Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Reception
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, Cineworld Luton
    ‪2 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Airport, London (LTN-Luton)
    ‪5 min drive‬

Room options

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(71 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(23 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

Express Single Room

8.2 out of 10
Very good
(58 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard King Room

  • Sleeps 2

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Family Room

  • Sleeps 3

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

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About this property

Thistle Express London Luton

Hotel in Luton
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Our customers tell us they can't get enough of Thistle Express London Luton's central location. During your stay, you're just a quick walk from Luton Mall. Features include free WiFi in public areas, plus breakfast (surcharge) and self parking (surcharge).
  • Free WiFi
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Luton Mall and Cineworld Luton
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 15 per day)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 6.50 per person
  • Uncovered self parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 547 out of 1313 reviews
Rating 8 - Good. 390 out of 1313 reviews
Rating 6 - Okay. 192 out of 1313 reviews
Rating 4 - Poor. 77 out of 1313 reviews
Rating 2 - Terrible. 107 out of 1313 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Abdul, Flower Mound

Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great value, and it is in a oerfect location.
Stayed 8 nights in Oct 2025

8/10 Good

Beniamin gavril

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Andrej

Business traveller
Disliked: Property conditions & facilities, room comfort
Very cold in the room heaters hot working , reguliator broken down.Tv dont have remote control.
Stayed 1 night in Oct 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value. Clean.
Stayed 2 nights in Oct 2025

8/10 Good

Faizan

Stayed 1 night in Oct 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay with very polite and helpful staff.
Stayed 1 night in Oct 2025

2/10 Terrible

Matt

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

ross

Travelled with family
Liked: Cleanliness, staff & service
Clean room, beds comfy enough, lots of late night shouting outside (not hotels fault). Good breakfast and coofee
Stayed 1 night in Oct 2025

6/10 Okay

Sharon

Stayed 1 night in Sep 2025

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good to stay , good access to Conner to different parts of uk, the rooms are clean and the domestic are very helpful, the staff are all right very helpful. Breakfast is ok if you are the hungry type, I prefer the fruit salad and cereal. Parking is awful your driver is allow only 10 minutes to offload your baggage and to help you take them to your room because there is nobody to help you downstairs
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really handy for central Luton
Stayed 1 night in Oct 2025

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

4/10 Poor

Anthony

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Tracy

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - Located at the Heart of Luton City Centre. - The hotel is very close to Luton Point Shopping Centre. Just two mins walk outside the hotel. - Cheap price with inclusive breakfast. Paid 63 pounds for 1 night for 3 people during off peak season. - Clean. Lots of towels to use. - With 24 hours free access to tea and coffee machine next to the reception. - Room windows can be open for fresh air. Cons: - Just some parts of facilities need renovating. - Even though you book for the hotel. You can’t have a free parking in their parking lot. It costs 15 pounds for 24 hours parking. Expensive than other nearby car parks.
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Stayed 1 night in Oct 2025

2/10 Terrible

Joshua

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Room was dirty rude staff verry noisy all night
Stayed 1 night in Oct 2025

10/10 Excellent

Kristian

Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good as usual
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Baldeesh

Stayed 1 night in Oct 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's Luton Town Centre....

The hotel is in Luton Town Centre. It's close to the train station and the bus interchange and next to the shopping mall. The hotel is much nicer inside than it looks from the outside. The area is quite grim, rough sleepers, drug users and almost no police presence. This is Luton and I know it well, I never felt threatened but I could understand some would. Luton Council have made many improvements recently. The staff are very nice and doing a great job. The room was actually pretty good. Breakfast was decent quality, the 24hr coffee machine in reception is a nice touch. On the negative side only one lift was working, the staircase and some of the communal carpets need cleaning. I am happy with the stay and if I had to return to Luton I would stay here again.
Stayed 4 nights in Oct 2025