Best Western Chiswick Palace & Suites

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Where to?

Dates

September 2025

October 2025

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Air conditioning
24/7 front desk
Housekeeping
Parking available

Explore the area

71-73 Chiswick High Road, London, England, W4 2LS

Place, Eventim Apollo
‪3 min drive‬
Place, Kensington High Street
‪6 min drive‬
Place, Westfield London Shopping Centre
‪7 min drive‬
Airport, London (LHR-Heathrow)
‪19 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

18 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Double Bed, Non Smoking

Wonderful

17 sq m
Sleeps 2
1 Double Bed

Standard Single Room, 1 Single Bed, Non Smoking

Wonderful

14 sq m
Sleeps 1
1 Twin Bed

Standard Room, 1 King Bed, Non Smoking

Exceptional

20 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Single Beds, Non Smoking

Very good

20 sq m
Sleeps 2
2 Twin Beds

Standard Room, Multiple Beds, Non Smoking

Excellent

27 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

Exceptional

Sleeps 4
2 King Beds

Standard Room, Multiple Beds, Non Smoking

Very good

27 sq m
1 bedroom
Sleeps 4
1 Double Bed and 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Daily English breakfast (GBP 17.95 per person)

Free WiFi
Restaurant
Air conditioning
Gym

includes taxes & fees

19 Oct - 20 Oct

About this property

Best Western Chiswick Palace & Suites

Victorian hotel with a 24-hour front desk and a bar

Along with a bar/lounge, this smoke-free hotel has self parking and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.

Best Western Chiswick Palace & Suites offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Best Western Chiswick Palace & Suites. During your stay, you'll be within walking distance of Thames River. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).

Free WiFi
Enjoy drinks at the bar/lounge
Full breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Just a 2-minute drive from Thames River and 6 minutes from Kensington High Street

As a guest of Best Western Chiswick Palace & Suites, you'll find a terrace, a vending machine, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Best Western Chiswick Palace & Suites also features a garden, a picnic area, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Uncovered parking on site (GBP 12 per night)
Limited on-site parking

Food and drink

Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 per person
A bar/lounge

Things to do

TV in common areas

Family friendly

Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Computer station
Meeting room

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Stair-free path to entrance
Vibrating pillow alarm
Well-lit path to entrance

Reception hall
Smoke-free property
Victorian architecture

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker

Air conditioning
Desk
Desk chair
Heating
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM

Early check-in subject to availability

Early check-in fee: GBP 25

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 13.95 per person
Uncovered self parking fee: GBP 12 per night
Early check-in fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

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Best Western Chiswick Palace & Suites Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Jennifer

26 Jun 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Business traveller

26 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

6/10 Okay

Brian

19 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Room for improvement in rooms

We were upgraded to their Suite room There wasn't any blinds on velux windows allowed at sunrise our room to have daylight coming in at 4.30 am! Also no draws for clothing? Also bathroom was so small sitting on toilet leaning forward your head touched the wall in front of you! Towel radiator was red hot and you could burn your body entering the bathroom.

Plenty of room for extra chairs and chest of drawers!

Stayed 2 nights in Jun 2025

10/10 Excellent

Raymond F

17 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel is a nice neighbourhood in London

Stayed 1 night in Jun 2025

8/10 Good

Sarah

15 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

10/10 Excellent

Neil, Cowdenbeath

Travelled with partner

14 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent hotel in a great location. This is the second time we have stayed here which says it all.

Stayed 3 nights in Jun 2025

8/10 Good

Patricia

Travelled with group

14 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff were awesome! Breakfast was great! Carpet is very worn and needs replacing.

Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

6 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great please to stay at in Chiswick

Stayed 1 night in May 2025

10/10 Excellent

Simon

4 Jun 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Dean

2 Jun 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Travelled with partner

31 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Brilliant staff, very welcoming and a lovely room. Will be back!

Stayed 1 night in May 2025

10/10 Excellent

Sheryl

27 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in May 2025

10/10 Excellent

EDDIE

26 May 2025

Stayed 2 nights in May 2025

6/10 Okay

hassan zarezadeh

Business traveller, Travelled with group

24 May 2025

Liked: Cleanliness

Disliked: Amenities

The price is too high, considering the hotel is old and small.

Stayed 4 nights in Apr 2025

10/10 Excellent

Raymond

23 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely staff, we'll placed property,I am a regular

Stayed 1 night in May 2025

10/10 Excellent

Adam

20 May 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Business traveller

19 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I received a lovely warm and friendly welcome when I checked in. The room was clean and pleasantly decorated. The bathroom was spacious and the shower had good water pressure. Tge hotel was conveniently located tgat I could walk to my destination.

Stayed 1 night in May 2025

6/10 Okay

Craig

18 May 2025

Liked: Cleanliness, staff & service

Noisy Air Conditioning

Hotel was ok, would describe as budget, car park isn’t massive but we parked ok with a £12 charge. Room long and narrow tv only received a few channels and couldn’t have window open as would allow access from other rooms. Air conditioning was noisy all night like an energetic water feature .

Stayed 1 night in May 2025

10/10 Excellent

William

18 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bestwest

Although early for check in reception found a room which was ready

Stayed 1 night in May 2025

10/10 Excellent

Kirsty

17 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were very big and both ours had aircon plus a microwave and fridge in. Beds were comfortable but in one room our son had an issue with the bed being on wheels and no way to put any 'brakes' on so it kept moving every time he did so he didn't sleep that well. Don’t know what it is about hotel bathrooms in that they always have some mould or the shower is missing chrome from its fittings etc. There was also quite a strong smell of urine coming from the toilet area in our room. Breakfast was excellent. Large range of continental and cooked breakfast items to choose from and no rush for you to have you have finished either. Hotel is only a 10min walk from the tube so very easy to get into London and because it isn't central London, you don’t pay the huge central London prices. Few little niggles but overall we had a really good stay. Would go again.

Stayed 1 night in May 2025

8/10 Good

Michael

15 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Close to several tube stations, there are some decent restaurants nearby, generally clean & good service.

Stayed 1 night in May 2025

8/10 Good

Robert

Business traveller

14 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

4/10 Poor

Sandra

Travelled with group

4 May 2025

Disliked: Staff & service

Awful - conned out of money x 2

They refused to believe I had already paid via hotels.com late on a Friday night for two tired ladies despite showing them my email etc from hotels.com showing I had. They made me pay again there and then before they’d let us in the room. In the morning I asked for a refund after showing both payment details but apparently the manager was off and only they could deal wit it and said they’d contact me. I left my email address. Nothing. No refund. It’s now been weeks. I’ll be taking it further.

Stayed 1 night in Mar 2025