12 Nov 2021 by General Manager
Marc, thank you for choosing our hotel and reviewing our hotel. We strive to provide each guest with refreshing accommodations; therefore, we are sorry for what you experienced. Please know our front desk is always available to make your stay as comfortable as possible. We have also taken note of your concerns with regard to the condition of our room and the breakfast we serve. On a positive note, we are glad you could recognize the efforts of Maria from our front desk department. We will enjoy passing your comments to her. We appreciate all your feedback and hope you will change your mind and give us a future opportunity to provide you with the flawless stay you deserve. Markos A Rivas, General Manager
Holiday Inn Miami - International Airport, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2540 square feet (236 square metres) and includes conference space. Tour or ticket assistance, vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Miami - International Airport, an IHG Hotel. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Parking is available for a fee. This Miami Springs hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Holiday Inn Miami - International Airport, an IHG Hotel offers 218 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
El Mirador Restaurant – This restaurant specialises in Fusion cuisine and serves breakfast and dinner.
Vista Lounge – This bar specialises in Fusion cuisine and only serves dinner.
Room service is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.