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The Borough

3.5 star property

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Photo gallery for The Borough

Front of property
Luxury Suite
Breakfast, lunch and dinner served
Executive Double Room, Bathtub | Bathroom shower
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
3 Dalton Square, Lancaster, England, LA1 1PP
  • Place, Grand Theater
    ‪3 min walk‬
  • Place, Lancaster City Museum
    ‪3 min walk‬
  • Place, Lancaster Castle
    ‪8 min walk‬

Room options

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Double Room, City View

Luxury Double Room, City View

Luxury Double Room, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Townhouse Executive Double or Twin

Townhouse Executive Double or Twin

Townhouse Executive Double or Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room, Bathtub

Executive Double Room, Bathtub

Executive Double Room, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Townhouse Luxury Suite, Patio

Townhouse Luxury Suite, Patio

Townhouse Luxury Suite, Patio

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double or Twin Room, Courtyard View

Executive Double or Twin Room, Courtyard View

Executive Double or Twin Room, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Double Room, Courtyard View

Luxury Double Room, Courtyard View

Luxury Double Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Bathtub

Deluxe Room, Bathtub | Deep-soaking bathtub

Deluxe Room, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room, Mobility Accessible

Comfort Room, Mobility Accessible

Comfort Room, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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Front of property
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includes taxes & fees
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About this property

The Borough

A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a garden, and ATM/banking services are onsite.
The Borough offers 12 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Borough, you're just a quick walk from The Dukes. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include newspapers, a meeting room, and an ATM
  • Steps from The Dukes and 4 minutes by foot from Grand Theater
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Borough also features a garden, dry cleaning/laundry services, and an ATM.

This 3.5-star Lancaster hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 6.50 to 12.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 6.50 to 12.50 per person
  • Pet fee: GBP 10 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Borough Hotel Lancaster

Borough Hotel

Borough Lancaster

The Borough Hotel

The Borough Lancaster

The Borough Hotel Lancaster

The Borough Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 105 out of 178 reviews
Rating 8 - Good. 60 out of 178 reviews
Rating 6 - Okay. 8 out of 178 reviews
Rating 4 - Poor. 2 out of 178 reviews
Rating 2 - Terrible. 3 out of 178 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were wonderful and comfortable. The staff were very attentive. We were very happy with our stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay! Rooms were spacious and clean, food was lovely. Will definitely be back.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous room! Great location in the city.
Stayed 1 night in Sep 2025
Verified

8/10 Good

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room Big bath Fluffy towels.Dog friendly. Cosy and onsite restaurant
Stayed 1 night in May 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely room
Stayed 1 night in Aug 2024
Verified

8/10 Good

Pauliina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great pub hotel in the middle of the city

A Wonderful pub hotel in the middle of the city. The service was exvellent and the rooms clean and cosy.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The borough is in a great location in a lovely square. Staff were very very friendly and breakfast was superb
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The usual friendly staff and great value rooms. Great breakfast. Why would you stay anywhere else?
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We stayed here for a night while visiting family and it’s a great option - friendly staff, amazing room with comfy bed and great shower. Will be back!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

It was a fantastic stay. They need to up thier food game.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming , clean, and comfortable
Stayed 1 night in Sep 2024
Verified

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Relaxing
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a very new, very well appointed room. The food, drinks, and service at the pub and restaurant were excellent.
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few times. We had a lovely room in the house next door see you next time we travel through.
Verified

8/10 Good

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t hear noise from the bar which is great. Depending on which room you have (we’ve stayed twice) you can hear through the walls - we could hear cleaners in the morning. The manager kindly sent on lost property which we were grateful for.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great suite

Superb ground floor suite overlooking Dalton Square. Worth the extra payment.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the feel of the property. It was quaint but modern. The staff were excellent especially Brendan and Kirsty.
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

MISS LAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent, were able to assist with all queries (even thought they weren't related to the hotel) food was exceptional and had a really pleasant stay. Thankyou x
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the size and quality of the room. Very comfortable bed. Great wet room/shower and even a small patio.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, very friendliness stuff and extra order for a porridge with fruits was prepared and delicious. Many thanks, will come back once being in Lancaster
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, comfortable room

Stayed in the townhouse rooms, very spacious and quiet, lovely bathroom. Couple of little niggles such as worn furniture but nothing to detract from stay. Very large comfortable bed. Breakfast was included which we hadn't realised so that was a bonus. Excellent location for Lancaster.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Siaw-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Clean. Everything works.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying on our way to Bristol. Met family eat in restaurant garden. I was a chef. We had 4 brilliant meals. Our room was in the town house. Lovely room downstairs with little courtyard.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located in the heart of the city, very close to the shopping centre and a ten minute walk from the railway station, but in a nice quiet area. The room I stayed in was spacious, comfortable, warm and clean. The breakfast (which was included in the room rate) was substantial and varied. The best I've had for a very long time. I would certainly stay at the Borough when visiting Lancaster again.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Lynn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely room

A slight problem with the laundry meant that we had to wait until 7.30pm for our bed to be fully made up, however the room was lovely and the homemade shortbread added a nice touch. The bathroom was gorgeous with a big bath plus a walk-in shower.
Stayed 1 night in Jul 2024

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