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Whately Hall

3.0 star property

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Property grounds
Lunch and dinner served, international cuisine
Lunch and dinner served, international cuisine
Serves lunch and dinner
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
17-19 Horse Fair, Banbury, England, OX16 0AN
  • Place, Banbury Cross
    ‪2 min walk‬
  • Place, Spiceball Country Park
    ‪6 min walk‬
  • Place, Banbury Museum and Gallery
    ‪7 min walk‬
  • Airport, Oxford (OXF)
    ‪30 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.0 out of 10
Very good
(41 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Double Room

Cosy Double Room

Cosy Double Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

7.8 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Double Room

Family Double Room

Family Double Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Main House Double room

Main House Double room

Main House Double room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Main House Single Room

Main House Single Room

Main House Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

Whately Hall

Hotel in Banbury with a restaurant and a bar
This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Whately Hall offers 69 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Whately Hall. During your stay, you're just a quick walk from Banbury Cross. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Berkeley
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Steps from Banbury Cross and 9 minutes by foot from Banbury Museum and Gallery
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Whately Hall. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Banbury hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Berkeley - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare.
SWIFT - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Horton Bar - This bar serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Berkeley
  • Horton Bar
  • SWIFT

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1632
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 14740890
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Banbury Mercure
Banbury Whately Hall
Mercure Banbury Whately
Mercure Banbury Whately Hall
Mercure Whately Hall
Mercure Whately Hall Banbury
Mercure Whately Hall Hotel
Mercure Whately Hall Hotel Banbury
Whately Hall
Whately Hall Banbury
Accor Whately Hall Hotel
Mercure Banbury Whately Hall Hotel
Whately Hall Hotel
Whately Hall Banbury
Whately Hall Hotel Banbury
Mercure Banbury Whately Hall

Whately Hall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 319 out of 1003 reviews
Rating 8 - Good. 343 out of 1003 reviews
Rating 6 - Okay. 179 out of 1003 reviews
Rating 4 - Poor. 101 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service
Full english and european choices.
Stayed 1 night in Oct 2025

4/10 Poor

Suzanne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad to see poor bathrooms in a stunning looking property - mould cracked tiles and dirty at bottom of toilet. Sad also that no fresh pastries one basket only and 2 more hours of service, staff shrugged shoulders and said that’s it. Unfortunate stay. Shane as reception and gardens beautiful.
Stayed 1 night in Oct 2025

2/10 Terrible

MEGAN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dingy, carpets old and tattered, bathroom stained. The room smelled badly of smoke and marijuana. Staff said there were no other rooms to offer. This hotel is in desperate need of cleaning and renovation. They didn't replenish many breakfast items including the fruit and the pastries, and I did not care for the orange juice. Parking was limited in their car park.
Stayed 1 night in Oct 2025

4/10 Poor

Emily

Disliked: Cleanliness, property conditions & facilities, room comfort
We payed for the premium room and this is what we got given, the rooms were nothing like the pictures! The cleanliness of the room was really poor and the bed was so uncomfortably
Stayed 2 nights in Oct 2025

8/10 Good

Samuel

Stayed 1 night in Oct 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service, room comfort
Happy with our stay, the hotel is a work in progress for new owners we think, so needs work.
Stayed 2 nights in Oct 2025

8/10 Good

Jason

Stayed 1 night in Oct 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m sorry to say that the experience was poor. We were there for a family get together and we won ‘room bingo’ as our room only had a broken lamp and broken curtains. Other rooms had no heating, broken toilets, taps that didn’t work, door to the room that wouldn’t lock. Our room had what looked like blood on the door! We booked a table in the ‘restaurant’ which was in fact the bar, and no one mentioned this. Therefore the menu was not the one on the website as the restaurant menu, but the bar menu. So pizzas and burgers for our special meal! The dining menu apparently was old - but to me this looks like false advertising. Who would think to check the restaurant menu was correct, when booking a table in the restaurant? Why weren’t we told it was in fact in the bar? Food was terrible and many things had run out and not replaced. If I had read the reviews on trip advisor I would have changed my booking, as they were all accurate….
Stayed 1 night in Oct 2025

10/10 Excellent

Gwyn

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very well proportioned, very clean and had a lovely ensuite. It was on the fourth floor but had a small lift which made access very easy. The staff were very helpful and the English breakfast was excellent. The location in the center of the town made it very easy to access the shopping areas and the Peoples Park nearby was very pleasant and easy to walk to. The only reservation we had was that the rear parking area could only be accessed through a very, very narrow opening from the main road, which caused concern every time that we had to take the car out. Otherwise we had a very pleasant stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Charlotte

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is a bit tired and needs refurbishment. Room was clean but bathroom was not as clean as it should have been. Toilet needs bleaching and shower curtain needs to be replaced to remove black mould as it is starting to develop.
Stayed 1 night in Oct 2025

2/10 Terrible

Derek

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room dirty, bathroom mould on shower curtain. Filthy toilet Milk off couldn't make a cup of tea Comfortable bed Reception not manned in morning so unable to complain
Stayed 1 night in Oct 2025

8/10 Good

Keith

Liked: Staff & service
I had to cut my trip short but all was ok.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Whateley Hotel was extremely likeable, with just a few areas where it needs tidying ie re decoration touch up in bedroom and corridors, however workmen were seen painting etc. The bathroom was great with up to date white goods, broken sink plug chain though let it down, however extremely clean. The double bed was large and very comfortable. Good selection of tea, coffee and biscuits in room. Lovely view of garden from room 50, well kept garden. We enjoyed a nice meal in the Berkley Restaurant, friendly attentive staff. A very good buffet breakfast, ample choices, the pastries were very hard though. All staff in the hotel were friendly and accommodating. All in all a pleasant and enjoyable stay, and excellent value for money and would definitely stay again.
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Philip

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

My neice and partner had there engagement party at hotel. The only thing I struggled with no lift I was number 50 I ask reception if I could change she said no.
Stayed 1 night in Oct 2025

4/10 Poor

Ray

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed one night in a room where the toilet was not clean, paint peeling of walls and radiators, sticky tape holding carpets together on main stairs. Restaurant had no guests in it at all and waited 5 mins and no staff came to even say hello so left. Run down hotel with staff that seem to reflect the run down nature of the venue. Breakfast was poor with cheep sausages and egg that had gone hard as it had sat to long.
Stayed 1 night in Oct 2025

6/10 Okay

Janet

Disliked: Room comfort
No lift in hotel, stayed on top floor, so long climb. Room very hot and noisy from the street outside. Floorboards creaked with every movement. Booked deluxe room, but it was very small and not like the ones shown in the pictures on the website.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

8/10 Good

Lee

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff behind bar very poor communication 😢
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Property conditions & facilities, room comfort
Fabulous superior suite!!
Stayed 1 night in Oct 2025

8/10 Good

Chas

Stayed 1 night in Oct 2025

8/10 Good

timothy m

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The historic and revurbished rooms are very good some of the communal areas in the modern block a bit dated and worn
Stayed 1 night in Oct 2025

6/10 Okay

Lauren

Liked: Staff & service
Disliked: Cleanliness
Our room was unbearably hot with heating on full so we had to change rooms. The 2nd room had no hot water but we couldn’t be bothered to change again as it was 10pm by this point. The staff were friendly and the room was lovely but I expected better.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place great character great food and the garden area is nice for an afternoon drink
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location. Hotel looks great from the outside, inside needs some TLC. but food, staff and drinks were great.
Stayed 1 night in Oct 2025

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