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 London • 1 Room
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Best Western Chiswick Palace & Suites

3-star property
71-73 Chiswick High Road, London, England (01) 562 1066
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4.6 out of 5
Exceptional!
See all 14 ebookers Reviews

"Very nice room and the staff were excellent and very friendly. Breakfast was also very good indeed. Our room was next to the main road and I thought ... " More

By a verified traveller on Wed 26 Jun 2019

Points Of Interest

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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€87* Per night/room 21 Apr - 22 Apr

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Chiswick Palace & Suites. During your stay, you'll be within walking distance of Thames River. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Thames River and 6 minutes from Kensington High Street

Best Western Chiswick Palace & Suites ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Chiswick Palace & Suites

Everyone (11) Couples (2) Family (2)
4 out of 5

Posted by on 20 Sep 2021

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5 out of 5

Posted by on 1 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Denzil

Dear Guest Thank you for giving us 5 out of 5

5 out of 5
Very nice room and the staff were excellent and very friendly. Breakfast was also very good indeed. Our room was next to the main road and I thought it would be noisy through the night, but I wasn't disturbed by traffic noise as I thought I would be.

Posted by on 26 Jun 2019

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Comment from Hotel Management

22 Aug 2019 by Soren

Thank you very much for leaving your review. We look forward to seeing you again.

5 out of 5
This our second stay here and the same high standards were maintained.

Posted by on 14 Apr 2019

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4 out of 5

Posted by on 3 Mar 2019

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4 out of 5

30 mins walk from Olympia

Pros: Very clean, and comfortable beds. Staff very helpful
Cons: Reduce heating in basement rooms, provide a flat top sheet to use instead of the quilt when hot.
Location: Plenty of restaurants just around the corner. Olympia about 30 mins brisk walk. Hogarth's House and Chiswick House and Park 10 min walk
Limited parking, but hotel staff very helpful in finding us a space. Basement room which was so hot, felt as if I was in an oven. Would have liked a flat top sheet so we could discard duvet. People about like elephants until about 1.30am. Breakfast was lovely.

Posted by , from Essex on 7 Mar 2018

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5 out of 5

Perfect location for our Girly weekend

Fantastic helpful staff, spotlessly clean hotel with decent sized rooms. I would definitely recommend this hotel to anyone and everyone and I’ll be booking to stay here again!

Posted by , from wales on 20 Feb 2018

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Comment from Hotel Management

21 Feb 2018 by General Manager

Thank you very much for your review, please book directly with us for future reservations. We look forward to welcoming you back in the near future.

5 out of 5

Posted by on 2 Jan 2024

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Comment from Hotel Management

7 Feb 2024 by Soren

Thank you for leaving your lovely feedback

5 out of 5

Posted by on 14 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by Soren

Thank you for your lovely review.

4 out of 5
Ausstattung der Unterkunft ist sehr gut, das Hotelpersonal ist freundlich und hilfsbereit. Das Hotel ist verkehrsmässig ideal gelegen. Wir waren inzwischen das 3. Mal in diesem Hotel.

Posted by on 3 Jul 2019

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Comment from Hotel Management

22 Aug 2019 by Soren

Thank you very much for leaving your review. We look forward to seeing you again.

About the Best Western Chiswick Palace & Suites

Location 71-73 Chiswick High Road, London, England W4 2LS

Property Features

As a guest of Best Western Chiswick Palace & Suites, you'll find a terrace, tour or ticket assistance, and vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Best Western Chiswick Palace & Suites also features a garden, a picnic area, and coffee/tea in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star London hotel is smoke free.

  • 110 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Chiswick Station (2.4 km / 1.5 mi)
  • Metro station: Turnham Green Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Chiswick Palace & Suites offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.95 per person
  • Uncovered self-parking fee: GBP 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.