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The Star and Garter

3.0 star property

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Photo gallery for The Star and Garter

Terrace/patio
Exterior
Double Room | Living area
Desk, iron/ironing board, free WiFi, bed sheets
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
2 High street, Andover, England, SP10 1PB
  • Place, River Test
    ‪1 min walk‬
  • Place, Andover Museum and Museum of the Iron Age
    ‪6 min walk‬
  • Place, Southampton Cruise Terminal
    ‪44 min drive‬
  • Airport, Southampton (SOU)
    ‪36 min drive‬

Room options

View all photos for Double Room

Double Room | Living area

Double Room

8.0 out of 10
Very good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Budget Double Room

Budget Double Room

Budget Double Room

8.4 out of 10
Very good
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)
White Hart, Andover by Marston's Inns
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
3.7 out of 5, Good, 414 reviews
The price is €53
includes taxes & fees
30 Nov - 1 Dec
White Hart, Andover by Marston's Inns

About this property

The Star and Garter

Georgian hotel in Andover with free parking
Along with a 24-hour front desk, this hotel has a garden and free self parking. WiFi in public areas is free. Other amenities include a banquet hall. Housekeeping is available on request.
The Star and Garter offers 37 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Star and Garter. During your stay, you're just a quick walk from River Test. Enjoy features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Services include luggage storage
  • Steps from River Test and 6 minutes by foot from Andover Museum and Museum of the Iron Age
The Star and Garter offers its guests a terrace and a garden. WiFi is free in public spaces. Free self parking is available.
For a fee, guests can enjoy breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Georgian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 10:00 PM) and Sunday - Sunday (9:00 AM - 3:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property's front desk is open during the following times:
  • Monday - Saturday: 9:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Star Garter Hotel Andover
The Star and Garter Hotel
The Star and Garter Andover
The Star and Garter Hotel Andover

The Star and Garter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 213 out of 396 reviews
Rating 8 - Good. 131 out of 396 reviews
Rating 6 - Okay. 32 out of 396 reviews
Rating 4 - Poor. 11 out of 396 reviews
Rating 2 - Terrible. 9 out of 396 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Eileen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The first room we were given was in the car park! Tiny and extremely hot. This was barely a £50 room and definitely not the £100 I paid. My daughter asked if we could be moved and we were moved to room 106 which was large but also hot. There was an air con unit but couldn't have that on at night as it was noisy. The street outside was extremely noisy in the night. I suggest a complete overhaul , new double gazed windows and central air conditioning. We paid £8 for Continental breakfast which was also disappointing, only tow types of pastry, not very fresh, coffee tasted stewed. All in all adissapointing stay which was a shame as this, pus Highclere was a 50th birthday treat for my daughter, here from Australia. The saving grace was a very comfortable bed and the check in any was wonderful..
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional place
Stayed 3 nights in Feb 2025

10/10 Excellent

bridget

Liked: Cleanliness, staff & service, room comfort
Room was too hot. Butty everything was brilliant.
Stayed 2 nights in May 2025

2/10 Terrible

Darren

Stayed 2 nights in Jun 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Noisy at night from kids/people fighting and screaming outside. Pigeons wake you up early
Stayed 1 night in Jun 2025

2/10 Terrible

Mick

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, unloved, poorly maintained, awful shower, no hand towels, overpriced - basically BLOODY AWFUL!
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Stayed 1 night in May 2025

10/10 Excellent

m

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely pleasant and very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was lovely upon arrival and the accommodation was clean and of a high stsndatd
Stayed 1 night in May 2025

6/10 Okay

Jim

Not the best, but good breakfast.

Room was small, with terrible view out the window, alley way was used by people at night as a cut through and woke my partner up, walls are thin. Bathroom could do with a bit of work, grout around the bath and tiles could do with sorting, shower head run.
Stayed 1 night in Apr 2025

4/10 Poor

Robert, Lisle

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a restored old hotel in the city centre. OK for overnight but limited for longer stays.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price

Stayed one night. Lovely, spacious room. Cleanliness was of a high standard. Comfy bed, warm shower and soft towels - everything we expect for a great price.
Stayed 1 night in Apr 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Graham

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

A lovely hotel with large comfortable room. Very convenient - right in the middle of town with its own car park.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Everything was as good as I could wish. Top class!
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to Andover

Stayed 2 nights in Apr 2025

6/10 Okay

Chithambaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed this time

Stayed few times. We are disappointed this time. 1. the so called air cooler is the waste of space. When you switch it on and put either fan or cool mode, it make the noise that no nowe will sleep. Instead of this if they give us normal fan that would have been begetter. Since e the night is cool, we managed it buy owning the window. 2. The most disappoint met was the shower. You do not get steady hot water every 30 to 45 seconds you get the cold water and you get warm water and again back to cold water which was very cold 3. The mirror for shaving over the wash basin - not working. The pull cord is permanently in one position.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

TERRY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Only downside was access to the carpark which you have to drive about 800 yards to access
Stayed 1 night in Mar 2025

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