Mercure Chester Abbots Well Hotel

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Where to?

Dates

July 2025

August 2025

1 bedroom, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Popular amenities

Explore the area

Whitchurch Road Christleton, Chester, England, CH3 5QL

Chester Cathedral
‪5 min drive‬
Chester City Walls
‪5 min drive‬
Chester Racecourse
‪6 min drive‬
Liverpool (LPL-John Lennon)
‪33 min drive‬

Room options

Family Room, Multiple Beds (2 Adults and 2 Children)

Sleeps 4
1 Double Bed and 2 Twin Beds

Classic Room, 2 Single Beds

Good

21 sq m
Sleeps 2
2 Twin Beds

Superior Suite, 1 Double Bed

24.0 sq m
Sleeps 2
1 Double Bed

Classic Double Room, 1 Double Bed

Very good

21 sq m
Sleeps 2
1 Double Bed

Family Room (Classic)

Good

21 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Privilege, Double Room, 1 Double Bed

Excellent

24 sq m
Sleeps 2
1 Double Bed

Double Room, 1 Double Bed (Compact)

Good

13 sq m
Sleeps 2
1 Double Bed

Similar properties

Pool
Pet-friendly
Parking included
Restaurant

for 1 room

includes taxes & fees

9 Aug - 10 Aug

About this property

Mercure Chester Abbots Well Hotel

Eco-certified hotel with a full-service spa and a fitness center

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.

Mercure Chester Abbots Well Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Chester hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

The breakfast at Mercure Chester Abbots Well Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Chester Music Theatre. Features include free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free self parking
Enjoy British cuisine while dining at The Brasserie
Buffet breakfast served daily for a fee
Take a swim in the indoor pool
Treat yourself with a visit to the full-service spa
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the helpful staff and the clean accommodations
Just a 4-minute drive from Grosvenor Park and 5 minutes from University of Chester
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Mercure Chester Abbots Well Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness center, and spa services are also featured at the eco-certified Mercure Chester Abbots Well Hotel. Free self parking is available.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

The Brasserie

Things to do

Children's pool
Full-service spa
Gym
Indoor pool
Sauna
Shopping
Steam room

Family friendly

Children's pool
Free cot
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Conference centre
Meeting rooms

Outdoors

Garden
Pool loungers
Terrace

Full-service spa

Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

LED TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Iron/ironing board on request
LED lighting
Portable fan
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per night
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 17.95 per person
Pet fee: GBP 15.00 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbots Well Chester

Chester Abbots Well

Mercure Abbots Chester

Mercure Abbots Well

Mercure Abbots Well Chester

Mercure Abbots Well Hotel

Mercure Chester Abbots Well

Mercure Chester Abbots Well Hotel

Mercure Hotel Abbots Well

Mercure Hotel Chester Abbots Well

Mercure Chester Abbots Well

Mercure Chester Abbots Well Hotel Hotel

Mercure Chester Abbots Well Hotel Chester

Mercure Chester Abbots Well Hotel Hotel Chester

Mercure Chester Abbots Well Hotel Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

4/10 Poor

Annette

Travelled with family

24 Apr 2025

Liked: Cleanliness

Disliked: Staff & service

Found the staff very cold and not that helpful, hotel was empty couldn’t purchase any food on arrival, bar didn’t sell any drinks I asked for, pool was closed on first day, wouldn’t stay here again

Stayed 2 nights in Apr 2025

6/10 Okay

Oliver

Business traveller

21 Apr 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 1 night in Apr 2025

8/10 Good

Dave

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday weekend

Stayed 2 nights in Apr 2025

8/10 Good

colin

19 Apr 2025

Well run hotel , exceptional helpful staff , gave one less star, because bedrooms were a bit stark,heating was a electric convector on wall in bedroom , didn’t seem to be any in bathroom, but very comfortable beds.

