Hilton Orlando Buena Vista Palace - Disney Springs® Area - Reviews, Photos & Rates

See all properties

Choose dates to view prices

Where to?

Dates

May 2025

June 2025

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Presidential Suite, 1 Bedroom | Living area

Breakfast, dinner, brunch served; American cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Parking available
Air conditioning

Explore the area

1900 East Buena Vista Drive, Lake Buena Vista, FL, 32830

Disney Springs™
‪10 min walk‬
Disney's Typhoon Lagoon Water Park
‪6 min drive‬
Epcot®
‪12 min drive‬
Orlando, FL (MCO-Orlando Intl.)
‪25 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)

37 sq m
Sleeps 4
2 Queen Beds

Suite, 2 Bedrooms

Sleeps 4
2 King Beds

Family Suite, 2 Bedrooms

Sleeps 8
3 Queen Beds

Family Suite, 1 Bedroom

Sleeps 6
2 Queen Beds

Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Resort view
74 sq m
Sleeps 4
1 King Bed

Penthouse, 1 Bedroom, Pool View

Sleeps 2
1 King Bed

Suite, 1 Bedroom, Pool View (Island)

74 sq m
Sleeps 6
2 Queen Beds

Suite, 1 Bedroom

74 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

74 sq m
Sleeps 6
2 Queen Beds

Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

Sleeps 8
1 King Bed

Room, 1 King Bed (Pink Ribbon Retreat)

Sleeps 3
1 King Bed

Suite, 1 Bedroom (1 KING BED AND PARLOR)

74 sq m
Sleeps 4
1 King Bed

Room, 2 Queen Beds (Roll-in Shower)

37 sq m
Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

74 sq m
Sleeps 4
1 King Bed

Suite, 1 Single Bed, Tower (Parlor)

74 sq m
Sleeps 2
1 Twin Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

37 sq m
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Tower

74 sq m
Sleeps 6
2 Queen Beds

Suite, 1 Bedroom, Non Smoking

74 sq m
Sleeps 6
2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Resort view
37 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds (Fireworks View)

City view
37 sq m
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom

74 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds (Disney Springs View)

City view
37 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)

Resort view
37 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Resort View

Resort view
37 sq m
Sleeps 4
2 Queen Beds

Deluxe Suite, 2 Bedrooms, Tower

153 sq m
Sleeps 6
2 Queen Beds

Suite, 1 Bedroom

74 sq m
Sleeps 4
1 King Bed

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

74 sq m
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

74 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed (Fireworks View)

City view
37 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed (Disney Springs View)

City view
37 sq m
Sleeps 3
1 King Bed

Suite, 1 King Bed (Island)

74 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Resort view
37 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

Resort view
37 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Resort View

Resort view
37 sq m
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Pool View

37 sq m
Sleeps 4
2 Queen Beds

Presidential Suite, 1 Bedroom

167 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

37 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)

37 sq m
Sleeps 3
1 King Bed

Similar properties

Pool
Hot tub
Pet-friendly
Kids pool

for 1 room

includes taxes & fees

20 May - 21 May

About this property

Hilton Orlando Buena Vista Palace - Disney Springs® Area

Art Deco resort with 2 outdoor swimming pools connected to a shopping center in Lake Buena Vista

Along with 2 outdoor pools, this resort has a restaurant and 2 bars/lounges. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.

Hilton Orlando Buena Vista Palace - Disney Springs® Area offers 1011 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lake Buena Vista resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river and a fitness center.

Our customers tell us they can't get enough of Hilton Orlando Buena Vista Palace - Disney Springs® Area's great location. During your stay, you'll be connected to a shopping center, and within walking distance of Disney Springs™. You'll find features like 2 outdoor pools, 2 bars, and a restaurant.

Enjoy a bite to eat at LetterPress, a buffet restaurant that serves American cuisine
To-go breakfast served daily for a fee
WiFi for a fee
Valet parking and self parking available for a fee
Splash around at the lazy river or swim in the 2 outdoor pools
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Guests have great things to say about the location and the helpful staff
10 minutes by foot from Disney Springs™ and a 3-minute drive from Splitsville Luxury Lanes & Dinner Lounge
Dogs welcome for a fee

Hilton Orlando Buena Vista Palace - Disney Springs® Area offers its guests 2 outdoor swimming pools, a lazy river, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have WiFi for a fee.

A business center, 70 meeting rooms, and coworking spaces are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Orlando Buena Vista Palace - Disney Springs® Area. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Lake Buena Vista resort.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

LetterPress - This buffet restaurant specializes in American cuisine and serves breakfast, brunch, and dinner.

