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Alton House Hotel

3.0 star property

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Photo gallery for Alton House Hotel

Interior
Reception
Desk, soundproofing, iron/ironing board, free WiFi
Garden
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Normandy Street, Alton, England, GU34 1DW
  • Place, Church of St Lawrence
    ‪6 min walk‬
  • Place, Anstey Park
    ‪9 min walk‬
  • Place, Blacknest Golf Club Limited
    ‪18 min walk‬
  • Airport, Southampton (SOU)
    ‪41 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Feature room

Feature room

Feature room

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Double Room

  • Sleeps 2

Feature Room

  • Sleeps 4

Single Room

  • Sleeps 1

Superior Room with Double Bed

  • Sleeps 2

Twin Room, 2 Twin Beds

  • Sleeps 2

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

8.4 out of 10
Very good
(24 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Alton House Hotel

Hotel with a restaurant, near Jane Austen's House Museum
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Alton House Hotel offers 43 accommodations with irons/ironing boards and complimentary toiletries. LCD televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Alton House Hotel. During your stay, you're just a quick walk from Curtis Museum. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Just a 4-minute drive from Jane Austen's House Museum and 11 minutes from Alice Holt Forest
  • Dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1572 square feet (146 square meters) and includes conference space. The business-friendly Alton House Hotel also features a terrace, a garden, and a picnic area.

This 3-star Alton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM.
Squires Cafe Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Squires Cafe Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,572 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Alton House
Alton House Hotel
Alton House Hotel Hotel
Alton House Hotel Alton
Alton House Hotel Hotel Alton

Alton House Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 203 out of 574 reviews
Rating 8 - Good. 220 out of 574 reviews
Rating 6 - Okay. 96 out of 574 reviews
Rating 4 - Poor. 39 out of 574 reviews
Rating 2 - Terrible. 16 out of 574 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Folashade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location# Fab and Comfy room
Stayed 1 night in Sep 2025

6/10 Okay

Barrie

Liked: Cleanliness, staff & service, amenities
The staff 100%. Breakfast and other meals good. I stayed in Room 23 and found it to be clean and well presented, the exception being the venetian blinds, which didn't seem to have reveived attention for some time. There was a problem with the shower mixer, which, as I was only staying for two nights, I only reported on my departure. Room 23 is immediately adjacent to a first floor public terrace; this didn't bother me as it was closed for access and the weather was inclement, but it would be problematic when an event was taking place in good weather. Fairly happy overall, and I would return if I revisit Alton.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be WARNED

Absolute worse hotel I have ever been too. Myself and 9 other guest including the grooms experienced cold showers the morning of the wedding. We therefore had no option but to proceed with showering in these circumstances as we would have been late for the wedding if not. Hotel manager was very unapologetic and compassionate to what we had experienced. To some degree mentioned what we had experienced was fine and the norm. To all potential customers I strongly warn against this hotel to avoid a similar experience
Stayed 1 night in Sep 2025

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very handy for Goodwood Revival. Good value, friendly staff, great breakfast, large room with good facilities. Would happily stay again.
Stayed 4 nights in Sep 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay in a nice town.

We booked for its proximity to the Mid Hants railway station which is just around the corner . It was very convenient for the old high street and we will definetly visit again . A nice corner room gave us good light .We cannot comment on the restaurant as it does Sunday lunches not evening meals that day. Overall NO downsides on our single nights stay with convenient parking arrangements.
Stayed 1 night in Aug 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very comfy room All staff very friendly and helpful
Stayed 1 night in Sep 2025

6/10 Okay

victoria

Business traveller
One velux window couldnt see through for dirt. Noisy pump all night. Restaurant very disappointing. Slow, undercooked starter, overcooked chips. Waitress in restaurant very polite and hard working
Stayed 1 night in Sep 2025

