Brookside

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Room service
Laundry
Housekeeping

Explore the area

Brook Lane, Cheshire, Chester, England, CH2 2AN

Chester City Walls
‪12 min walk‬
Chester Cathedral
‪16 min walk‬
Chester Racecourse
‪3 min drive‬
Liverpool (LPL-John Lennon)
‪34 min drive‬

Room options

Egyptian cotton sheets, premium bedding, in-room safe

Economy Double Room, Ensuite

Sleeps 3
1 Double Bed

Comfort Single Room, Ensuite

Sleeps 1
1 Twin Bed

Room

Sleeps 2
1 Double Bed

Double Room, Ensuite (Elegance)

Sleeps 3
1 Double Bed

Standard Double Room, Ensuite

Sleeps 3
1 Double Bed

Family Room

Sleeps 4
1 Double Bed

Room

Sleeps 2
1 Double Bed

Family Room, Ensuite

Sleeps 3
1 Double Bed and 1 Twin Bed

Standard Twin Room, Ensuite

Sleeps 3
2 Twin Beds

Double Room (Four-poster bed)

Sleeps 3
1 Double Bed

Room

Sleeps 2
1 Double Bed

Similar properties

Pool
Breakfast included
Spa
Free WiFi

for 1 room

includes taxes & fees

29 Jun - 30 Jun

About this property

Brookside

Victorian hotel with a coffee shop and a restaurant

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.

Brookside offers 28 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Digital television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Brookside. During your stay, you're just a quick walk from University of Chester. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
English breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
13 minutes by foot from Chester City Walls and a 3-minute drive from Chester Racecourse

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Brookside. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chester hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Brook View Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late night fare is available from room service (during limited hours).

Languages

Arabic, Catalan, English, French, Polish, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

English breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11.50 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Brook View Restaurant

Things to do

Library
TV in common areas

Family friendly

DVD player
Laundry facilities
Snack bar/deli

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible registration desk

1 building
3 floors
Built in 1900
Designated smoking areas
Victorian architecture

Room amenities

Bedroom

Egyptian cotton sheets

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

DVD player
TV with digital channels

Food and drink

Coffee/tea maker
Late-night room service

Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Contactless check-in available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 11.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property's front desk is open during the following times:

Monday - Friday: 6:30 AM - 11 PM

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester

Brookside Hotel Chester

Brookside Hotel

Brookside Chester

Brookside Hotel Chester

Brookside Reviews

8.6

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Glenn

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old style hotel

Lovely old hotel, a little miscommunication by the staff. Booked breakfast when checking in but last morning stay all breakfast put away but Lovely Anna to the rescue as was told we not having breakfast even though we booked and paid, Anna brought it all out as had cleared the restaurant and we had a nice breakfast. Rooms could do with usb outlets in plug sockets. Very old world but comfortable and dont forget to turn heating down on radiator like we did was a sauna. The road is quite busy and noisy. But ok

Stayed 2 nights in Mar 2025

10/10 Excellent

simon

14 Mar 2025

Stayed 1 night in Mar 2025

8/10 Good

andrew

10 Mar 2025

Liked: Staff & service

Ok stay

It was very basic and a bit tired, shower unit kept running cold however the room was quiet.

Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveller

4 Mar 2025

Liked: Cleanliness, staff & service

Nice hotel, but some of the other guests were not well behaved. Did stay on a Saturday night and it was busy.

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

1 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely comfy bed and easy walking distance into the town

Stayed 1 night in Feb 2025

8/10 Good

John

27 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent - comfortable, wsrm, and clean.

Stayed 1 night in Feb 2025

8/10 Good

Hugh

17 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

16 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

2/10 Terrible

Adam

15 Feb 2025

Dump

Was a dump won’t be back

Stayed 1 night in Feb 2025

8/10 Good

Steven

9 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

We had good stay , great location to town Clean tidy friendly staff Car park on site , room was warm and comfortable. Breakfast was great I’m gluten intolerant and no problem had gluten free sausages as well 😀

Stayed 1 night in Feb 2025

8/10 Good

Mark

27 Jan 2025

Liked: Staff & service, room comfort

Great location and comfy guesthouse

We were greeted by lovely staff upon arrival. The place is a bit dated but nice and warm and clean. The room was a good size but there were a few cob webs hanging from the ceiling. Other than that a really pleasant stay. A 10/15 min flat walk in to the City walls. We got an uber taxi back later in the evening which cost £4.30. Would stay here again

Stayed 1 night in Jan 2025

10/10 Excellent

nysha

Travelled with family

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jan 2025

8/10 Good

Brian, Sloatsburg

22 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very quaint property. Very helpful staff. Small restaurant open at times. Small room and bathroom but good for solo travel.

Stayed 4 nights in Dec 2024

8/10 Good

M

7 Dec 2024

Liked: Staff & service, room comfort

Comfortable, but needs an update

This hotel is in a good location not too far from the city centre, the hotel is a bit dated but the rooms are spacious and comfortable. The bathroom we had was again spacious but needs some modernisation along with other parts of the hotel. The staff are friendly and helpful and the bar and restaurant area are nice, we didn't have a meal other than breakfast which was nice and the choice is reasonable. We only stayed one night and bed was comfortable enough for that.

Stayed 1 night in Dec 2024

8/10 Good

Alan

Business traveller

22 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Overnight stay, clean & comfortable.

Stayed 1 night in Nov 2024

8/10 Good

Bryan

21 Nov 2024

Stayed 5 nights in Nov 2024

8/10 Good

David

9 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Kieron

1 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Ruth

Business traveller

31 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Very friendly convenient hotel

Super friendly family run hotel, with parking and a 20 minute walk into centre. It is dated, but good breakfast buffet / cooked options . The light bite menu was good value, but i found the curry too salty and not such good value.

Stayed 2 nights in Oct 2024

8/10 Good

Edward

Travelled with partner

12 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice little hotel. Parking can be a challenge if the car park is full. The downstairs bar is very nice and comfortable. Thecsatff are very fruendly and helpful

Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Travelled with family

9 Oct 2024

Liked: Staff & service

Two day trip

Very pleasant experience .clean, comfortable and helpful staff

Stayed 2 nights in Oct 2024

6/10 Okay

john

25 Sept 2024

Liked: Cleanliness, staff & service

This is an old hotel with character and creaky floors . My room was clean and compact . The bathroom tiny . Comfy bed . The breakfast was excellent . The staff was very friendly . The walk in to town was 15-20 minutes . Wifi perfect . TV did not work . Good for a short stay in lovely Chester .

Stayed 1 night in Sep 2024