voco The Clifton Folkestone by IHG

4.0 star property

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Photo gallery for voco The Clifton Folkestone by IHG

Exterior
Premium bedding, minibar, in-room safe, individually decorated
Exterior
Exterior
Breakfast, lunch, dinner served; British cuisine, garden views

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
The Leas, Clifton Gardens, Folkestone, England, CT20 2EB
  • Place, Leas Cliff Hall
    ‪1 min walk‬
  • Place, Folkestone Harbour
    ‪15 min walk‬
  • Place, Folkestone Beach
    ‪19 min walk‬

Room options

Room, 1 Double Bed (Cosy)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

Room, 1 Single Bed (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

Premium Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

Premium Room

  • Sleeps 1
  • 1 Single Bed

Standard Room

  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

voco The Clifton Folkestone by IHG

Family sun and beach fun, near Leas Cliff Hall
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
Voco The Clifton Folkestone by IHG offers 78 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at voco The Clifton Folkestone by IHG. During your stay, you're just a quick walk from Leas Cliff Hall. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy British cuisine and garden views while dining at Marco Pierre White Grill
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Leas Cliff Hall and 14 minutes by foot from Folkestone Harbour
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1981 square feet (184 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly voco The Clifton Folkestone by IHG. A complete renovation of voco The Clifton Folkestone by IHG was completed in January 2024.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
Marco Pierre White Grill - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Ocean Bleu Bar & Lounge - Overlooking the ocean, this bar specializes in British cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 8 per day); discounts available
  • Street parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White Grill
  • Ocean Bleu Bar & Lounge

Family friendly

  • Babysitting (surcharge)
  • High chair
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,981 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1864
  • Renovated entire property - January 2024
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 8.00 per day (16 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clifton Hotel
Best Western Clifton Hotel
voco The Clifton Folkestone by IHG Hotel
voco The Clifton Folkestone an IHG Hotel
voco The Clifton Folkestone by IHG Folkestone
voco The Clifton Folkestone by IHG Hotel Folkestone

voco The Clifton Folkestone by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 185 reviews
Rating 8 - Good. 41 out of 185 reviews
Rating 6 - Okay. 10 out of 185 reviews
Rating 4 - Poor. 2 out of 185 reviews
Rating 2 - Terrible. 1 out of 185 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jm

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had a great stay at the Voco .staff were great .bed and pillows made it a good nights sleep .Room was spotless and breakfast was plenty of choice .Great location too .
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, but NOT 'free'. Had to pay extra.
Stayed 1 night in Oct 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with everything. Great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight due to attending a concert at the leas cliff hall. Good price, good room, good stay. Would recommend and use again
Stayed 1 night in Oct 2025

10/10 Excellent

E

Stayed 1 night in Oct 2025

10/10 Excellent

renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was amazing, huge king beds,eating area, large bathroom…very tiny lift but its the UK…walking distance to Leas Cliff venue…very accommodating staff, loved the hotel….would highly recommend this place….
Stayed 1 night in Oct 2025

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was 10/10. Beds super comfy, but the room was boiling hot
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely Victorian refurbished hotel. Very friendly welcome. Discounted limited parking immediately outside on road. Lovely breakfast. Lovely lounge. Costa coffee served.
Stayed 2 nights in Sep 2025

8/10 Good

uday

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice building in a great position Very easy to use as a base to explore Folkestone. We had 2 rooms one huge and one tiny which was bit of a squeeze Facilities were good and clean, beds comfortable, though it was very hot at night The breakfast was good, though the coffee really needs to be improved
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
A nice hotel with a great restaurant spoilt by a few details. Very small old lift which was difficult for older parents, the shower was blocked so flooded the room below and a fire alarm went off around midnight. Staff were apologetic but made no real offer to make up for the problems
Stayed 1 night in Oct 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

uday

Stayed 2 nights in Oct 2025

6/10 Okay

Chelsea

Liked: Cleanliness, property conditions & facilities

Polite staff, nice hotel but overbooked.

Staff were polite and welcoming. Unfortunately our room was double booked due to a large party, I paid for a premium king but was downgraded. Breakfast was offered as compensation, which we accepted because we were not told until we arrived to check in and it was very busy so we didn’t kick up a fuss. I do feel we were at a loss, as it was very overpriced for an average buffet and we wouldn’t have chosen this. Hotel was clean, bar was stocked.
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay for our 26th wedding anniversary. Hotel has been recently completely refurbished and every surface is clean as a whistle. Super room with Nespresso coffee machine and marge brand new TV and huge bathroom Breakfast was way about average. I would call this a 5 star experince rather than 4 star.
Stayed 1 night in Oct 2025

10/10 Excellent

Gwynedd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

PATRICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting!
Stayed 5 nights in Sep 2025

10/10 Excellent

Brett

Stayed 5 nights in Sep 2025

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room was lovely, comfortable beds and staff were amazing. Muhammed was extremely helpful, as were all the people manning the desk. Breakfast was great.
Stayed 5 nights in Sep 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful, food good, all in all a most enjoyable stay. I've stayed here a good few times, always very good. John Meade.
Stayed 4 nights in Sep 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simply excellent in all respects.
Stayed 6 nights in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Not great, not terrible

Can’t say it was the best hotel I stayed in. The hotel was going under a refurb and lack of sign posts to floors/rooms meant we kept getting lost. Our room had no phone signal and couldn’t connect to the WiFi and the bathroom was very tiny (as someone who is 6ft3 I struggled in the bathroom and shower. Nice location, nice hotel in general, friendly staff but probably wouldn’t stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Very comfortable room, excellent restaurant, very welcoming, great location
Lovely cosy room great value
The hotel front
View from the room
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Stayed 3 nights in Sep 2025