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The Chester Grosvenor

5.0 star property

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Photo gallery for The Chester Grosvenor

A historic building with a prominent entrance labeled "The Chester Grosvenor."
A bar area with a bartender, a circular bar counter, and a chandelier.
A spacious lobby with a marble floor, a reception desk, and a staircase with patterned carpet.
A historic building with a Tudor-style facade, large windows, and a prominent clock tower.
2 restaurants; breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Eastgate Street, Chester, England, CH1 1LT
  • Place, Chester Cathedral
    ‪2 min walk‬
  • Place, Chester Town Hall
    ‪3 min walk‬
  • Place, Chester City Walls
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪60 min drive‬

Room options

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a sofa, a wooden coffee table, a desk with a lamp, and a chair.

Superior Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Classic Double Room

A neatly arranged bedroom with a bed, bedside tables, a dresser, and a chair.

Classic Double Room

9.2 out of 10
Wonderful
(59 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A bedroom with a bed, a nightstand, a lamp, and a large mirror.

Deluxe Room

9.2 out of 10
Wonderful
(83 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

9.2 out of 10
Wonderful
(41 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

The Chester Grosvenor

This smoke-free hotel features 2 restaurants, a full-service spa, and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the free breakfast at The Chester Grosvenor. During your stay, you're just a quick walk from Chester City Walls. Free WiFi in public areas, 2 restaurants, and a full-service spa are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Valet parking and self parking available for a fee
  • Treat yourself to body wraps, facials, or massages at Grosvenor Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the spaciousness and overall comfort
  • Within a 10-minute walk of Chester City Walls and Chester Racecourse
The Chester Grosvenor offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Spa services, a library, and multilingual staff are also featured at the luxury The Chester Grosvenor. For a fee, parking is available.

This 5-star Chester hotel is smoke free.

Guests are served free continental breakfast daily.
Simon Radley Fine Dining - This fine-dining restaurant serves dinner only. 1-star Michelin rating. Open select days.
La Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
The Arkle Bar and Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)
  • Limited on-site valet and self parking

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Cribs (infant beds) are available for GBP 17.5 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 15.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1000 reviews
Rating 8 - Good. 176 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and great location. Great service, food and staff. Would definitely stay again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A high class hotel with excellent staff.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Judith

Liked: Staff & service, amenities
The breakfast was lovely.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great hotel in fantastic location with lovely staff…
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent, bed very comfortable. Unlimited continental breakfast was also excellent. Staff were very friendly and helpful. I would definitely recommend this hotel and am looking forward to staying there again when I return to Chester.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, first class hotel in a prime location. Worth the money A+
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

GAIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing time, really comfortable bed, nice mini bar, excellent food and drinks and the staff could not have been more helpfull.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities
Staff were extremely friendly, lovely hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Lovely grand hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, a few steps to begin the city walls walk. Comfortable beds,good size room, helpful staff.Breakfast included,but hot breakfast was an extra charge.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Great room good food &friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service excellent Staff friendly and helpful cant do enough for you Walk out side and shops, restaurants so close Food 10/10 Will be booking again soon
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel - but what made it special was the staff - they are all so down to earth and extremely friendly… THIS is definitely what makes the hotel - we will be back again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gerard

Liked: Cleanliness, staff & service, amenities
Beautiful room and great service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely superb stay as always! Beautiful ‘Prince William Suite’, delicious food, wonderful breakfast and amazing staff who were all courteous, friendly and kind, and very accommodating of our 2 month old!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in the centre of Chester. Friendly quick check in. Room spacious with everything you need. Have stayed before. Continental breakfast really good choice of quality food, great service. Thanks to all for an enjoyable stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Just a great hotel great place to stop when visiting Chester staff are amazing
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was freshly cooked with what felt liked quality ingredients.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Hotel and amenities door men and breakfast staff can't do enough for you. The reception team are not quite as good! However, we had an amazing stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay at the Grosvenor. The staff were really excellent and looked after everything we needed. The room was incredible and we look forward to staying again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff absolutely superb, beautiful traditional hotel, they don't make them like this anymore! Room generous and room amenities excellent. Food superb although coffee iffy.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall,amenities right on the door step
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was beautiful. The bed was very comfortable. Staff were extremely approachable and very helpful and friendly. I worry for their future
Stayed 1 night in Apr 2026

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