"The bed was comfortable. Nobody cleaned the room although we were asked if we wanted the room cleaned. " More
13 Jan 2022 by Gary
Thank you for the review and the feedback. We apologize that there was a miscommunication with the details on cleaning the room. We do look forward to seeing you again Toni.
31 Jan 2022 by Gary
Thank you. We appreciate the feedback and apologize that the dated carpet seemed dirty. We will pass on your comments about the team being very, very friendly and helpful to our staff. We look forward to seeing you again.
6 Oct 2019 by Krystal C
Thanks for staying with us. We appreciate your feedback!
DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 5700 square feet (530 square metres) and includes conference rooms. Multilingual staff, gift shops/news stands, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills. For a fee, parking is available. This 4-star Sunrise hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
DoubleTree by Hilton Hotel Sunrise - Sawgrass Mills offers 252 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Sunrise hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a weekly basis.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11 AM.
Peytons Place – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.