Ashford International Hotel & Spa

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub

Explore the area

Simone Weil Avenue, Ashford, England, TN24 8UX

Hollywood Bowl
‪18 min walk‬
Willesborough Windmill
‪3 min drive‬
Ashford Designer Outlet
‪4 min drive‬
London (SEN-Southend)

Room options

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Double Room

Good

Sleeps 2
1 Double Bed

Classic Twin Room

Very good

Sleeps 2
2 Twin Beds

Superior King Room

Excellent

Sleeps 4
1 King Bed and 1 Large Twin Sofa Bed

Classic Double Room

Excellent

Sleeps 2
1 Double Bed

Similar properties

Breakfast included
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

5 Jul - 6 Jul

About this property

Ashford International Hotel & Spa

Eco-certified hotel with a full-service spa and a health club

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Ashford International Hotel & Spa offers 179 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Ashford International Hotel & Spa. During your stay, you'll be within walking distance of Cineworld Ashford. Free WiFi in public areas, free self parking, and a full-service spa are available.

Free WiFi
Free self parking
Enjoy British cuisine while dining at Horizon Restaurant
Buffet breakfast served daily for a fee
Take a swim in the indoor pool or soak in the hot tub
Treat yourself to manicures and pedicures, facials, or deep-tissue massages at the spa
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym, a sauna, and yoga classes
Guests have great things to say about the clean accommodations and the helpful staff
10 minutes by foot from Cineworld Ashford and a 2-minute drive from Ashford Golf Club
Dogs welcome for a fee

Ashford International Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 19 meeting rooms. A hot tub, a sauna, and a terrace are also featured at the eco-certified Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Quench Bar - This bar serves light fare only. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site

Food and drink

Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
A bar/lounge
A restaurant

Restaurants on site

Horizon Restaurant
Quench Bar

Things to do

Full-service spa
Health club
Hot tub
Indoor pool
Sauna
Shopping
Yoga classes

Family friendly

Indoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

19 meeting rooms
Business centre
Conference space

Outdoors

Garden
Pool loungers
Terrace

Full-service spa

Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Low-height counter and sink
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

1 building
3 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Tea bags/instant coffee

Desk
Heating
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 25.00 per accommodation, per night
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 15.00 per person
Pet fee: GBP 25.00 per accommodation, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent

Ashford International Kent

Hotel Ashford International

Hotel Ashford International Kent

Ashford Hotel International

Ashford International Hotel

Ashford International

Ashford Hotel Kent

Ashford & Spa Ashford

Ashford International Hotel

Ashford International Hotel Spa

Ashford International Hotel & Spa Hotel

Ashford International Hotel & Spa Ashford

Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Lee

23 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Lovely room. Top notch. Highly recommended

Stayed 8 nights in Mar 2025

8/10 Good

anu

23 Mar 2025

Good

Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Travelled with group

20 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

vince

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Shauna

Travelled with family

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

6/10 Okay

Lianna

15 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Damien

14 Mar 2025

Stayed 6 nights in Dec 2024

8/10 Good

sham

Business traveller

14 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good parking

Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Business traveller

12 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Very comfortable bed. Food good. Breakfast lovely. Staff very nice

Stayed 1 night in Mar 2025

10/10 Excellent

Alan

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable hotel

Very comfortable hotel. Made a good base for touring Kent. Would stay here again.

Stayed 2 nights in Mar 2025

10/10 Excellent

Lauris

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

4/10 Poor

Matt

4 Mar 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in Feb 2025

8/10 Good

Ruth

2 Mar 2025

Liked: Cleanliness, property conditions & facilities

Our room was clean and comfortable. Facilities in the Hotel are very good. Swimming pool is a excellent. I did need my ear plugs at night because you can hear families/other guests in adjacent rooms if they are noisy and I am a light sleeper.

Stayed 2 nights in Feb 2025

2/10 Terrible

James

28 Feb 2025

Stayed 2 nights in Dec 2024

8/10 Good

Leigh

Travelled with family

24 Feb 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

23 Feb 2025

Comfortable peaceful stay

Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

23 Feb 2025

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family

23 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

Darren

Travelled with partner

22 Feb 2025

Purchases was good, the hotel is larger than we usually book. The spa was large but packed with kids and swimming lessons, didn’t expect this to be so busy. Hotel room was nice, so limited on power points for a property of its age. Shower was awful, toilet wouldn’t flush. Wouldn’t return!!

Stayed 1 night in Feb 2025

10/10 Excellent

Molly

21 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff. Some dirty plates in the halls but amazing otherwise!

Stayed 3 nights in Feb 2025

8/10 Good

Christopher

Business traveller

21 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food in the restaurant was ok but overpriced for what it was.

Stayed 1 night in Feb 2025

2/10 Terrible

Adam

19 Feb 2025

Stayed 1 night in Feb 2025

4/10 Poor

Ryan

Travelled with partner

18 Feb 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Overall I felt rather underwhelmed by the services provided by QHotels. Mostly minor things but when they add up it really does start to inhibit the experience. The room looked nice enough, big bath, tea and coffee facilities and plenty of storage space which is handy when you’re doing long stays. However, the lack of dressing gowns, slippers and a mini fridge was disappointing for a spa hotel. I wasn’t expecting anything fancy or luxurious but even just somewhere cold to keep a bottle of water or Pepsi would have been ideal especially given that there was ample space for one under the tea and coffee caddy. After freshening up, we headed down to dinner around 8pm and were told that the restaurant which closed at 9:30pm had no availability despite there being plenty of empty tables around which clearly meant there was a staffing issue. The hostess looked visibly shaken and run off her feet, she was extremely apologetic stating the lounge bar had the same menu but we couldn’t be seated in the restaurant at this time. I spotted the cocktail menu which consisted mostly of martinis but a little discretion at the top suggested they could make other cocktails. I asked for a piña colada, a bramble, a paloma or anything with Chambord and was told they couldn’t do it. If you’re not going to offer a full bar service then don’t state otherwise. Considering this hotel was recommended to me by a friend who thought it was a Marriott, I sadly didn’t get anywhere near a Marriott quality stay.

Stayed 1 night in Feb 2025

4/10 Poor

James

Travelled with partner

17 Feb 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Although we only stayed one night the flush on our toilet was broken and unusable. Female staff member at the spa reception was extremely rude and had a poor attitude

Stayed 1 night in Feb 2025