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Holiday Inn Chester - South by IHG

4.0 star property

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Photo gallery for Holiday Inn Chester - South by IHG

Indoor pool
Bar (on property)
Exterior
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
Wrexham Road, Chester, England, CH4 9DL
  • Place, Westminster Park
    ‪3 min drive‬
  • Place, Grosvenor Nuffield Hospital
    ‪4 min drive‬
  • Place, Chester Zoo
    ‪11 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Room amenity

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Room amenity

Standard Room, 2 Single Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

7.8 out of 10
Good
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Room amenity

Standard Room, 1 Double Bed (Walk-In Shower)

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Single Beds (Walk-In Shower)

8.6 out of 10
Excellent
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior
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The price is €77
includes taxes & fees
4 Jan - 5 Jan 2026
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About this property

Holiday Inn Chester - South by IHG

Hotel with free parking, in the vicinity of Chester Racecourse
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Holiday Inn Chester - South by IHG offers 143 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Chester - South by IHG. During your stay, you'll be close to Chester Racecourse. Enjoy features like free self parking, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 5 minutes by car from Chester Racecourse and 5 minutes from Chester Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Chester - South by IHG offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 140 square feet (13 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Chester - South by IHG. Self parking is free.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 6:00 AM to 10:00 AM.
Junction Restaurant - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Junction Restaurant
  • Terrace Bar and Lounge

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 140 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester By Ihg Chester
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South by IHG Hotel
Holiday Inn Chester - South by IHG Chester
Holiday Inn Chester - South by IHG Hotel Chester

Holiday Inn Chester - South by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 378 out of 1006 reviews
Rating 8 - Good. 348 out of 1006 reviews
Rating 6 - Okay. 157 out of 1006 reviews
Rating 4 - Poor. 79 out of 1006 reviews
Rating 2 - Terrible. 44 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Stayed 1 night in Sep 2025

10/10 Excellent

Nimrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Smile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip to Chester convenient and quiet hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, the bedroom was clean and comfortable. Good choices for breakfast. We had an evening meal in the bar, the staff there were lovely, We unfortunately didn’t have chance to use the leisure facilities.
Stayed 1 night in Sep 2025

8/10 Good

CM

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

John

Travelled with family
Liked: Room comfort

Needs a lot of work doing.

Outside of property is dated and tired. Rotten wood and cordoned off areas.Inside hall ways the same. Foyer clean , today and looks like it’s recently been updated. Swimming pool was awful - paint peeling, lots of rust, not the cleanest. Breakfast was good with lots of choice, bedrooms were clean and comfortable
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Very clean, helpful and friendly staff. Lovely swimming pool.
Stayed 1 night in Aug 2025

6/10 Okay

R

Stayed 1 night in Aug 2025

8/10 Good

Richard

Stayed 3 nights in Aug 2025

6/10 Okay

Mohammed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good value for money

Friendly staff. Nice breakfast selection. Good room.
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Stayed 11 nights in Aug 2025

8/10 Good

NEIL

Travelled with partner
Liked: Staff & service, amenities
A good break.Nice staff ..property needs a little updating which is being undertaken shortly..
Stayed 2 nights in Aug 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, room comfort
Check in was quick, with efficient & friendly instructions. A long walk to the room but then we did ask for a quiet room. The friendly service from (Mark?) when we ordered food & drinks in the evening was excellent( he’s a wonderful salesman!) The only downside was the extreme heat due to the air conditioning not working on a day when the temperature had been in the high 20’s. We used the pool& jacuzzi before breakfast which was fine but the paint is hanging off the rails above the jacuzzi- definitely needs sorting.
Stayed 1 night in Aug 2025

6/10 Okay

John

Liked: Cleanliness, room comfort
Check in was ok, the room was clean, the bed comfortable breakfast was good with nice staff. However the stay was let down by the bathroom which although clean. The shower screen on the bath didn't stay back, repeatedly coming in on you limiting the amount of room to shower in. The bath towels had marks on them that looked like they had been through several washes, Black/brown on one and yellow on the other.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Generally very good after disappointing start.

Receptionist quite brusque when we checked in. Hotel room very warm as aircon seemed not to be working. Although a room fan had been provided. Gym and pool had already shut (8 p.m) when we arrived which we thought was little early. However, bar-staff and others around friendly and accommodating. Following morning gym/ pool staff very friendly and helpful and all said hello when passing in corridors. Breakfast was another very good experience with polite helpful staff and a great spread. No faults there at all.
Stayed 1 night in Aug 2025

4/10 Poor

Patrick

Disliked: Property conditions & facilities, room comfort

No AC despite it being advertised by hotel

Individual AC in my room with a control panel on the wall but it didn’t work. So it was high 20s in the room and impossible to sleep, I just got a couple of restless hours. I was asked at checkout if everything was ok and I mentioned about the ac. Response was that the rooms I was in were on a malfunctioning system. This makes no sense as I mentioned there was an individual unit in my room it was not centralised ac. I asked if the other rooms had ac but was told approximately 60 percent of rooms have functioning ac so beware booking this hotel in the summertime!!! If you’re from Africa or southern Europe you might be ok but if not you will not get any sleep with the excruciating heat and lack of ventilation!
Stayed 1 night in Aug 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly especially the catering team
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas Prys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Good breakfast.
Stayed 3 nights in Aug 2025

8/10 Good

Dale

Stayed 1 night in Aug 2025

8/10 Good

Chris

Travelled with group
Stayed 1 night in Aug 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Poor experience but staff very helpful

We booked to superior rooms. When we arrived the hotel had no power and no facilities available. We couldn’t book in or use any convenience. We had to leave and come back 3 hrs later. The staff were very good and tried their best at all times. They offered to store our luggage until we returned to try booking in again.The hvac in the rooms was not available and we had a small fan provided which was not much use on one of the hottest days of the year. I suspect it had been out of action for at least a few days. If so that’s not acceptable. Basically a very poor hotel experience but not the fault of the staff we encountered who were all excellent despite obviously having to handle a lot of pressure. Not up to standard.
Stayed 1 night in Aug 2025

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