SHADES - This poolside family restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

CITRUS 28 - This café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

SUNNIES - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Filipino, French, German, Hindi, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)

Parking and transport

Parking on site (USD 35 per day; includes in/out privileges)
Valet parking on site (USD 45 per night)
Onsite parking includes off-street options

Food and drink

Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 per person
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

CITRUS 28
LetterPress
SHADES
SUNNIES

Things to do

2 outdoor pools
Billiards/pool table
Children's pool
Games
Gym
Heated pool
Lazy river

Family friendly

2 outdoor pools
Children's games
Children's pool
Free cot
In-room refrigerator
Laundry facilities
Lazy river
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance

Business services

70 meeting rooms
Business centre
Conference centre
Coworking space

Outdoors

Garden
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Ceiling hoist
Handrails in stairways (79 centimetre high)
Lift (104 centimetre wide door)
Stair-free path to entrance
Thin carpet in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk (104 centimetre high)

Room amenities

Bedroom

Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

50-inch LCD TV with premium cable channels
Pay films

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
Only dogs are allowed
Maximum 2 (weight limit: 40 lbs per pet)
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 15.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 43.88 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness center access
Housekeeping
In-room coffee
In-room safe
Pool access
Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately USD 10 to 30 per person
Fee for in-room wireless internet: USD 0.00 per day (rates may vary)
Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
Self parking fee: USD 35 per day (in/out privileges)
Valet parking fee: USD 45 per night
Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are exempt from fees
Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 7:00 AM to 11:00 PM.
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Buena Vista Hotel

Buena Vista Hotel Palace

Hilton Orlando Buena Vista Palace Disney Springs Area Hotel

Buena Vista Palace Hotel

Hotel Buena Vista

Hotel Buena Vista Palace

Palace Buena Vista

Palace Buena Vista Hotel

Buena Vista Palace Hotel Lake Buena Vista

Buena Vista Palace Lake Buena Vista

Buena Vista Palace Resort Lake Buena Vista

Hilton Orlando Palace Disney Springs Area Hotel

Hilton Orlando Palace Disney Springs Area

Hilton Orlando Buena Vista Palace Disney Springs Area

Hilton Orlando Buena Vista Palace Disney Springs® Area

Hilton Orlando Buena Vista Palace - Disney Springs® Area Resort

Hilton Orlando Buena Vista Palace - Disney Springs® Area Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Ivette

Travelled with family, Business traveller

4 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff and loved being so close to Disney Springs and lots of dining options. Sadly the weather did not allow for much use of the facilities but the pool area and bars were very inviting. Will definitely be back!

Stayed 2 nights in Jan 2025

10/10 Excellent

Larry

3 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Travelled with family

3 Feb 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Property was nice, but the rooms feel a bit dated for $300 a night. Hilton staff will also pester you by the pool to do a timeshare presentation, got bothered by it 3 different times while trying to relax by pool. Very annoying. Also alerted front desk to light not working in bathroom and it wasn’t fixed so had to shower in dark last day.

Stayed 1 night in Feb 2025

4/10 Poor

Tracy

Travelled with family

3 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice people, bad hotel designn

Hotel design was bad. The noise at night from the bar carried throughout much of the hotel. Not great for sleeping when the bar was active. Had to walk up hill from parking to the hotel. People were great but the layout was bad.

Stayed 7 nights in Oct 2024

8/10 Good

Chris

31 Jan 2025

Liked: Cleanliness, property conditions & facilities

Couldnt figure out why we keot getting charges during the night. Still not sure if they were removed

Stayed 2 nights in Jan 2025

10/10 Excellent

Joe

31 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Had some mechanical problems with the room. Bathroom faucet, no power to the bedside clock, and flickering lightbulb.

Stayed 1 night in Jan 2025

10/10 Excellent

Larry

Business traveller

31 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff. Great property

Stayed 1 night in Jan 2025

2/10 Terrible

Ramona

Travelled with family

29 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service Loud noise & dirty

It was the worst experience at a Hilton. Check in at 10p Took a long time, then the room was dirty, stuff spilled all over walls that cooled like coffee or coke. Hair in the bathroom on floor and back of door Then 6am the room next door a bunch of guys started screaming yelling swearing, fighting swearing non stop, woke up my 2 young kids. It continues for an hour. Called front desk, not sure if they did anything. Then 10am a Hilton mechanic came with a utility cart and was drilling in room next for the loud metal on metal screeching vibrating the walls. It was HORRIBLE experience not relaxing and NOT on brand for Hilton. It was disappointing for a room that was +300 dollars and was more of a motel 6 experience

Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen

Travelled with family

28 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Nicole, Saugerties

28 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2025

8/10 Good

Dominic

Travelled with family and small children

27 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very friendly. Loved that it was walking distance to Disney Springs! Room was clean and just the right amount of space for our family without feeling too cramped.

