Ashford International Hotel & Spa

4.0 star property

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Photo gallery for Ashford International Hotel & Spa

Welcome to Ashford International Hotel, featuring a striking symmetrical facade with a central entrance and triangular roof.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and a stunning chandelier.
Relax in a stylish seating area with two armchairs and a modern shelving unit.
Relax in a spacious interior with a high ceiling and skylight, featuring multiple seating areas and a library-style lounge.
Outdoor seating area with tables, chairs, and umbrellas, surrounded by landscaped grass and potted plants.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub

Explore the area

View in a map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Willesborough Windmill
    ‪3 min drive‬
  • Ashford Designer Outlet
    ‪4 min drive‬
  • Port Lympne Wild Animal Park and Gardens
    ‪11 min drive‬
  • London (SEN-Southend)

Room options

Deluxe Double Room

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

Superior King Room

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Classic Double Room

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Ashford International Hotel & Spa

Eco-certified hotel with a health club and a sauna
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and spa services.
Ashford International Hotel & Spa offers 179 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
Our customers tell us they can't get enough of the helpful staff at Ashford International Hotel & Spa. During your stay, you'll be within walking distance of Cineworld Ashford. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at Horizon Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, massages, or manicures and pedicures at Spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a sauna, and yoga classes
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from Cineworld Ashford and a 2-minute drive from Ashford Golf Club
  • Dogs welcome for a fee
Ashford International Hotel & Spa offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 19 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Quench Bar - This bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 407 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Peter, Liverpool

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Check in was quick and easy,
Stayed 1 night in May 2025

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in May 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Our stay

Room was clean, staff was friendly, check in and out was easy. However, in our room bed was uncomfortable. We kept rolling off the bed all night. Mattress is probably too old or worn out.
Stayed 1 night in Apr 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel and good reception area. Room was quiet and bed comfortable. 2 negatives for me - the jacuzzi was broken annoying but not the end of the world... When I was checking in another staff member kept on interrupting the staff member I was dealing with... with no apology or recognition that they were talking to me. I found it a little rude.
Stayed 1 night in Apr 2025

10/10 Excellent

Gemma

Stayed 1 night in Apr 2025

10/10 Excellent

julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Liam

Stayed 1 night in Apr 2025

10/10 Excellent

james

Stayed 1 night in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

antonia

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

KENNETH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other people staying at the Hotel let there children run and shout in the corridors late in the evening which woke me up.
Stayed 1 night in Apr 2025

10/10 Excellent

Oyeyemi

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hospitality
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet at night
Stayed 1 night in Apr 2025

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, staff are very friendly and kind however wanted £5.10 for a litre bottle of water!
Stayed 3 nights in Apr 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Graham

Disliked: Staff & service

Ok

Hotel is fine but the bar food and service is a disaster
Stayed 1 night in Apr 2025

4/10 Poor

Allan

Disliked: Staff & service

Ok

All fine apart from a shambolic meal in the bar area
Stayed 1 night in Apr 2025

10/10 Excellent

Julius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dorrit

Liked: Cleanliness, staff & service, property conditions & facilities
Very good facilities, clean and friendly
Stayed 2 nights in Apr 2025