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Alton House Hotel

3.0 star property

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Photo gallery for Alton House Hotel

Interior
Reception
Desk, soundproofing, iron/ironing board, free WiFi
Breakfast, lunch and dinner served
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Normandy Street, Alton, England, GU34 1DW
  • Place, Church of St Lawrence
    ‪6 min walk‬
  • Place, Anstey Park
    ‪9 min walk‬
  • Place, Blacknest Golf Club Limited
    ‪18 min walk‬
  • Airport, Southampton (SOU)
    ‪41 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Feature room

Feature room

Feature room

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Double Room

  • Sleeps 2

Feature Room

  • Sleeps 4

Single Room

  • Sleeps 1

Superior Room with Double Bed

  • Sleeps 2

Twin Room, 2 Twin Beds

  • Sleeps 2

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

8.4 out of 10
Very good
(25 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Alton House Hotel

Hotel with a restaurant, near Jane Austen's House Museum
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Alton House Hotel offers 43 accommodations with irons/ironing boards and complimentary toiletries. LCD televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Alton House Hotel. During your stay, you're just a quick walk from Curtis Museum. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Just a 4-minute drive from Jane Austen's House Museum and 11 minutes from Alice Holt Forest
  • Dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1572 square feet (146 square meters) and includes conference space. The business-friendly Alton House Hotel also features a terrace, a garden, and a picnic area.

This 3-star Alton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM.
Squires Cafe Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Squires Cafe Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,572 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Alton House
Alton House Hotel
Alton House Hotel Hotel
Alton House Hotel Alton
Alton House Hotel Hotel Alton

Alton House Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 210 out of 586 reviews
Rating 8 - Good. 224 out of 586 reviews
Rating 6 - Okay. 97 out of 586 reviews
Rating 4 - Poor. 39 out of 586 reviews
Rating 2 - Terrible. 16 out of 586 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming on arrival. Hotel is well maintained and has lovely decor. Good service in dining room, bedroom clean and comfortable
Stayed 1 night in Oct 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Therre was a very limited continental breakfast that was not replenished very well. Coffee was getting low and cold in thermos containers and was not replenished despite telling the staff so.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Room was good, staff helpful, dinner was nice. All ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Amenities
Excellent value for money and very friendly, helpful staff. Bathroom and shower a bit tired but all in all would highly recommend
Stayed 1 night in Oct 2025

8/10 Good

Chikaodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean but I was expecting atleast a bottle of water in the room Food was nice Staff was nice
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay at a very good price

Weekend stay at a very good price, however rooms could do with an update especially threadbare carpets in places. Staff really nice and helpful Free car parking Nice bar What more could you want.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen, Chelmsford

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints about our stay at all.
Stayed 1 night in Oct 2025

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is on site.Short walk to the town centre
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Stayed 2 nights in Oct 2025

6/10 Okay

Pauline

Liked: Cleanliness
Disliked: Amenities
Restaurant staff were lovely— so were reception staff. The parking was convenient and free. However, it was a long walk to my room, up three flights of stairs, with a heavy bag, and I am elderly. There was no lift. The room (in the attic) was cold and the warm air radiator set the alarm off when turned on! So, I had to turn it off. It was very cold.
Stayed 1 night in Sep 2025

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely clean and very big with a nice airy feel in a tranquil location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dr Raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was amazed by the service of a gentleman called Dave. I drove from London to attend a wedding and was going to spent 2 nights at this hotel. I got delayed by roadworks on A406 and M3. I called to ask whether my son could access my room. He had driven in 3 hours earlier with my sister. Dave kindly obliged and I really appreciated that. In addition he was very gracious and kind whe we finally arrived after midnight. The hotel was more than satisfactory for what we required. Parking was adequate. There was a good English breakfast in the morning and I was delighted to discover a rail station a short walk away.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda, Sutton Coldfield

Stayed 1 night in Sep 2025

8/10 Good

Jem

Stayed 1 night in Jul 2025

8/10 Good

Deborah S

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2025

10/10 Excellent

Pam

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay again staff always polite and helpful had 2 dogs with us this time plenty of room for them to spread out n their blankets room clean nice to have a small table and chairs great breakfast and good choice thank you Alton house see you again
Stayed 1 night in Sep 2025

4/10 Poor

Jason

Business traveller
Disliked: Property conditions & facilities, room comfort
This hotel is tired. The rooms are in desperate need of a refurb, from iron burn marks on the carpet to old mattresses. The breakfast was ok and staff are really nice, but that doesn’t make up for the facts that the rooms are poor.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Folashade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location# Fab and Comfy room
Stayed 1 night in Sep 2025

6/10 Okay

Barrie

Liked: Cleanliness, staff & service, amenities
The staff 100%. Breakfast and other meals good. I stayed in Room 23 and found it to be clean and well presented, the exception being the venetian blinds, which didn't seem to have reveived attention for some time. There was a problem with the shower mixer, which, as I was only staying for two nights, I only reported on my departure. Room 23 is immediately adjacent to a first floor public terrace; this didn't bother me as it was closed for access and the weather was inclement, but it would be problematic when an event was taking place in good weather. Fairly happy overall, and I would return if I revisit Alton.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be WARNED

Absolute worse hotel I have ever been too. Myself and 9 other guest including the grooms experienced cold showers the morning of the wedding. We therefore had no option but to proceed with showering in these circumstances as we would have been late for the wedding if not. Hotel manager was very unapologetic and compassionate to what we had experienced. To some degree mentioned what we had experienced was fine and the norm. To all potential customers I strongly warn against this hotel to avoid a similar experience
Stayed 1 night in Sep 2025

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very handy for Goodwood Revival. Good value, friendly staff, great breakfast, large room with good facilities. Would happily stay again.
Stayed 4 nights in Sep 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay in a nice town.

We booked for its proximity to the Mid Hants railway station which is just around the corner . It was very convenient for the old high street and we will definetly visit again . A nice corner room gave us good light .We cannot comment on the restaurant as it does Sunday lunches not evening meals that day. Overall NO downsides on our single nights stay with convenient parking arrangements.
Stayed 1 night in Aug 2025

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