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family

17 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable stay spoiled by noisy ‘nrighbours’

The hotel and its amenities were great, thanks, and the room was very comfortable. Sadly, though, other patrons made so much noise in the corridor and their room overnight that our sleep was disturbed, which was especially annoying as we had wanted to get up early and use the pool before checking out to pay a last visit to our family, who are local. My daughter and I have stayed here before though, without having these sorts of problems.

Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

14 Apr 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Update please

The hotel is very convenient for access to Chester and has free parking. A must for Chester. The breakfast was good and plentiful and The leisure facilities are nice however the hotel is in need of an update all round. The pillows and especially the bed need to be renewed. It was kept clean so the service staff do a great job. Staffing isn’t over plentiful and you often have to go looking for them as they are utilised across the whole hotel.

Stayed 4 nights in Apr 2025

8/10 Good

Emma

Travelled with family

11 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Wesley

3 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

James

30 Mar 2025

Stayed 1 night in Mar 2025

2/10 Terrible

stephen

Travelled with group

27 Mar 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Pool closed, heater broken so moved rooms then no hot water! At least kevin sorted it

Stayed 1 night in Mar 2025

6/10 Okay

Gemma

Travelled with family

24 Mar 2025

Liked: Cleanliness, amenities

Great location. Friendly staff. No hot water to shower and shower controller fell off when turned. Little dated but very clean. Delicious breakfast

Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Travelled with group

19 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was ideal for our break, very clean and well kept. Staff that we interacted with were friendly and helpful and polite. The only thing we were disappointed with was that the sauna wasn't in operation but everything else was great and as described. We travelled to Chester by train and found the public transport and taxis very reasonably priced with the local buses stopping almost outside of the hotel drive. We would have no hesitation in staying here again, a very good experience overall. Paul and Jean

Stayed 2 nights in Mar 2025

8/10 Good

Shaun

Travelled with partner

16 Mar 2025

Liked: Amenities

It was smooth & quick .

Stayed 2 nights in Mar 2025

8/10 Good

Paul

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Lovely hotel, free parking, friendly staff. Room could do with a lick of paint and the floorboards are very creaky.

Stayed 1 night in Mar 2025

8/10 Good

Sylvia

14 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Room comfortable however walls very thin hear people in other rooms TVs, talking snoring. Very creaky floors in rooms and hallways.

Stayed 4 nights in Mar 2025

8/10 Good

Sarah

14 Mar 2025

Stayed 3 nights in Mar 2025

8/10 Good

Leighton

Business traveller

11 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Dianne

Travelled with group

11 Mar 2025

Liked: Cleanliness, staff & service, amenities

Liked the relaxed atmosphere, food was good. Pool lovely Disappointed in how thin the walls were(noises from adjacent room disturbed sleep; noises from corridor very loud ). Overall a good stay though .

Stayed 2 nights in Mar 2025

10/10 Excellent

Yolanda

Travelled with group

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

6/10 Okay

Troy

9 Mar 2025

Disliked: Property conditions & facilities

Staff at the pool and sauna were rude also the spa was open for public use not private for stays at the hotel

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

8 Mar 2025

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

7 Mar 2025

Disliked: Cleanliness, property conditions & facilities

Cheap in need of updating

Cheap hotel but very rough around the edges and needs renovating desperately. Our room smelt so mouldy but the whole hotel did

Stayed 1 night in Nov 2024

8/10 Good

Christine

6 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had another nice stay in this hotel. The staff were welcoming and friendly. The room was clean and spacious, with a comfy bed. We had a bit of an issue with the fish & chips that my partner had as a bar meal on the Sunday evening - more batter than fish! However, after discussion with the chef and the management, this was resolved satisfactorily. The pool/ spa area was lovely - and quiet on a Monday evening. Good and plentiful choice of food for breakfast. Very handy for the park & ride bus into the city centre. This was our second stay, and we’d choose this hotel again if going to Chester. Thank you.

Stayed 2 nights in Mar 2025