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OYO London Luton

3.0 star property

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Photo gallery for OYO London Luton

Lobby
Interior
Dining
Standard Twin Room
Breakfast area

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1 Mill Street, Luton, England, LU1 2NA
  • Place, Cineworld Luton
    ‪1 min walk‬
  • Place, Luton Mall
    ‪2 min walk‬
  • Place, University of Bedfordshire
    ‪8 min walk‬
  • Airport, London (LTN-Luton)
    ‪6 min drive‬

Room options

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Reception
Thistle Express London Luton
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  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Housekeeping
4.0 out of 5, Very good, 1,373 reviews
The price is €62
includes taxes & fees
28 May - 29 May
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About this property

OYO London Luton

Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
OYO London Luton offers 44 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Luton hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at OYO London Luton, you're just a quick walk from Cineworld Luton. Enjoy features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front-desk safe and a vending machine
  • Steps from Cineworld Luton and 5 minutes by foot from Luton Mall
OYO London Luton offers its guests a vending machine and a front-desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Self parking is free.

This 3-star Luton hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

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OYO London Luton Reviews

Reviews

6.4
Rating 10 - Excellent. 96 out of 697 reviews
Rating 8 - Good. 207 out of 697 reviews
Rating 6 - Okay. 197 out of 697 reviews
Rating 4 - Poor. 98 out of 697 reviews
Rating 2 - Terrible. 99 out of 697 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Disliked: Staff & service
Stayed 1 night in Dec 2020

6/10 Okay

keith

Liked: Cleanliness, property conditions & facilities, room comfort

Good position

Okay
Stayed 1 night in Dec 2020

2/10 Terrible

Osita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work stay

From the receptionist it was terrible . She was rude and sarcastic ! Very insulting refused me to speak to a manger to report her and question him? . Requested a deposit of £50 on arrival for that hotel and I challenged them. At the end I had card to pay they refused and said it was cash they needed . I had to go out and walk around for 30mins to get a cash machine as the one close by is not working . The rooms are an apology ! For that reason I gave up one night and forfeited the money cos it was not a comfortable place and I did not get a refund on it even when I asked the unprofessional Receptionist to refund me for one night . The pics online are deceiving guys . Moulds in toilets as well . Train so noisy where they dumped me for the night even with window Closed . The bed was an apology . Stained towels etc
Stayed 2 nights in Dec 2020

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Rob Dunham

Disliked: Staff & service
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not The Worst

Staff were polite and friendly, upon arrival And checked temperature - via my wrist which baffled me. The Room was spacious, clean, tidy, unfortunately the window did not open due to being ground floor - the room was hot, the fan provided was loud. The television appeared drunk and hung at very odd angle, but was not awful. For the money paid I would recommend a short stay if staying in Luton. The Covid-19 restrictions became a bit of a joke the longer time spent in the hotel. Cleaners did not have masks on despite me walking past 2/3 cleaners in the corridor... Everytime I exited the building I was to leave via a back way even to smoke and then walk around the entire building to gain access even in the pouring rain - however the staff were out the front smoking … also the cleaners were to enter via the back door. This made no sense in regards to the strict guidelines I was informed of upon arrival. Please do not be out off by this review, I would stay here again with no issues.
Stayed 1 night in Oct 2020

8/10 Good

Tony, Isle of Wight

Business traveller
Liked: Cleanliness, staff & service
It’s unique because it offers low cost, affordable rooms which are more than adequate for business travelling on a tight budget Luton is much misunderstood and therefore undervalued as a convenient business stop.
Stayed 1 night in Oct 2020

6/10 Okay

Tony, Ryde

Business traveller
Liked: Cleanliness, staff & service
It’s unique because it offers low cost, affordable rooms which are more than adequate for business travelling on a tight budget Luton is much misunderstood and therefore undervalued as a convenient business stop over. It has excellent travel links: 25 minutes from St Pancras, the airport (of course) and it’s adjacent to the
Stayed 1 night in Sep 2020

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Great Value needs to be better maintained

ideal location in centre of Luton and close to airport. cracking value. Some of the facilities could do with better maintenance though
Stayed 1 night in Sep 2020

2/10 Terrible

Arsalan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude staff/Horrible customer service

Horrible customer service. Left the room after few hours because of bed bugs crawling all over the bed and sheets. Requested a refund which was refused as they made up a story that they offered me another room which I apparently took and stayed there over night which is a total lie.
Stayed 1 night in Aug 2020

8/10 Good

Clive

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Tony, Isle of Wight

Business traveller
Liked: Cleanliness, staff & service
With the extreme heat (On the nights I stayed) a fan was not good enough to cool the bedroom. I therefore slept very badly. However, usually this is not a problem and the hotel represents good value for money.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 5 nights in Sep 2020

8/10 Good

Dave

Liked: Cleanliness, staff & service, room comfort

Overnighter

Difficult to fault for the price. Yeah you can hear the trains and it isn't the most comfortable bed in the world but it does the job. The 50 pound cash deposit is peculiar and it was particularly concerning that the receptionist only had to make a few mouse clicks in the morning to confirm it could be refunded. Are there cameras in the room that she was checking? I was told there would be a quick inspection.
Stayed 1 night in Sep 2020

8/10 Good

TonyCotton, Isle of Wight

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s unique because it offers low cost, affordable rooms which are more than adequate for business travelling on a tight budget Luton is much misunderstood and therefore undervalued as a convenient business stop over. It has excellent travel links: 25 minutes from St Pancras, the airport (of course) and it’s adjacent to the M1. Perfect!
Stayed 1 night in Sep 2020

8/10 Good

BRIAN

Stayed 1 night in Aug 2020

8/10 Good

ismail, hull

Liked: Staff & service, amenities
good value for money and staff very friendly very close to bus and train station
Stayed 1 night in Aug 2020

2/10 Terrible

Vishal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horror rooms

Had a room booked for a family 2 adults and a kid got 3 single beds and all three beds had a wooden board nailed to the base off the bed that stuck out from the mattress, my 2 year old boy scraped his back on it and when I told them what happened got told we make a note nothing we can do now! Absolutely awful place do not stay here if you care about your family
Stayed 2 nights in Aug 2020

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Luton Airport. Excellent value and staff were great.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Stayed 1 night in May 2020

10/10 Excellent

DAVID K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All One Needs

Comfortable, clean, convenient.
Stayed 1 night in Mar 2020

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