Mercure Chester Abbots Well Hotel

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Where to?

Dates

November 2025

December 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Explore the area

Whitchurch Road Christleton, Chester, England, CH3 5QL

Place, Chester Cathedral
‪5 min drive‬
Place, Chester City Walls
‪5 min drive‬
Place, Chester Racecourse
‪6 min drive‬
Airport, Liverpool (LPL-John Lennon)
‪33 min drive‬

Room options

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

Good

21 sq m
Sleeps 2
1 Double Bed

Classic Room, 2 Single Beds

Good

21 sq m
Sleeps 2
2 Twin Beds

Superior Suite, 1 Double Bed

24 sq m
1 bedroom
Sleeps 2
1 Double Bed

Family Room (Classic)

Good

21 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Privilege, Double Room, 1 Double Bed

Excellent

24 sq m
Sleeps 2
1 Double Bed

Double Room, 1 Double Bed (Compact)

Good

13 sq m
Sleeps 2
1 Double Bed

Family Room, Multiple Beds (2 Adults and 2 Children)

Sleeps 4
1 Double Bed and 2 Twin Beds

Similar properties

Pool
Pet-friendly
Parking included
Restaurant

includes taxes & fees

9 Nov - 10 Nov

About this property

Mercure Chester Abbots Well Hotel

Hotel with a full-service spa, near Grosvenor Park

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.

Mercure Chester Abbots Well Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

The breakfast at Mercure Chester Abbots Well Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Chester Music Theatre. Features include free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free self parking
Enjoy British cuisine while dining at The Brasserie
Buffet breakfast served daily for a fee
Take a swim in the indoor pool
Treat yourself with a visit to the full-service spa
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the breakfast and the clean accommodations
Just a 4-minute drive from Grosvenor Park and 5 minutes from University of Chester
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Mercure Chester Abbots Well Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness center, and spa services are also featured at the business-friendly Mercure Chester Abbots Well Hotel. Free self parking is available.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

The Brasserie

Things to do

Children's pool
Full-service spa
Gym
Indoor pool
Sauna
Shopping
Steam room

Family friendly

Children's pool
In-room cot
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Conference centre
Meeting rooms

Outdoors

Garden
Pool loungers
Terrace

Full-service spa

Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

LED TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Iron/ironing board on request
LED lighting
Portable fan
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per night
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 17.95 per person
Pet fee: GBP 15.00 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbots Well Chester

Chester Abbots Well

Mercure Abbots Chester

Mercure Abbots Well

Mercure Abbots Well Chester

Mercure Abbots Well Hotel

Mercure Chester Abbots Well

Mercure Chester Abbots Well Hotel

Mercure Hotel Abbots Well

Mercure Hotel Chester Abbots Well

Mercure Chester Abbots Well

Mercure Chester Abbots Well Hotel Hotel

Mercure Chester Abbots Well Hotel Chester

Mercure Chester Abbots Well Hotel Hotel Chester

Mercure Chester Abbots Well Hotel Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Barbara

1 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop over

Had a great one night's stay. Lovely welcome by Muskan. We had a great night's sleep and enjoyed the food. The leisure centre was clean and well equipped. Easy access to Chester. Definitely recommend staying here.

Stayed 1 night in Jul 2025

8/10 Good

john

Travelled with group

28 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Race club trip

Hotel fine Rooms decent Check in good Bar poor Poor selection of beers overpriced Draught beer terrible few pints taken back Overall great if you sort the beer poor if you dont

Stayed 2 nights in Jul 2025

8/10 Good

Ailsa

27 Jul 2025

Liked: Amenities

No one on reception when I arrived, had to go and ask bar staff, no room service available due to staff shortages, Excellent room, very clean and well equipped, staff were very helpful and friendly, enjoyed the leisure facilities, I would definitely return

Stayed 1 night in Jul 2025

10/10 Excellent

David

26 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

sharon

Travelled with family

26 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday to Wales!

Omg! What a fantastic hotel! We are a family of 4 adults 2 children and 2 dogs. We were welcomed to the hotel by a warm, friendly lady, who offered us all of the information we needed. The following morning it was just wonderful to see that there were breakfast tables available to sit at with our 2 dogs (who are our babies!) Breakfast was lovely! Then we discovered the beautiful garden, which both the children and dogs loved and used lots of energy before our onward journey! We all felt we could not have chosen a better hotel! Laura on reception was exceptional, so lovely and helpful! The surrounding area was beautiful too! We walked into Christleton and had a meal in a lovely pub, with gorgeous staff!

Stayed 1 night in Jul 2025

10/10 Excellent

Rob

24 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Travelled with family

23 Jul 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Good

The overall stay was good it was just the initial experience of low towels, room having no large towels and the room being wrong but as said it was good :)

Stayed 1 night in Jul 2025

8/10 Good

Brian

21 Jul 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with group

20 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family

17 Jul 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The hotel is very tired and not very clean and lacked a nice feel

Stayed 1 night in Jul 2025

8/10 Good

Steve

Business traveller

15 Jul 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2025

6/10 Okay

John

Business traveller

14 Jul 2025

Poor shower - Sweaty room

First room had terrible water pressure so the shower just trickled out. Second room was boiling hot Average digs - not holiday accommodation

Stayed 1 night in Jul 2025

8/10 Good

Collette

13 Jul 2025

Liked: Cleanliness

Positives: Local to city centre and large free car park. Room was clean and had all we needed for a one night stay. Negatives: Room was very hot. Tired looking and in need of an update.

Stayed 1 night in Jul 2025

6/10 Okay

James

Business traveller

12 Jul 2025

Lots of mess in car park checking staff seemed miserable

Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Business traveller

10 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Spacious room, with AC. Friendly staff. Comfortable bed. Everything you could wish fot

Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with partner

8 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

All good only fault was mistake on my dinner order but was easily corrected by the staff!

Stayed 2 nights in Jul 2025

6/10 Okay

Emma

6 Jul 2025

Disliked: Property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Travelled with family and small children

6 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Fantastic hotel, staff was brilliant nothing was to much trouble, i would stay again

Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

29 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

Paula

Travelled with partner

23 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel for travelling into Chester. Room was slightly different than I booked due to the hotel not having the one I booked available. They offered a bottle of Prosecco and two free drinks to compensate. Breakfast was good.

Stayed 1 night in Jun 2025