Stayed 2 nights in Jan 2025

2/10 Terrible

Marbery

27 Jan 2025

Disliked: Amenities

El personal de lobby pesimo y el cuánto muy mal en condisiones pague tanto dinero por mal cuarto mal servicios no lo recomiendo para nada

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dining options unclear

Our experience was great overall. The hotel has a lot to offer for families. When we arrived Friday afternoon , we were hoping to eat outdoors. The outdoor pool bar was closed due to cooler temperatures. My husband only had about an hour before needing to leave for a work event. The restaurants inside the hotel did not open until after 5. Staff in the lower lever cafe did not know that we could order food at the bar on the main floor near check in. Unfortunately by the time we could put where he could order a meal, it was too late and he had to leave for his work event. Other than this we had a great experience.

Stayed 2 nights in Jan 2025

8/10 Good

Monica

Travelled with group

27 Jan 2025

Liked: Cleanliness, property conditions & facilities, room comfort

The valet took forever, no one was especially nice.

Stayed 2 nights in Jan 2025

10/10 Excellent

Ramon, Miami

26 Jan 2025

Stayed 1 night in Jan 2025

8/10 Good

Kristen

Travelled with partner

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was very clean and within a few minutes walking distance to Disney Springs. Essy check-in. Nice amenities if you're there for a longer stay. Our room had a separate elevator for it and maybe 5 other rooms which was nice because we didn't have to ever wait for an elevator, but the room itself had a few problems. The hot water for the shower would last a few minutes, then go cold, then go hot again. There was a banging sound inside the wall between the bedroom and bathroom. It wasn't constant but it did wake us up several times at night. There was no light at the entry of the room... the only lights are in the bathroom and bedroom, no light in the area by the closet and door but there were light switches. There was large a window in the bathroom that had a privacy shade but didn't cover the sides of the window completely, which looked out over a courtyard. Lastly, the hallway to our room was FREEZING and the large gap under the door let cold air in, making the bathroom and entryway very cold, so we had to stuff an extra blanket into the gap since the layout of the room didn't allow heat from the A/C to get to the bathroom area. All in all a very strange layout. I would recommend asking for a different room if you're assigned 485. If we were there for an extended time we would have requested a different room but as we were only there 2 nights it wasn't worth the hassle.

Stayed 2 nights in Jan 2025

10/10 Excellent

Karin

Travelled with family

25 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay and location was ideal. All the perks without price of Disney resort.

Stayed 2 nights in Jan 2025

6/10 Okay

Susan

24 Jan 2025

Stayed 7 nights in Jan 2025

10/10 Excellent

Janice J

Travelled with family

22 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Walking distance to Disney Springs. I would definitely stay again!!

Stayed 2 nights in Dec 2024

6/10 Okay

Pilar

Travelled with family, Travelled with group

22 Jan 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I have stayed at this hotel before and in the past really enjoyed my stay. This time however it is clear that the hotel needs alot of updating and requires more staff that can properly clean the rooms and service the front desk. I called about 10 times before I was able to reach a live person at the front desk. Stained towels and blankets were common during our stay. We were given a room that the corridor is open like a balcony and is over the bar/lounge area. It was super noisy every single night until about 12 am. I mean extremely loud, you can hear the noise over the television.I will not be returning to this hotel when I visit the orlando area again.

Stayed 4 nights in Jan 2025

10/10 Excellent

Laura Kathleen

22 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2025

6/10 Okay

Jonathan

Business traveller

22 Jan 2025

Liked: Staff & service

Decent

Outdated. Not well cleaned

Stayed 1 night in Jan 2025

6/10 Okay

susanne

22 Jan 2025

Stayed 3 nights in Jan 2025

4/10 Poor

Ronald

21 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good experience

It was a not so good experience. The room looked nice upon entering. We dropped our luggage and walked to Disney springs for shopping and dining. Upon return we expected to shower and rest for our first day in the parks. However, we then noticed the shower had water in it and would not drain. Als, the one and only charging port did not work. We called the front desk. Long story short it took until almost 1am to clear the drain. Even knowing the shower wasn't clean as a housekeeper would have noticed a clogged drain if they actually cleaned it, we showered and tried to sleep. The noise from the neighboring room made it difficult. Upon leaving the next morning I expressed my disappointment. Their response was to try to sell me a timeshare offer. Its been a week and I've yet to receive an apology.

Stayed 1 night in Jan 2025