Base Serviced Apartments - City Road

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Where to?

Dates

September 2025

October 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Free WiFi

Explore the area

19-21 City Road, Chester, England, CH1 3AE

Chester Cathedral
‪9 min walk‬
Chester City Walls
‪11 min walk‬
Chester Racecourse
‪18 min walk‬
Liverpool (LPL-John Lennon)
‪34 min drive‬

Room options

Apartment, 2 Bedrooms

Very good

2 bedrooms
City view
Sleeps 4
2 Double Beds

Standard Double Room, Ensuite (Small)

Very good

Sleeps 2
1 Double Bed

Apartment, 1 Bedroom

Exceptional

1 bedroom
City view
Sleeps 4
1 Double Bed

Similar properties

Parking included
Free WiFi
Restaurant
Breakfast available

includes taxes & fees

21 Sept - 22 Sept

About this property

Base Serviced Apartments - City Road

Adults-only hotel in Chester

This smoke-free hotel features express check-in, express check-out, and free WiFi in public areas. Weekly housekeeping is available.

Base Serviced Apartments - City Road offers 7 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Chester hotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

During your stay at Base Serviced Apartments - City Road, you're just a quick walk from Grosvenor Park. Features include free WiFi in public areas.

Free WiFi
12 minutes by foot from Chester City Walls and a 3-minute drive from Chester Racecourse

As a guest of Base Serviced Apartments - City Road, you'll find express check-in and express check-out. WiFi is free in public spaces.

This 3-star Chester hotel is smoke free.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Guest services

Housekeeping (weekly)

Accessibility

No lift

1 building
2 floors
Smoke-free property

Room amenities

Bedroom

Egyptian cotton sheets

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

LCD TV

Food and drink

Coffee/tea maker

Heating
Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Late check-out fee: GBP 10

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

No pets allowed

Children and extra beds

Children younger than 25 are not allowed at this adults-only property. All guests 25 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 250 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out fee: GBP 10
Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

Deposits vary depending on the size of the group and time of the week the booking is made for.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
This is an adults-only property and guests under 25 years old aren't allowed.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Base Serviced Apartments City Road

Base Serviced Apartments City Road Chester

Base Serviced City Road

Base Serviced City Road Chester

Hotel Chester City Road

Chester City Road

Base Serviced Apartments - City Road Hotel

Base Serviced Apartments - City Road Chester

Base Serviced Apartments - City Road Hotel Chester

Base Serviced Apartments - City Road Reviews

7.8

Good

8.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Terrible

Michelle

20 Jun 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

6/10 Okay

Norman

Business traveller

29 May 2025

Liked: Room comfort

Disliked: Property conditions & facilities

Condition of need upgrading

Stayed 1 night in May 2025

10/10 Excellent

Ana

21 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Gary

15 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

2/10 Terrible

James

10 May 2025

Stayed 1 night in May 2025

8/10 Good

Dene

7 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

8/10 Good

Karl

16 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Kea

13 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value for money

Really lovely stay and great value for money if you are on a budget. The small double room is definitely small lol but it’s cosy and is perfect for 1/2 nights away. The noise from the pub really isn’t bad so don’t be put off and it’s actually a really nice pub with lots of interesting beers. Great location too.

Stayed 2 nights in Apr 2025

8/10 Good

Anna

26 Feb 2025

Liked: Cleanliness, staff & service

Cheap accommodation close city centre

That was a good price for an accommodation so close main street in Chester. I've got an instruction how to enter , password to WiFi and all important information. It was clear how to check in and check out. Room was tiny but I knew it before I booked and that was just for sleep anyway. Apartment was very short walking distance to city centre and main street as well very close nice and big park. Like I mentioned, the price was appropriate to this what we've got. I've got just two suggestions. I'm short (155cm height), if not my partner, I will not manage to reach the switches to ventilators which are located over the toilet's door , just under celling. Why they are in that place? In toilet is no place at all to put toothpaste, cream, face wash or anything like that. Why not put a small shelf over there? It will cost just few pounds and will be so beneficial. That's all what I will say. I was happy with my choice. I couldn't get anything better in that price.

Stayed 1 night in Feb 2025

2/10 Terrible

Thomas

Travelled with partner

24 Feb 2025

Disliked: Staff & service, amenities

Misrepresented and mis-sold. No mention of the extremely noisy pub downstairs before taking our money. Iron didn't work despite having contacted the property to confirm they had one before arriving. Bedroom was boiling hot in February. The fan listed in the amenities also didn't work. The property failed to co-operate in terms of a refund, despite us having to leave before staying a second night. Awful. Don't book any properties from this company, they deserve no custom.

Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Travelled with partner

20 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is just a few minutes walk from Chester station and about 10 minutes from the city centre. We stayed in a small double en-suite room which was functional and had some nice extras such as tea and coffee, shampoo and shower gel and an ironing board with iron. I did need to contact the property to provide ID - they’d sent instructions via Expedia but there was no way for me to send a photo of my ID to them. However once I contacted them, this was resolved quickly and easily. The room was good value, quiet and comfortable, and was just what we needed for an overnight stay in Chester.

Stayed 1 night in Feb 2025

10/10 Excellent

Sean

9 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maggie moo

Every nice place a little small but we booked that room because off the cheap price , 24 hr parking around the corner, £12 , perfect

Stayed 1 night in Feb 2025

6/10 Okay

Ella

19 Jan 2025

Disliked: Cleanliness

Overall review - okay

My room was small but perfect for one and the shower and sink worked well. However, if you’re wanting a good nights sleep you won’t get it here if you’re staying on the first floor due to noise and music from the pub next door. The mugs and sink were also dirty. I had safety concerns about the window too which, when opened leads to a drop off the roof and very unsafe. I am unlikely to stay here again.

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

17 Jan 2025

Liked: Cleanliness, staff & service

Convenient if a little small

Very convenient location. Close to station and right in the canal, with a short walk to centre of Chester. Place was not amazing for a quiet stay, but you know this when booking. My room was super small, double bed but no room for a case - fine for solo traveller or lightly packed couple. Would not be comfortable for an extended stay.

Stayed 1 night in Dec 2024

8/10 Good

Daniel

17 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean. Small. Corridors stinking of weed

Stayed 1 night in Jan 2025

10/10 Excellent

Janice

Travelled with group

11 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2024

6/10 Okay

Hanna

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Justine

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little room

We stayed for two nights in a small double room which had everything we needed including kettle and free tea/coffee. The shower was big and powerful and the room comfortable, perfect for a couple of nights.

Stayed 2 nights in Oct 2024