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voco The Clifton Folkestone by IHG

4.0 star property

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Photo gallery for voco The Clifton Folkestone by IHG

Exterior
Exterior
Suite, 1 King Bed
Point of interest
1 bedroom, premium bedding, minibar, in-room safe

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
The Leas, Clifton Gardens, Folkestone, England, CT20 2EB
  • Leas Cliff Hall
    ‪1 min walk‬
  • Folkestone Harbour
    ‪15 min walk‬
  • Folkestone Beach
    ‪19 min walk‬

Room options

View all photos for Room, 1 Double Bed (Cosy)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Double Bed (Cosy)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed (Cosy)

Room, 1 Single Bed (Cosy)

Room, 1 Single Bed (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Sea View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Signature Suite, 1 King Bed with Sofa bed, Sea View

The View Hotel Folkestone, a member of Radisson Individuals

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.5 out of 5, Wonderful, (916)
The price is €159
for 1 room
includes taxes & fees
14 Aug - 15 Aug
The View Hotel Folkestone, a member of Radisson Individuals

About this property

voco The Clifton Folkestone by IHG

Family sun and beach fun, near Leas Cliff Hall
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
Voco The Clifton Folkestone by IHG offers 78 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at voco The Clifton Folkestone by IHG. During your stay, you're just a quick walk from Leas Cliff Hall. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy British cuisine and garden views while dining at Marco Pierre White Grill
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Leas Cliff Hall and 14 minutes by foot from Folkestone Harbour
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1981 square feet (184 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly voco The Clifton Folkestone by IHG. A complete renovation of voco The Clifton Folkestone by IHG was completed in January 2024.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
Marco Pierre White Grill - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Ocean Bleu Bar & Lounge - Overlooking the ocean, this bar specializes in British cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

Czech, English, Filipino, French, Hindi, Hungarian, Malay, Polish, Portuguese, Romanian, Russian, Slovak, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 8 per day); discounts available
  • Street parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White Grill
  • Ocean Bleu Bar & Lounge

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,981 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1864
  • Renovated entire property - January 2024
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 8.00 per day (16 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clifton Hotel
Best Western Clifton Hotel
voco The Clifton Folkestone by IHG Hotel
voco The Clifton Folkestone an IHG Hotel
voco The Clifton Folkestone by IHG Folkestone
voco The Clifton Folkestone by IHG Hotel Folkestone

voco The Clifton Folkestone by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 100 reviews
Rating 8 - Good. 24 out of 100 reviews
Rating 6 - Okay. 4 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. Staff friendly rooms comfy and plenty of choice for breakfast. Easy walk to the harbour and sea front. Will definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, comfortable place to stay

Nice hotel - everything was good and as hoped! Would stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A home from home!

We have been staying here for a few days for quite a few years. It’s a sentimental journey for me, as I spent the first 8 years of my life in Folkestone during the war, from 1939 - 47. The hotel is beautifully situated, with all rooms giving a sea view. Over the years it has been renovated, and brought up to date. The rooms are warm, welcoming, have clean comfortable beds, and constant hot water. But the staff are its biggest asset! Welcoming, helpful, friendly, and any request is fulfilled if at all possible. The lovely receptionist, Philippa, even ran out to guard a parking space, whilst hubby rushed to get the car! The whole place feels so welcoming, we wouldn’t stay anywhere else!
Stayed 4 nights in Apr 2025

6/10 Okay

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but room was very hot and walls very thin. Air con unit didn't work properly and slept very badly.
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room

Very clean and comfortable in general. Room was lovely and the coffee machine was a nice bonus. Restaurant was average considering the price.
Stayed 1 night in Apr 2025

8/10 Good

Rachael

Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay for my husband birthday. Everything was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Ana Luiza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Disappointing Stay – Wouldn't Return

We recently stayed at this hotel and, unfortunately, had a less-than-pleasant experience. While the rooms appear stylish in photos, they lack functionality. We booked the "Suite with 2 Princess Beds," and while the beds looked charming, a major issue was the smoke detector placed directly in the middle of the room. Its white and green lights flickered every minute throughout the night, making it nearly impossible to get any restful sleep. The hotel doesn’t have its own parking, only a few public bays outside that are mostly occupied. Hotel do offer permits for £8 per day, but if you move the car and lose space then you have to go find parking elsewhere. The quality of toiletries provided was very poor, so I would strongly recommend bringing your own shampoo, conditioner, and other essentials. The cushions were odd and extremely uncomfortable. Housekeeping was also disappointing. Although someone had made the bed, towels were not replaced and the tea bags and drinking water weren't restocked. To top it off, our water glasses were mysteriously moved into the bathroom, which felt quite unhygienic. On a positive note, the location is good. But given the number of issues we experienced, we won’t be staying here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and perfectly decorated, very clean. The staff were really polite and the location was excellent. Would have preferred breakfast to last a bit longer (finished at 9:30) but we were advised of this on check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, super friendly staff, really comfy bed, nice shower, all perfect! Little walk to Folkestone central, but short walk out the front door down the beach, which was gorgeous.
Stayed 1 night in Apr 2025

8/10 Good

Sandra, Hamilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walkable from the train station. Some trouble checking in & room wasn't as described but was sorted out the next day. Most staff were on the ball and very congenial. Food was excellent, afternoon tea was delicious, highly recommend the tea salon in the main restaurant. Lovely area, very historic and close to shopping and dining for a nice walk.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeremy, Ramsey

Liked: Cleanliness, staff & service, property conditions & facilities
very ice
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary break

Had a brilliant time. The weather was glorious, hotel was beautiful. Had a cosy double and was perfect, even had a sea view! Bed was comfy, shower was excellent Good value fof money. Even left us an anniversary cake in the room. Will definitely come again
Stayed 2 nights in Apr 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t think the sound proofing is sufficient
Stayed 2 nights in Apr 2025

10/10 Excellent

Feilim

Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Stayed 3 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Highly recommend.
Stayed 1 night in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for town, beautiful walks along The Leas. Hotel very clean and staff helpful. Room on top floor, corridor very narrow for large luggage and floor in bedroom uneven with a slope so if your elderly or unsure with your footing could cause a fall, but ok once you remember it’s there. But really enjoyed my stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay.

Excellent hotel; very clean. Staff friendly and helpful. Good location with wonderful sea views. Pleased I spent my birthday there.
Bedroom
Ensuite bathroom
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay. We had dinner in the Marco Pierre White steakhouse which was lovely. Our room was clean and comfortable with a good view of the sea. Breakfast was of a very high standard and the service provided both for dinner and breakfast was excellent.
Stayed 1 night in Mar 2025

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