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The City Gate Hotel

4.0 star property

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Photo gallery for The City Gate Hotel

A bedroom with a large bed, two bedside tables, a nightstand, and a window with curtains.
Front of property
Bar (on property)
A conservatory with wooden tables and chairs, large windows, and hanging lamps.
Outdoor dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Iron Bridge, Lower North Street, Exeter, England, EX4 3RB
  • Place, Exeter Cathedral
    ‪3 min walk‬
  • Place, Exeter's Historic Quayside
    ‪6 min walk‬
  • Place, University of Exeter
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room

A bedroom with a large bed, two bedside tables, a nightstand, and a window with curtains.

Deluxe Double Room

9.8 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a dark wooden headboard, and a wall decorated with framed pictures.

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

A bedroom with a bed, pillows, a bedside table with a lamp, and a wall with framed pictures.

Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The City Gate Hotel

A restaurant, a bar/lounge, and a meeting room are available at this smoke-free inn. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a TV in a common area are onsite.
The City Gate Hotel offers 20 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The City Gate Hotel. During your stay, you're just a quick walk from Harlequins Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, a meeting room, and a terrace
  • Steps from Guildhall Shopping Centre and Harlequins Shopping Centre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at The City Gate Hotel.

This 4-star Exeter inn is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10:00 AM and on weekends from 8 AM to 10:00 AM.
The City Gate Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 10:00 AM on weekdays and 8 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 25 per pet, per night, plus a one-time cleaning fee of GBP 20
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cribs (infant beds) are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet fee: GBP 25 per pet, per night plus GBP 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City Gate Exeter
City Gate Hotel
City Gate Hotel Exeter
Hotel City Gate
The City Gate Hotel Exeter, Devon
City Gate
The City Gate Hotel Exeter Devon
The City Gate Hotel Inn
The City Gate Hotel Exeter
The City Gate Hotel Inn Exeter

The City Gate Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 523 reviews
Rating 8 - Good. 158 out of 523 reviews
Rating 6 - Okay. 45 out of 523 reviews
Rating 4 - Poor. 19 out of 523 reviews
Rating 2 - Terrible. 7 out of 523 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place in great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely quiet hotel, excellent food.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe its pets friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Very helpful and friendly. Great place to stay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cavell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again when we return to Exeter. Very comfortable room. Especially appreciated nice toiletries, including conditioner and body lotion, and having a well lit bathroom with magnifying mirror made getting ready for the day so much easier. We enjoyed the vegan options and good coffee for breakfast. Lovely accommodations and super nice people. Highly recommend.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service, rooms and food was fantastic.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Barry

Liked: Cleanliness, staff & service
Was ok for one night
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room with everything you could want in it. Very friendly helpful staff. Would definitely stay again.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Erica

Liked: Cleanliness
Clean room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, very big bed. Staff were all super friendly and helpful
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all fantastic. Food was excellent. Everything was easy. Very homely atmosphere and nothing was any trouble. Highly recommended.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

julian

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room. Pleasant staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Free Breakfast was really good. Food was hot and fresh. Staff was always available to answer questions. Our room was very comfortable and updated. Clean with daily service. A pub is part of the hotel. It was always full. No noise could be heard upstairs in our room. If you want a feel of old english....stay here. We will stay again when we come back. The price was worth the stay.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Exeter

This is an amazing place to stay when Exeter. Good location, very nice food and a bery friendly staff 🤗
The bar/lounge area
Pimms Fizz
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay in a conveniently location with a very friendly bunch of staff, very relaxing break.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

A fantastic stay at City Gate Hotel. Really enjoyed the large bedroom, the bar and restaurant downstairs, and the delicious breakfast.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
Perfect location for shopping and the hotel served an amazing roast dinner.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Like hotel. Friendly, great decor and comfortable.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay, it is a short walk from the city centre with a lovely pub, will be staying here again.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend.

Brilliant, attentive staff. Great location. A lovely stay.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and friendly staff
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Inn

Great location - staff helpful - bedroom nice style
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good service in a very nicely renovated hotel. Good breakfast and reasonable prices
Stayed 1 night in Jun 2024

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