3 Oct 2023 by Alexandra
Dear Osman, Thank you for taking time to write us a review!We apologize that our service did not satisfy your expectations. Although we cannot make up for your last experience, I believe the next stay can be a much better one. Furthermore, we would like to thank you for sharing your experience. Kind regards, Alexandra Reception Manager
9 Jan 2020 by Valentina
Dear Guest, Thank you for your review and we are pleased that you had a comfortable and enjoyable stay with us. Your feedback is motivational and drives the team to ensure we continue delivering upon our promises of creating a great hotel. It would be great to have the opportunity of welcoming you back. Best Regards, Valentina
25 Nov 2019 by Thistle Express Luton Team
Dear Guest, Thank you for your kind review and feedback.We are glad you enjoyed your stay with us. We hope to see you again soon. Kind Regards,
24 Sep 2019 by Valentina
Dear Guest, Thank you for your review and we are pleased that you had a comfortable and enjoyable stay with us. Your feedback is motivational and drives the team to ensure we continue delivering upon our promises of creating a great hotel. It would be great to have the opportunity of welcoming you back. Best Regards, Valentina Fratiloiu
1 Aug 2019 by Guest Experience Manager
Good morning. Thank you for your review. We are looking forward to receiving you back anytime. Kind regards, Andrei
12 Jun 2019 by Mathieu
Dear Guest, Thank you for you recent stay and for taking the time to share your experience with us. The hotel was built in the 70's and all of the room were refurbished in 2017. Be reassured that we are looking in installing soft closing system in all bedrooms in order to improve the quality of our customer's sleep. I hope to welcome you back as I am confident that once install you can have an amazing experience
10 May 2019 by Andrei
Good afternoon, Thank you very much for your review. We are glad that you enjoyed your stay with us. Kind regards, Andrei Guest Experience Manager
2 Oct 2019 by Valentina
Dear Guest, Thank you for your review and we are pleased that you had a comfortable and enjoyable stay with us. Your feedback is motivational and drives the team to ensure we continue delivering upon our promises of creating a great hotel. It would be great to have the opportunity of welcoming you back. Best Regards, Valentina Fratiloiu
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Thistle Express London Luton also features multilingual staff, coffee/tea in common area, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Luton hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Thistle Express London Luton offers 152 accommodations with a safe and a hairdryer. 40-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.
Restaurant for Breakfast – This restaurant specialises in British cuisine and only serves breakfast.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
For Sat Nav please enter postcode LU1 2PA.
Thistle Express London Luton offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.