6/10 Okay

Rafal

Liked: Cleanliness, staff & service
Mattress was too soft/old. Gave me back pain.
Stayed 3 nights in Sep 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on Alton High Street within easy walk of local restaurants, shops and supermarkets. Modest accomodation at a reasonable price. Rooms are on the small side and very poorly soundproofed. Staff are friendly and helpful, parking is plentiful and free. Slightly sprawling layout so room 31 at the furthest point from reception had possibly the slowest WIFI I’ve ever encountered at any hotel. So slow I couldn’t even load Speedtest and even Google took almost a minute to appear. I gave up trying to read my emails or even logging into my emails. Non functional security lock on the door, no tissues, excellent in-room tea and biscuits, top marks for firm and soft bed options in the twin room (I of course chose both).
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel conveniently located to town with good choice of restaurants and bars. Staff friendly and helpful, would stay again if in area.
Stayed 1 night in Sep 2025

2/10 Terrible

nilesh

Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent value hotel.

Young lady at reception was extremely helpful and cheery. Checked us in, then became the bar maid for our drinks, and happily gave us fresh milk and extra tea bags for our room, which was very comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Lovely stay with a little glitch

This is a quaint establishment located perfectly to public transportation and is an easy stroll to all of the nearby shops, groceries and pubs. The English breakfast was lovely and every single person on staff was friendly and engaging. My room faced the front of the hotel and offered a nice breeze. It was actually also very quiet for sleep. If my room were clean my rating would be all 5s. Spider webs, dust, other people’s hair all over the bathroom and the shower curtain needed a scrub or a toss.
Stayed 2 nights in Aug 2025

10/10 Excellent

Catriona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just around the corner from the train station and a short walk up to the high street for many dining options. We were able to keep our bicycles safely in a room in the property.
Stayed 1 night in Aug 2025

8/10 Good

Ritchie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Had a lovely stay at Alton house hotel, arrived early to find out room was ready for us to drop off the bags, freshen up and get to our planned wedding. Reception staff were very friendly and helpful.
Stayed 1 night in Aug 2025

2/10 Terrible

graham

Disliked: Amenities
My room was like a cell, carpet was horrendous, bathroom absolutely stank, blind had holes in it, such a cold feeling and uninviting room I can’t believe I actually paid money for it!
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Alton and very convenient for the town centre. Lovely staff, clean and quiet room, very comfortable!
Stayed 1 night in Aug 2025

8/10 Good

Phoebe-Hannah

Business traveller
Liked: Cleanliness, staff & service
Beautiful room and extremely clean bedroom/bathroom even given the age of the place. Downsides were not everything was available as advertised and therefore could’ve saved money not upgrading the room. No coffee machine. Staff were extremely lovely and welcoming. Entire venue was very clean although some spaces very outdated and not matching.
Stayed 1 night in Aug 2025

6/10 Okay

Teresa

Liked: Staff & service
As disabled person put on second floor with two flights of stairs and no lift. However the lovely receptionist was able to.move me to a more suitable room for which I was grateful. Toilet doe not flush. Guests noisy above and to side until past midnight when I had to ask reception to intervene, which they did nicely. Pillows are scompy. By 8am most components of cooked brea6had run out. No pastries. Overall a disappointing stay that I had looked forward to
Stayed 1 night in Aug 2025

2/10 Terrible

Jake

Stayed 1 night in Aug 2025

10/10 Excellent

Ian, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice kind of quaint older style hotel with a large guest relaxing lounge on the first floor BUT lots of steps up and down depending on your room location. Older potential guests should discuss this with the hotel before booking. Initially booked in a room with a couple of foul-mouthed noisy lads next door and door open. Made an early decision to ask for relocation which was arranged and ended up with a quiet room as we had lots of ground to cover the next day. Breakfast was good and all staff friendly and helpful. Parking more than adequate. Ended up an excellent stay.
Stayed 1 night in Aug 2025

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
We have stayed here before and it is convenient for the area. Sadly they lack the amenities- no microwave, fridge, or safe. All the beds are twins and not overly comfortable. They were cleaning the gutters while we were there and the machine was loud and started early in morning making it impossible to sleep. The staff was wonderful and the rooms were clean. They also held our bags for two days while we were somewhere else until we came back.
Stayed 1 night in Jul 2025

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