The Mill Hotel & Spa

3.0 star property

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Photo gallery for The Mill Hotel & Spa

Exterior
Family Quadruple Room, 1 King Bed with Sofa bed
Indoor pool
Free daily full breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

Map
Milton Street, Chester, England, CH1 3NF
  • Chester Cathedral
    ‪7 min walk‬
  • Chester City Walls
    ‪8 min walk‬
  • Chester Racecourse
    ‪15 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

Business Double Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Club Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Canal View

  • Canal view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

Classic Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

  • Sleeps 2
  • 1 Double Bed

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About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, a short walk to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the free breakfast at The Mill Hotel & Spa. During your stay, you're just a quick walk from Chester City Walls. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, facials, or manicures and pedicures at The Mill Spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 10 minutes by foot from Chester City Walls and a 4-minute drive from Chester Racecourse
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served free full breakfast daily from 7 AM to 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1033 out of 1907 reviews
Rating 8 - Good. 595 out of 1907 reviews
Rating 6 - Okay. 206 out of 1907 reviews
Rating 4 - Poor. 45 out of 1907 reviews
Rating 2 - Terrible. 28 out of 1907 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5 minutes walk to the walls.
Stayed 3 nights in Feb 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Rhys

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were all so courteous and helpful. However, our bed was very uncomfortable, sink taps difficult to turn off, electric sockets too far from mirror, parking convenient but expensive at £12 overnight, dinner poor value and also limited menu options for Coeliacs.
Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Fab hotel, friendly and welcoming staff and perfect location for the town. I've stayed here several times and would definitely stay again. Really nice breakfast. Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Trip to Chester

Staff were lovely and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay as always.

Really happy with our stay. Room, staff, food and service excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentines

Lovely view over the canal, nice reception staff, 2 mins walk from the start of the city centre
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Nice hotel and spa stay

A nice hotel and spa stay. Rooms are in good condition, the restaurant is excellent. The spa facilities are a great bonus.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Very friendly, well sited, good facilities, rooms facing the road a bit noisy but great value for money.
Stayed 2 nights in Mar 2025

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Canal setting, close proximity to town centre
Stayed 1 night in Feb 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Liz

Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We upgraded to a canal view room which had a sofa and felt spacious. Breakfast was included and well organised and with everything you needed included. I liked the onsite indoor pool and gym which felt well organised and very clean. The hotel was an easy walk from from the train station and into the centre of Chester.
Stayed 3 nights in Feb 2025

4/10 Poor

Emma

Disliked: Staff & service, property conditions & facilities, room comfort

No thank you

Great if you want a rowdy drink Otherwise no thanks
Stayed 1 night in Mar 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Glen

Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa facilities very good. Staff friendly. Few minutes walk to city centre
Stayed 2 nights in Feb 2025

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Staff & service
Room was fine, breakfast was good but we booked a spa treatment and when we arrived the booking times had been messed up so we weren’t able to have the treatment. The previous days had all been fully booked so we weren’t able to attend the spa during our stay, which was a main reason for picking this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel helpful friendly staff breakfast was nice all you needed available used the pool and jacuzzi sauna and steam room our room was nice and big with a balcony looking onto the canal the shopping town centre is a few minutes walk as is the cathedral worth a visit we would stay here again my only complaint is we had to pay extra £36:00 pounds for parking!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Anita

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bar was very expensive.
Stayed 2 nights in Feb 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall good however when asked about Costa Coffee which has three in Chester staff didn’t appear to know were they where but we found them ourselves.
Stayed 2 nights in Feb 2025