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Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Reception
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, blackout curtains
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Place, Kenilworth Road Stadium
    ‪14 min walk‬
  • Airport, London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(66 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(23 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Express Single Room

Express Single Room

Express Single Room

8.2 out of 10
Very good
(56 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Family Room

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

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  • Breakfast available
4.3 out of 5, Excellent, 302 reviews
The price is €72
includes taxes & fees
10 Jan - 11 Jan 2026
Spark by Hilton Luton

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Our customers tell us they can't get enough of Thistle Express London Luton's central location. During your stay, you're just a quick walk from Luton Mall. Features include free WiFi in public areas, plus breakfast (surcharge) and self parking (surcharge).
  • Free WiFi
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the breakfast and the clean accommodations
  • Steps from Luton Mall and Cineworld Luton
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 6.50 per person
  • Uncovered self parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 530 out of 1290 reviews
Rating 8 - Good. 385 out of 1290 reviews
Rating 6 - Okay. 194 out of 1290 reviews
Rating 4 - Poor. 73 out of 1290 reviews
Rating 2 - Terrible. 108 out of 1290 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Shuaibu Sule

Stayed 1 night in Sep 2025

4/10 Poor

adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

For a thistle owned hotel this was shockingly bad

Pros : cheap and only a few mins walk from train station although I would not recommend doing so at night. Cons : Most uncomfortable bed I have slept on in years it felt like a slab of concrete with a sheet over it, only had one very thin pillow went to reception to ask for another was told no, explained I have a back issue and needed the support told no even firmer and rudely Shower pressure on 9th floor was appalling water literally dribbled out. Buffet breakfast looked like a roulette wheel of options to get salmonella.
Stayed 1 night in Sep 2025

8/10 Good

josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, free wifi and free breakfast. Very basic but good for one night if going to the airport
Stayed 1 night in Sep 2025

8/10 Good

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok for
Stayed 1 night in Sep 2025

2/10 Terrible

Sheila

Stayed 1 night in Sep 2025

8/10 Good

Bridget, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed for Luton station. Very limited number of restaurants close by - but room itself v comfortable
Stayed 1 night in Sep 2025

6/10 Okay

Victoria

Business traveller
Disliked: Cleanliness, staff & service

Not great

Parking difficult, room not the cleanest, a lot of strange smells, both lifts not working temporarily
Stayed 4 nights in Aug 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, room comfort
Breakfast was as ok, staff were polite and helpful, WIFI was non existent,
Stayed 2 nights in Sep 2025

6/10 Okay

Karla

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good location but choose room carefully

Great location right outside the mall and 5 minute walk to Luton Station and the bus depot. Check-in was very straightforward. Nice touch was the complimentary free hot drinks machine in the lobby. Parking was £10 for 24 hours and I could go in and out but is on a 1st come, 1st serve basis.. Got offer to upgrade to executive king but the bed was the size of a regular double bed but glad I upgraded... Classic room has really small single bed and the double room had what seemed smaller than a small double. Breakfast was included and had a good selection of food.
Stayed 1 night in Sep 2025

2/10 Terrible

Charmaine

Room stinks !!!
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Noisy, smelly, dirty hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

moses

Travelled with family
Liked: Cleanliness, amenities
I like the fact that it is right at the shopping mall.everything is right there…what i didnt like was the customer service
Stayed 7 nights in Aug 2025

2/10 Terrible

Jolayemi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged £200 for parking of 15mins.
Stayed 1 night in Aug 2025

8/10 Good

Carly

Business traveller
Liked: Staff & service, room comfort

Cheap and cheerful

It’s a fine hotel for the price. The area isn’t great and the cleanliness in communal areas is sometimes lower than you would like/expect. The rooms are simple and clean and I would definitely stay again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Amber

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Glen

Stayed 2 nights in Aug 2025

2/10 Terrible

Colin, Lincoln

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment. Draw your own conclusion
Stayed 1 night in Jun 2025

8/10 Good

Tamer, Sibiu

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are oky. Its always best choice for a night stop
Stayed 1 night in Aug 2025

8/10 Good

Aiden

Stayed 1 night in Aug 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price, excellent breakfast. Would definitely stay again if in the area
Stayed 1 night in Aug 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Amenities
We stay here when travelling to see The Hatters play. Very clean, great staff. Comfortable rooms and decent breakfast.
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute dump. Reeked of ganja and fried chicken. The area felt more like a war zone of 3rd world imports. Unsafe, unclean, and nothing like a hotel. To be fair, it was technically a hotel, but closer to a live action set off Banged Up Abroad. I checked out within the hour and never went back. Do you want me to push it more toward darkly funny, or keep it straight savage?
Stayed 3 nights in Aug 2025

10/10 Excellent

Hok Him

Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As usual, excellent

The usual high standard of customer service I’ve come to expect from this hotel. Staff are friendly and professional. Rooms are spotless. The breakfast of hot and well stocked. The hot drinks machines offer a good range. Always a great stay.
Stayed 3 nights in Aug 2025

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