with a short walk to centre of Chester. Place was not amazing for a quiet stay, but you know this when booking. My room was super small, double bed but no room for a case - fine for solo traveller or lightly packed couple. Would not be comfortable for an extended stay.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Laney

Good
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Small. Corridors stinking of weed
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
Nice apartment, could do with little tlc and bit cleaner.
Stayed 1 night in Aug 2022

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