The Mill Hotel & Spa

3.0 star property

Choose dates to view prices

Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Indoor pool
Exterior
Lobby
Family Quadruple Room, 1 King Bed with Sofa bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Place, Chester Racecourse
    ‪15 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(148 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(112 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Club Double Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(18 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 2 Single Beds

8.4 out of 10
Very good
(46 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.6 out of 10
Excellent
(16 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, a short walk to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the free breakfast at The Mill Hotel & Spa. During your stay, you're just a quick walk from Chester City Walls. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, body scrubs, or massages at The Mill Spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 10 minutes by foot from Chester City Walls and a 4-minute drive from Chester Racecourse
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served free full breakfast daily from 7 AM to 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1065 out of 1979 reviews
Rating 8 - Good. 613 out of 1979 reviews
Rating 6 - Okay. 232 out of 1979 reviews
Rating 4 - Poor. 43 out of 1979 reviews
Rating 2 - Terrible. 26 out of 1979 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. A little warm in communal areas as no aircon. But nice hotel
Stayed 1 night in Jul 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walking into the centre, easy to find, lots of parking. Warm, welcoming staff. Very clean and comfortable room
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Within easy walking distance of the City centre. The hotel was well run and the staff were very helpful. A very nice self service breakfast. The rooms were clean and tidy. Tha only downside was the room was warm and the bed cover had a heavy duvet in it which made it difficult to get to sleep. Once we sorted this out everything was OK. I would recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We appreciated the free upgrade to a bigger room but the bathroom was still in the 90's..! The shower was either scalding hot or freezing cold and kept falling away from the holder it was on so had to practically crouch under the shower head. Apart from that it was a nice quiet 2 night stay, with shops within walking distance. Parking was safe and secure for £12 per 24 hours.
Shower from the 90's
Great Bed
Big Room
Stayed 2 nights in Jul 2025

8/10 Good

Jean

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is really nice to stay in. The facilities are good and the pool area and facilities are excellent. The staff are pleasant, helpful and friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, room comfort

Great location

Good check in arrived 2 hours earlier than check in and let us have our room … room was very dated not like on the photographs .. no air con in room but did supply a fan … by the main road so very noisy as had to have window open due to room being very hot … room was clean though .. breakfast good … excellent location
Stayed 1 night in Jul 2025

6/10 Okay

Rhys

Stayed 1 night in Jun 2025

8/10 Good

gail

Liked: Cleanliness, staff & service, room comfort
room we had was not bad but high pitched noise outside as we were over the extractors in rm 421. window catches one missing and other faulty
Stayed 1 night in Jul 2025

8/10 Good

Marjory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All pretty good but the bed was quite small and not as big as we are used to. Good breakfast.
Stayed 1 night in Jul 2025

2/10 Terrible

steven

Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Travelled with partner
Expected better from this hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chester getaway

Very friendly staff and lovely restaurant/ bar. Bit confusing as a walking couple arriving at the station and trying to find the hotel but when leaving found the easy route back to the train station. If researched better would have been easy.
Stayed 3 nights in Jul 2025

2/10 Terrible

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were too hot you were unable to sleep we were really disappointed with the heat. We left super early because of this.
Stayed 1 night in Jul 2025

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Excellent hotel with all you need. Clean. Staff pleasant.
Stayed 1 night in Jul 2025

6/10 Okay

John

Business traveller
Disliked: Property conditions & facilities, room comfort

Average hotel - close to the City Centre

Very average place - Entrance and lobby areas are modern and pretty spacious - the rooms or at least the room I got was a different story , furniture and decor about 30 years out of date , bathroom awkwardly shaped and cramped. Room 409. Id stay here if I was looking for a 1 night get away to be close to the city center for a night out. £12 per day parking even though we arrived at 7 pm and left at 5 am for work. Non negotionable even though we parked in the unsecured car park next to the hotel that had signs reading "NOT FOR HOTEL GUESTS". Pool and Spa were extremely busy - with non hotel guests / students from the area I suspect. Overall a place to lay your head and plenty to entertain you outside the hotel - would not reccomend for a long stay though or if your wanting a luxury / spa stay.
Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was well situated to walk into town centre.
Stayed 2 nights in Jul 2025

6/10 Okay

Marjory

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our bed was quite small, the bedding was clean as was the bathroom. We ate out as the restaurant prices were expensive. Parking was a distance away.
Stayed 1 night in Jul 2025

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good would definitely stay there again
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant short break

Good hotel with ample breakfast. Excellent location within walking distance of railway station, cathedral, walls and main shopping area.
Stayed 2 nights in Jul 2025

8/10 Good

Kristin

Liked: Cleanliness, amenities
Nice with good views . Don't pay for the breakfast. Staff at desk were a bit rude
Stayed 1 night in Jul 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It can be a bit diffucult finding your way around because this hotel is split across two buildings, but the room was lovely and I enjoyed the bar, restaurant and pool.
Stayed 2 nights in Jul 2025