Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Single Beds
Exterior
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Place, Kenilworth Road Stadium
    ‪14 min walk‬
  • Airport, London (LTN-Luton)
    ‪5 min drive‬

Room options

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(65 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(22 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

Express Single Room

8.0 out of 10
Very good
(52 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard King Room

  • Sleeps 2

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Family Room

  • Sleeps 3

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Similar properties

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Our customers tell us they can't get enough of Thistle Express London Luton's central location. During your stay, you're just a quick walk from Luton Mall. Features include free WiFi in public areas, plus breakfast (surcharge) and self parking (surcharge).
  • Free WiFi
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the central location and the breakfast
  • Steps from Luton Mall and Cineworld Luton
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 6.50 per person
  • Uncovered self parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Reviews

Thistle Express London Luton Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 504 out of 1246 reviews
Rating 8 - Good. 371 out of 1246 reviews
Rating 6 - Okay. 191 out of 1246 reviews
Rating 4 - Poor. 73 out of 1246 reviews
Rating 2 - Terrible. 107 out of 1246 reviews

Reviews

6/10 Okay

Lorna

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff. Great hotel.

Wondwrful staff. I arrived at night very tired. Staff made me instantly welcome, still smiling and polite despite the hour. Explained everything about breaksfast, free coffee etc. Room very comfortable and slept well. Breakfast: there was plenty as well as many staff to ensure fully stocked and dirty plates removed. Checkout was quick and again done with a smile. The price for this hotel in the town centre was cheaper than those nearer the airport but still close by. And breakfast was included whereas most of the others charge extra, making the value even better. I was not expecting much out of the hotel based on the price and was very pleasantly surprised. Quality was very good, but the key point has to be the staff. They are a credit to the hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Dreadful hotel, very dirty, smelly, shower not working properly.
Stayed 3 nights in Jun 2025

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel near the train station

Difficult to find the entrance using google maps on foot from the Train Station. Close to all amenities, busy hotel but fit for purpose in a short stay.
Stayed 1 night in Jul 2025

6/10 Okay

Mina

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Shuier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for a quick stop
Stayed 1 night in Jul 2025

8/10 Good

Charmaine

Stayed 1 night in Jul 2025

8/10 Good

Md Karimul

Liked: Cleanliness
Disliked: Staff & service
Everything was good so far.toilet seat wasn't fix properly. The receptionist wasn't helpful 😕. All other were good.
Stayed 1 night in Jul 2025

6/10 Okay

Sangeeta

Bathroom was alright , little tight
Stayed 1 night in Jul 2025

2/10 Terrible

Mona

Business traveller
Disliked: Cleanliness, property conditions & facilities
Water cold
Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service
Great Stay – Clean, Convenient, and Affordable The hotel was very clean and perfectly located—close to the airport. The staff were incredibly friendly and helpful. Excellent value for the price. Other guests very noisy all night.
Stayed 1 night in Jul 2025

10/10 Excellent

Chisom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay but the only thing was that no ac
Stayed 1 night in Jul 2025

10/10 Excellent

Kyle

Stayed 2 nights in Jul 2025

4/10 Poor

Lewis

Disliked: Cleanliness, property conditions & facilities
Hotel was generally not very clean, paint peeling off of walls in the room, there was some sort of liquid spilled down the wall, several items of rubbish on the floor, elevators disgusting etc. Good if on a budget and only need a bed for a night but any more than that and wouldn’t recommend. Was going to return as in the office again for a week in September but likely won’t be now. Breakfast was quite disgusting.
Stayed 2 nights in Jul 2025

6/10 Okay

Soyeb

Business traveller
Disliked: Cleanliness, staff & service

Satisfactory

Overall stay was satisfactory only downside you have to keep asking for refill at breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Beata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

charlene

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice hotel for a reasonably priced short express stay when needed . Nothing fancy but convenient and staff are friendly and helpful. They have parking which is convenient but its quite small . We were lucky to grab a spot.
Stayed 1 night in Jul 2025

6/10 Okay

Tefo

Liked: Staff & service
Try to live kettle and cup so that we can make our self a cup of tea.
Stayed 1 night in Jul 2025

8/10 Good

Remigiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent every time.

Excellent staff very welcoming and excellent value for money.
Stayed 1 night in Jul 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quietness. I liked the breakfast food.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort

Average stay

Just an average room. It was quite comfortable and suited for one night passing by. The bathroom is a bit outdated and the area surrounding is a bit ‘dodgy’ is how I would put it. Breakfast was nice enough.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Zulqifar

Stayed 1 night in Jul 2025