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Holiday Inn Ashford North A20 by IHG

4.0 star property

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Photo gallery for Holiday Inn Ashford North A20 by IHG

Reception
Meeting facility
Exterior
Standard Room, 2 Double Beds | Room amenity
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Maidstone Road A20, Hothfield, Ashford, England, TN261AR
  • Place, Hothfield Heathlands Nature Reserve
    ‪20 min walk‬
  • Place, Ashford Designer Outlet
    ‪9 min drive‬
  • Place, Canterbury Cathedral
    ‪31 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Holiday Inn Ashford North A20 by IHG

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, 24-hour room service, and conference space.
Holiday Inn Ashford North A20 by IHG offers 92 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Ashford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Ashford North A20 by IHG. During your stay, you'll be within walking distance of Hothfield Heathlands Nature Reserve. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Open Lobby Restaurant
  • English breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a playground
  • Just a 1-minute drive from Hothfield Heathlands Nature Reserve and a few minutes from St Peter & St Paul Church
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3497 square feet (325 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Ashford North A20 by IHG. Free self parking is available.

This 4-star Ashford hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Open Lobby Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Lobby Restaurant

Things to do

  • Playground

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,497 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ashford North Holiday Inn
Holiday Inn A20
Holiday Inn A20 Ashford North
Holiday Inn A20 Hotel
Holiday Inn A20 Hotel Ashford North
Holiday Inn Ashford North
Holiday Inn Ashford North A20
Holiday Inn Ashford North A20 Hotel

Holiday Inn Ashford North A20 by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 328 out of 743 reviews
Rating 8 - Good. 293 out of 743 reviews
Rating 6 - Okay. 76 out of 743 reviews
Rating 4 - Poor. 27 out of 743 reviews
Rating 2 - Terrible. 19 out of 743 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Friendly and efficient staff, great breakfast.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Friendly staff, good breakfast, Sky TV
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff superb, breakfast excellent (choice and quality). Loved the little details (choice of pillows and TWO each provided), quality of toiletries great.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, easy parking and convenient location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, great service and comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick over night stay but love the hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of variety for the breakfast - buffet style so we could serve ourselves as and when we liked
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sylvia

Great helpful staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1-night stay for work (I was working at the hotel the next day), was in a room on 2nd floor. Good greeting by staff at reception, space in car park which is free. Room was comfortable, ensuite was good, TV and wifi were good. Good sized desk to work at with decent chair if required. The only disappointment was young children running up and down the 2nd floor corridor.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

naomi

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, the staff were amazing went above and behond expecially one lady who worked on reception for two of the mornings we was there really wish i knew her name, will 1000% be staying there again, food choise was good and tasted 😋 , breakfast choises were on point
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Dorothy and Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean small hotel with friendly staff and great disabled accessibility. Pleasant bar. The dining room was spotless
Stayed 1 night in Dec 2025
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities
Clean and cosy hotel. It was Christmas time and well decorated. Looked nice and modern
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with great staff.

Everything, everyone and the location at this hotel is perfect, reasonably priced, good breakfast, We have stopped here twice, and will use it again in the future.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a stay-over on our way to the channel tunnel. Clean rooms, friendly staff, good food in restaurant.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Glynis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet room. Perfect for an overnight stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

roger

Whole place was super clean, room was comfortable and nice an warm, dove toiletries were great, breakfast was lovely, the place is only 10 minutes from ashford and comes with free parking, all at super value.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff who went above and beyond to make the hotel stay stress free and comfortable.The evening meal was perfectly cooked ,served and good value.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Samia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay no breakfast, lovely staff easy parking , clean hotel, room and general areas. Had dinner in the restaurant, lovely food , polite friendly staff.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Amenities
The food was excellent.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
secure parking comfortable great customer service
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Catrin

Fantastic place to stay. Quiet and clean.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Great room. Helpful staff. Tasty dessert when we arrived and wonderful breakfast before we left the next morning.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly service.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean friendly helpful staff
Stayed 1 night in Aug 2025

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