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Best Western Chiswick Palace & Suites

3.0 star property

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Photo gallery for Best Western Chiswick Palace & Suites

Standard Studio, Multiple Beds, Non Smoking, Kitchenette
Exterior
Lobby
Garden
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
71-73 Chiswick High Road, London, England, W4 2LS
  • Place, Thames River
    ‪15 min walk‬
  • Place, Chiswick House
    ‪16 min walk‬
  • Place, Chiswick Park
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(41 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Studio, Multiple Beds, Non Smoking, Kitchenette

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Studio, Multiple Beds, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, soundproofing

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Room With 1 Double And 2 Single Beds-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

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About this property

Best Western Chiswick Palace & Suites

Along with a bar/lounge, this smoke-free hotel has self parking and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Best Western Chiswick Palace & Suites offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Best Western Chiswick Palace & Suites. During your stay, you'll be within walking distance of Thames River. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Thames River and 10 minutes from Hyde Park
As a guest of Best Western Chiswick Palace & Suites, you'll find a terrace, a vending machine, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Best Western Chiswick Palace & Suites also features a garden, a picnic area, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (GBP 12 per night)
  • Limited on-site self parking

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 9.95 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance

More

  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM

Early check-in subject to availability

Early check-in fee: GBP 25

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 9.95 per person
  • Uncovered self parking fee: GBP 12 per night
  • Early check-in fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

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Best Western Chiswick Palace & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Orla

Stayed 2 nights in Feb 2026

10/10 Excellent

zeta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great suprise to find a kitchen in our room. Great saver when it came to being able to cook instead of the pricey eating out option. We absolutely loved our stay the only very small issue is that the bed was very short an a small double which was interesting waking up at only 5ft 7 with my legs hung out of the bed. We slept like a dream dispite this and would stay again very soon. A 20 min very striagh forward walk in a straight line to eventim apollo. Also to mention that there was everything within a ten mins walking distance. A lovely independent cinema opposite and even a tiny KFC. We enjoyed it very much, well worth every penny
Stayed 1 night in Feb 2026

10/10 Excellent

chanel

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay staff were really lovely very friendly and helpful will definitely be going back Place was spotlessly clean
Stayed 1 night in Feb 2026

8/10 Good

Uko

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and comfortable basement room with enough amenities to make your stay a nice one. The staff were all very polite and willing to assist.
Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless even with alteration going on in the hotel the staff were very helpful.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Excellent service
Stayed 3 nights in Jan 2026

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went very well. Will stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities
Staff were really friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Raymond

Stayed 2 nights in Dec 2025

6/10 Okay

Brett

Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Nov 2025

10/10 Excellent

Athanasios, Point Cook

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, amenities all there and room was very clean and perfect for us.
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Clean room, washing machine, kichenette.
Stayed 4 nights in Nov 2025

6/10 Okay

Suzanne, Grand cayman

Stayed 4 nights in Nov 2025

10/10 Excellent

Alex, Manningtree

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful indeed, even with the fact that I was able to check in early and check out late due to my work commitments that weekend. Big thanks to Soren on the reception for his service in particular. Room was fantastic and provided a great feel of home with all the space and features including bathroom floor underheating, a kitchenette and a wonderful comfy bed. Breakfast could be a bit more substantial in offerings like a hot buffet, considering the price paid.
Stayed 1 night in Nov 2025

10/10 Excellent

paul

Stayed 7 nights in Nov 2025

8/10 Good

Ann

kitchenette was a real bonus
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas, Sandy

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, room as advertised, in fact, they gave me a better room than I had booked. Very clean, quiet, good space, kitchen amenities.
Stayed 4 nights in Oct 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to off the A4 with on site parking. Great find.
Stayed 1 night in Oct 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Short walk to the tube and to bus stops. Clean. Good service. Nice breakfast with a variety of food options. Efficient staff.
Stayed 6 nights in Oct 2025

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service
Fine
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if you have a car. Only 1 km off the M3 plenty of parking out the back easy access to underground and facilities in Richmond. really good Neighbourhood . Would definitely go back.
Stayed 5 nights in Sep 2025

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