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Norfolk Arms Hotel

4.0 star property

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Photo gallery for Norfolk Arms Hotel

Terrace/patio
Staircase
Front of property
Classic Double Room
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
High Street, Arundel, England, BN18 9AD
  • Place, Arundel Castle and Gardens
    ‪3 min walk‬
  • Place, Arundel Castle Cricket Ground
    ‪3 min walk‬
  • Place, Arundel Cathedral
    ‪4 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪57 min drive‬

Room options

View all photos for Courtyard Double or Twin Room

Courtyard Double or Twin Room

Courtyard Double or Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room (Low ceiling height; Bath only)

Comfort Double Room (Low ceiling height; Bath only)

Comfort Double Room (Low ceiling height; Bath only)

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Norfolk Arms Hotel

This smoke-free hotel features a bar/lounge, self parking, and conference space. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and wedding services. Housekeeping is available on request.
Norfolk Arms Hotel offers 34 accommodations with coffee/tea makers and hair dryers. This Arundel hotel provides complimentary wireless Internet access. Bathrooms include bathtubs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Norfolk Arms Hotel. During your stay, you're just a quick walk from Arundel Jailhouse. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Steps from Arundel Jailhouse and River Arun
As a guest of Norfolk Arms Hotel, you'll find a terrace, dry cleaning/laundry services, and a front-desk safe. Event space at this hotel measures 1615 square feet (150 square meters) and includes conference space. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Arundel hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Norfolk Tap - Onsite bar. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.50 per day)
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.50 per person
  • A bar/lounge

Restaurants on site

  • Norfolk Tap

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15.50 per person
  • Self parking fee: GBP 7.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Norfolk Arms Hotel Hotel
Norfolk Arms Arundel
Norfolk Arms Hotel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Hotel Arundel

Norfolk Arms Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 366 out of 860 reviews
Rating 8 - Good. 338 out of 860 reviews
Rating 6 - Okay. 109 out of 860 reviews
Rating 4 - Poor. 31 out of 860 reviews
Rating 2 - Terrible. 16 out of 860 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Myra

Stayed 1 night in Dec 2025

2/10 Terrible

Michael

Stayed 1 night in Dec 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guy in reception could be friendlier
Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy check in. Team friendly and helpful. Room spacious and clean. Comfy bed. Great location in town. Tap room in hotel good for local ales. Will go again
Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great room, well attended to. Helpful and friendly staff. Nice breakfast too.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have Breakfast
Stayed 1 night in Dec 2025

8/10 Good

EMMA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location, room was really nice. Only issue was the car park let me in but there were no spaces and then I had to work out how to get the code to get back out! But would highly recommend hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room clean and warm, good decor and good shower
Stayed 2 nights in Nov 2025

10/10 Excellent

Annette

Stayed 2 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, amenities
Big clean room, lovely reading room, tap room and bar.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location - castle, cathedral, museum and shops within easy walking distance. Staff very friendly and helpful. Bed comfortable. Tea and coffee making facilities in room always a plus! Carpark to the rear also a bonus. En suite shower room adequate, (plenty of hot water and good shower pressure), but a bit tired, and loo flush woefully poor. But it's an old and quirky building so........ Breakfast OK. Had 2 evening meals, very tasty and plenty of veg.
Stayed 3 nights in Oct 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities
Nice clean room, staff at check in were friendly and helpful also the staff at breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Magdalen

Travelled with partner
Liked: Cleanliness, amenities
We loved the relaxed beautiful interior of the Inn. The staff were so kind, friendly polite. I would like to thank a Caroline who asked the kitchen to put 2 Sunday rost aside for us and as she left at the end of her shift on reception came into the sitting to tell us she had made sure we would have a rosy dinner that evening
Stayed 3 nights in Oct 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arundel night away

Lovely find. Room clean and very comfortable. Value for money. Conveniently located in a lovely area.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanne

Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt opt for the breakfast but it had a lovely bar and was very central and convenient. We parked on the road just past the castle, just a few mins away.
Stayed 1 night in Oct 2025

8/10 Good

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may sound silly but the room we got did not match the picture. I was looking forward to the cute photo room and instead we were in the auxiliary section which was far more utilitarian. The place was clean and tidy and staff helpful for depositing our bags when we arrived early. The roast beef sunday dinner was plentiful and tasty. Not sure about the yorkshire pudding thing, would have preferred a roll.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the building. Something to see on every wall and in every corner. If charm and character is your thing, then visit this hotel. You will not be disappointed.
Stayed 1 night in Oct 2025

8/10 Good

Bruce, Discovery Bay

Liked: Cleanliness, staff & service, property conditions & facilities
We requested and received ground floor rooms as there is no elevator on the property. Check in was quick and easy and our room clean and well equipped with coffee/tea, iron, hair drier etc. Dining was not inexpensive but good qualty and plentiful. The location is very central and a very short walk to restaurants and Arundel Castle.
Stayed 3 nights in Oct 2025

6/10 Okay

Everett

Travelled with group
The room was not very clean, the staff were great in the office. The breakfast was ok. The bar was ok
Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

6/10 Okay

Niki

Liked: Cleanliness
It served its purpose for us.
Stayed 1 night in Oct 2025

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