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Holiday Inn Ashford North A20 by IHG

4.0 star property

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Photo gallery for Holiday Inn Ashford North A20 by IHG

Property amenity
In-room safe, desk, blackout curtains, iron/ironing board
Banquet hall
Daily English breakfast (GBP 14.95 per person)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Maidstone Road A20, Hothfield, Ashford, England, TN261AR
  • Place, Hothfield Heathlands Nature Reserve
    ‪18 min walk‬
  • Place, Ashford Designer Outlet
    ‪7 min drive‬
  • Place, The Big Cat Sanctuary
    ‪11 min drive‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Ashford International Hotel & Spa
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,003 reviews
The price is €87
includes taxes & fees
20 Nov - 21 Nov
Ashford International Hotel & Spa

About this property

Holiday Inn Ashford North A20 by IHG

Hotel in Ashford with a 24-hour business center and a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, 24-hour room service, and conference space.
Holiday Inn Ashford North A20 by IHG offers 92 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Ashford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Ashford North A20 by IHG. During your stay, you'll be within walking distance of Hothfield Heathlands Nature Reserve. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Open Lobby Restaurant
  • English breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a playground
  • Just a 1-minute drive from Hothfield Heathlands Nature Reserve and a few minutes from St Peter & St Paul Church
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3497 square feet (325 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Ashford North A20 by IHG. Free self parking is available.

This 4-star Ashford hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Open Lobby Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Lobby Restaurant

Things to do

  • Playground

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,497 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ashford North Holiday Inn
Holiday Inn A20
Holiday Inn A20 Ashford North
Holiday Inn A20 Hotel
Holiday Inn A20 Hotel Ashford North
Holiday Inn Ashford North
Holiday Inn Ashford North A20
Holiday Inn Ashford North A20 Hotel

Holiday Inn Ashford North A20 by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 304 out of 707 reviews
Rating 8 - Good. 285 out of 707 reviews
Rating 6 - Okay. 74 out of 707 reviews
Rating 4 - Poor. 25 out of 707 reviews
Rating 2 - Terrible. 19 out of 707 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Stayed 1 night in Jul 2025

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would happily stay again - Very comfortable beds

Staff were friendly and helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Agusmian Partogi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

antony Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a go

The check in was very nice the girl on restaurant was fantastic and i got a lovely room . Very big . The bar boy i say boy because im 65 . Was very friendly. I normally stay in Ashford International not no moor !! So friendly here !!
Stayed 1 night in Jul 2025

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guys, I promise you, never slept on a better mattress in a hotel. We spent a night only and our room was spacious with a large desk. We had also breakfast and the staff was really friendly. As we travel to the uk quite often, we will most probably go back!
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and great room
Stayed 1 night in Jul 2025

8/10 Good

Elton

Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dover dash

Great parking, nice hotel very clean and tidy. The staff were very friendly. We had a very nice breakfast before our onward journey to Dover ferry port, which is only 35 minutes away.
Stayed 1 night in Jul 2025

10/10 Excellent

WAI SZE BLANCHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy room, plenty of car parking space
Stayed 1 night in Jun 2025

2/10 Terrible

Hiu Y

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Awful customer service

First time I have written a negative review. Got downgraded to a room with a single bed because my original double bed room had faulty air conditioning (on the hottest day of the year so far) - room condition clearly was not checked before check-in. Total lack of communication afterwards - said they would call an engineer but did not give me any updates all night whether I could move back into my double room once the problem is fixed. The only call I had was to ask for the original room key back, and they asked me to go back down myself to reception from my hotel room to hand the key back asap, it felt rather insulting! Did not sleep well at all due to room having a single bed rather than a double bed (which is what I booked and paid for). Was not looking for big perks - but they did not offer any compensation or goodwill gesture at all for my poor experience. They only offered to ‘register me as an IHG member’ upon checkout - which would have been free for me to do online anyway! Awful customer service experience overall and an uncomfortable stay. Will not use again.
Stayed 1 night in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and rooms. Bit of noise from the road but I wasn't to Disturbed.
Stayed 1 night in Jun 2025

10/10 Excellent

Mr Timothy James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

OPM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Practical and efficient stay

Great staff, the room was nice and spacious, comfortable beds. The bathroom is slightly outdated but stull fully functional. The staff was very friendly and efficient
Stayed 1 night in Jun 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Clare

Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service & staff were excellent. Perfect for a night before crossing to France on Le Shuttle.
Stayed 1 night in May 2025

6/10 Okay

Daniel

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel. Lovely staff. Clean spacious rooms. Would recommend the restaurant for evening meal. Great access to shops and the channel tunnel.
Stayed 1 night in May 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

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