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Brookside

3.0 star property

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Photo gallery for Brookside

Exterior
Bar (on property)
Double Room, Ensuite (Elegance)
Exterior
Garden

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Brook Lane, Cheshire, Chester, England, CH2 2AN
  • Chester City Walls
    ‪12 min walk‬
  • Chester Cathedral
    ‪16 min walk‬
  • Chester Racecourse
    ‪3 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪34 min drive‬

Room options

View all photos for Economy Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Economy Double Room, Ensuite

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room

Egyptian cotton sheets, premium bedding, in-room safe

Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance)

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Room

Room

Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Family Room, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Twin Room, Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Four-poster bed)

Double Room (Four-poster bed)

Double Room (Four-poster bed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room

Egyptian cotton sheets, premium bedding, in-room safe

Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Brookside

Victorian hotel with a coffee shop and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Brookside offers 28 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Digital television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Brookside. During your stay, you're just a quick walk from University of Chester. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 13 minutes by foot from Chester City Walls and a 3-minute drive from Chester Racecourse
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Brookside. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chester hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Brook View Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Catalan, English, French, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brook View Restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1900
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 11.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property's front desk is open during the following times:
  • Monday - Friday: 6:30 AM - 11 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester

Brookside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 410 reviews
Rating 8 - Good. 168 out of 410 reviews
Rating 6 - Okay. 51 out of 410 reviews
Rating 4 - Poor. 16 out of 410 reviews
Rating 2 - Terrible. 2 out of 410 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Brookside!

Very restful hotel. Very comfortable, with good atmosphere. Exellent breakfasts. Good location for city access without all the noise of the centre. One small peoblem: the shower in room 19 has a pumped hot water system which swamps the cold water feed. The pressures need balancing, as the shower tends to scald.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Squeaky clean and comfortable!

Really pleased with my stay. My room was squeaky clean and very comfortable. I was welcomed by the proprietor, who was very helpful, as was everyone else that I met. This is a gem of a property that is close enough to be a short walk from the city centre, but away enough to be quiet and relaxing. Definitely recommended!
Stayed 2 nights in Apr 2025

8/10 Good

Penny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quiet night

I stayed on a Sunday night and there was no ine around. The hotel and surrounding area, was very quiet. Everything worked as it should.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Excellent as always
Stayed 2 nights in Apr 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were great ,will be staying again
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owner and friendly staff. Was able to park the car early. Didn’t opt for the meals due to other arrangements. Nice and clean room, brilliant shower. Would suggest extra pillows being available for the bed, but that is a personal preference. Would definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy room; great breakfast; excellent service. However: car park cramped, and pricing for a single night excessive.
Stayed 1 night in Mar 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location to walk in to city centre
Stayed 1 night in Mar 2025

8/10 Good

Chris

Travelled with group
Liked: Room comfort

Good location

Hotel room was a bit small to move around. However bed was super comfortable. The traffic noise from nearby road is noticeable specifically after 5am though I am a light sleeper. Shower could do with good clean there were black stains on silicon/grout. Staff very helpful and breakfast good value specially recommend the scrambled eggs and smoked salmon. Handy location for visiting the city walls of Chester.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean & tidy, comfortable. The service, food & bar were really good. Definitely go back when I’m in the area again.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and lovely staff. Breakfast was ok.
Stayed 1 night in Mar 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old style hotel

Lovely old hotel, a little miscommunication by the staff. Booked breakfast when checking in but last morning stay all breakfast put away but Lovely Anna to the rescue as was told we not having breakfast even though we booked and paid, Anna brought it all out as had cleared the restaurant and we had a nice breakfast. Rooms could do with usb outlets in plug sockets. Very old world but comfortable and dont forget to turn heating down on radiator like we did was a sauna. The road is quite busy and noisy. But ok
Stayed 2 nights in Mar 2025

10/10 Excellent

simon

Stayed 1 night in Mar 2025

8/10 Good

andrew

Liked: Staff & service

Ok stay

It was very basic and a bit tired, shower unit kept running cold however the room was quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Nice hotel, but some of the other guests were not well behaved. Did stay on a Saturday night and it was busy.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfy bed and easy walking distance into the town
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent - comfortable, wsrm, and clean.
Stayed 1 night in Feb 2025

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Adam

Dump

Was a dump won’t be back
Stayed 1 night in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

We had good stay , great location to town Clean tidy friendly staff Car park on site , room was warm and comfortable. Breakfast was great I’m gluten intolerant and no problem had gluten free sausages as well 😀
Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Staff & service, room comfort

Great location and comfy guesthouse

We were greeted by lovely staff upon arrival. The place is a bit dated but nice and warm and clean. The room was a good size but there were a few cob webs hanging from the ceiling. Other than that a really pleasant stay. A 10/15 min flat walk in to the City walls. We got an uber taxi back later in the evening which cost £4.30. Would stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

nysha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

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