Holiday Inn Express Chester - Racecourse by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Exterior
Free daily full breakfast
Property amenity
Exterior
1 bedroom, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Chester Racecourse
    ‪1 min walk‬
  • Chester City Walls
    ‪7 min walk‬
  • Chester Cathedral
    ‪7 min walk‬
  • Manchester (MAN)
    ‪45 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Holiday Inn Express Chester - Racecourse by IHG

Hotel with free breakfast, steps from Chester Racecourse
This smoke-free hotel features a bar/lounge, a 24-hour business center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express Chester - Racecourse by IHG gets good marks from our customers. During your stay, you're just a quick walk from Chester Racecourse. You'll find features like free WiFi in public areas, plus a bar and a 24-hour business center.
  • Free full breakfast served daily
  • Free WiFi
  • Relax with a drink at the sports bar
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests have great things to say about the convenient parking and the central location
  • Steps from Chester Racecourse and 10 minutes by foot from Chester City Walls
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 192 square feet (17 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Chester - Racecourse by IHG. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This sports bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
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Holiday Inn Express Racecourse Hotel
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Holiday Inn Express Chester - Racecourse by IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice staff good location
Stayed 1 night in Apr 2025

6/10 Okay

georgios

Stayed 1 night in Jan 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, breakfast and friendly, helpful staff!
Stayed 1 night in Mar 2025

2/10 Terrible

Ben

Liked: Staff & service
I wish to claim for a full refund. The property has a bar opened to 0200 AM and the noise in the hotel from 2-4 in the morning had affected my sleep and made the stay uncomfortable. No one picked up the phone and I complained to the hotel duty manager. The sockets in my room did not work also. Disaster. Full refund please
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our four night stay.We have been there before and enjoyed it then too.The breakfast was good too.The cleaners did a fantastic job and changed the towels and bedding if needed.We loved being able to make a free hot drink when we got back from our walks.The staff were all very friendly too.Theres nothing that we didn’t like.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

POK MAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Great location Clean spacious room with a view Excellent breakfast Cant fault the hotel with anything.
Stayed 2 nights in Mar 2025

8/10 Good

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , clean tidy , excellent staff
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Breakfast at k but some of items not kept topped up so little disappointing. Overall good
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Very happy with the stay. Friendly and helpful staff. Nice location and plenty of choice for breakfast. Would stay again.
Stayed 2 nights in Feb 2025

4/10 Poor

SM

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly,5 mins walk into the city,Good value
Stayed 1 night in Feb 2025

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good services at a good price

Prompt service and helpful. Excellent price for location, condition of rooms and free breakfast. Only thing I would change is the coffee that is dispensed for breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

Friendly staff,very ciean room,a5min walk up into the town.Breakfast not so good.Although Breakfast not so good it is very convenient to everything you need,so would stop here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival greeted with an efficient and friendly welcome by Angela who is a mine of information and went on to complete the registration process expertly
Stayed 1 night in Feb 2025

8/10 Good

Elaine

A night away

Lovely stay
Stayed 1 night in Feb 2025

6/10 Okay

Mrs Helen

Travelled with partner
Liked: Cleanliness, staff & service
Ok stay. Hotel room a tad dated and extremely hot. Hairdryer broken. Also booked a double room and was given a twin. Terrible coffee at breakfast. Very good location.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and reasonably priced

Very welcoming staff and the downstairs was clean and well maintained. Next to the racecourse the hotel parking was effortless, paying at the manned entry booth with either cash or card. The room's sofa bed cannot really be used as a sofa as when you sit on either end, you roll into the middle. Road noise on the road side, may seem obvious but loud even when dry, or pay extra for a racecourse side room. A 5 minute walk into the city centre with everything that has to offer.
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Travelled with partner
You booked us in a disabled room which we didn’t request, kept awake at night with green emergency light glowing in the room. You now have to pay £10 per day to park.
Stayed 2 nights in Feb 2025

8/10 Good

Melville

Liked: Cleanliness, staff & service, property conditions & facilities
The only downside is that since we last stayed here, they have introduced a £10 per night car parking charge.
Stayed 5 nights in Feb 2025

8/10 Good

R E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025