18 Sep 2023 by Hotel GM
Dear Xiangguo, Thank you for reviewing your recent stay at Ashford International Hotel. It’s a pleasure to have your positive feedback and I will certainly share this with the team. We hope that you will visit us again soon.Kind regards Hotel General Manager
18 Sep 2023 by Hotel GM
Dear Sally, Thank you for reviewing your recent stay at Ashford International Hotel. It’s a pleasure to have your positive feedback and I will certainly share this with the team. We hope that you will visit us again soon.Kind regards Hotel General Manager
2 May 2023 by GM
Dear Floresa, many thanks for taking the time to provide us with such a lovely review after your recent stay with us at The Ashford International Hotel, it is greatly appreciated My team and I look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Warm regards, Gordon.
20 Feb 2023 by GM
Dear Andrew,Many thanks for taking the time to provide us with your review after your recent stay with us at Ashford International Hotel.I am delighted to note that you enjoyed your first impressions of the hotel were positive and that my team were nice and friendly.I am sorry to hear that your chicken as overcooked on this occasion and I have shared your feedback with our head chef, who has also asked me to extend his apologies onto you as well.We look forward to welcoming you back to stay with us once again in the near future and until then remain with.Warm regards,Gordon
14 Apr 2021 by General Manager
Dear Guest. Thank you for taking the time to review your recent stay. I'm pleased that your stay was enjoyable overall. I will look into the matter of the doors and thank you for bringing this to my attention. Kind regards Veronica Kingham
6 Oct 2020 by Guest Relations
Dear Guest. Thank you for sharing your feedback and please accept my apologies for your disappointment. Your comments will be discussed with the Restaurant & Bars Manager but if you would like to discuss your stay in greater detail please do get in touch. Kind regards Louise, Guest Relations
6 Oct 2020 by Guest Relations
Dear Mark. Many thanks for your feedback following your recent stay with us. I'm pleased your bed was comfortable and you enjoyed our newly refurbished reception & lounge. Your helpful comments regarding the plumbing smell have been shared with the Maintenance team. I do hope this didn't detract from your overall enjoyment and that you will consider a return visit in the future. Kind regards Louise, Guest Relations
Ashford International Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and 19 meeting rooms. A hot tub, a sauna, and a terrace are also featured at the business-friendly Ashford International Hotel & Spa. Self parking is free. This 4-star Ashford hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Ashford International Hotel & Spa offers 179 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Horizon Restaurant – This restaurant specialises in British cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Quench Bar – This bar only serves light fare. Open daily.
24-hour room service is available.
An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
