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3.7 out of 5

"The bed was comfortable. Nobody cleaned the room although we were asked if we wanted the room cleaned. " More

By a verified traveller on Thu 13 Jan 2022

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Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
€126* Per night/room 22 Aug - 23 Aug

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the shopping around DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills. During your stay, you're just a quick walk from Sawgrass Mills. Free WiFi in public areas, a free area shuttle and an outdoor pool are available.

  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the overall condition of the property
  • 10 minutes by foot from Sawgrass Mills and a 3-minute drive from FLA Live Arena
  • Free local-area shuttle service

DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills

Everyone (1) Couples (2) Family (1)
4 out of 5
The bed was comfortable. Nobody cleaned the room although we were asked if we wanted the room cleaned.

Posted by on 13 Jan 2022

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Comment from Hotel Management

13 Jan 2022 by Gary

Thank you for the review and the feedback. We apologize that there was a miscommunication with the details on cleaning the room. We do look forward to seeing you again Toni.

4 out of 5
Die Einrichtung ist etwas in die Jahregekommen.. Teppich boden .. na ja.. Zum teil nicht gut geputzt … Staub hinter Kästchen auf dem Bettgestell und Haare im Bad… sonst ok… Personal sehr sehr freundliche und hilfsbereit.. vielen Dank

Posted by , from Meggen on 31 Jan 2022

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Comment from Hotel Management

31 Jan 2022 by Gary

Thank you. We appreciate the feedback and apologize that the dated carpet seemed dirty. We will pass on your comments about the team being very, very friendly and helpful to our staff. We look forward to seeing you again.

3 out of 5

Posted by on 6 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by Krystal C

Thanks for staying with us. We appreciate your feedback!

About the DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills

Location 13400 West Sunrise Boulevard, Sunrise, FL 33323

Property Features

DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 5700 square feet (530 square metres) and includes conference rooms. Multilingual staff, gift shops/news stands, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills. For a fee, parking is available. This 4-star Sunrise hotel is smoke free.

  • 252 guestrooms or units
  • 10 levels
  • 5700 sq ft of conference space
  • 530 sq. m of conference space
  • Built in 2001
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills offers 252 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Sunrise hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a weekly basis.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Netflix
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11 AM.

Peytons Place – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19.95 for adults and USD 8.95 for children (approximately)
  • Self-parking fee: USD 7.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Sunrise Sawgrass Mills
  • DoubleTree Hotel Sawgrass
  • DoubleTree Sawgrass
  • DoubleTree Sawgrass Hotel
  • Hilton DoubleTree Sawgrass
  • Hilton Sawgrass
  • Hotel DoubleTree Sawgrass
  • Sawgrass DoubleTree
  • Sawgrass Hilton
  • Sawgrass Hotel
  • DoubleTree Hilton Hotel Sawgrass Mills
  • DoubleTree Hilton Sunrise Sawgrass Mills
  • DoubleTree Hilton Sawgrass Mills
  • DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills Hotel
  • DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills Sunrise

You should know

  • Pool access is available 24 hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.