2/10 Terrible
Janet A.
18 Jun 2025
Vacation home nightmare
This property represents a serious failure of the standards advertised on the Vrbo platform.I feel strongly compelled to warn potential renters to avoid this listing. Have call logs, photos, recordings, all time stamped. • Arrival: May 24 at 4:30 PM• Scheduled Departure: June 7• Actual Departure: May 27• Reason for Early Departure: Uninhabitable conditions, owner unresponsive, ineffective VRBO assistance.The home was in deplorable condition and posed several safety and hygiene hazards:• Indoor temperature: 88F on arrival; never dropped below 78F• Pool and hot tub: Inoperable, with no prior notice• Kayaks: Unsafe and unusable, full of water• Cleanliness: Floors, bedding, and furniture filthy; severe urine stains on mattresses; blood-stained cushions• Overwhelming odor of feces from a closet - Missing mattress on top bunk• • Insect infestation: Roaches in in kitchen and living room • Poor air quality: Thick dust on ceiling fans and air ducts• Food safety risk: Refrigerator couldn’t keep food cold• Hazards: Table saw with exposed blade and bottles of muriatic acid near the pool – concerns of mold exposure.• Nonfunctional appliances: Dryer was inoperable• Overflowing trash and crumbs in cabinetsTo make matters worse, the owner posted a retaliatory review filled with lies, claiming we were asked to leave due to house rule violations—an accusation both false and offensive.This experience calls into question Vrbo’s “Book with Confidence” guarantee and whether they
Janet A.
Stayed 14 nights in May 2025