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The Old Well Inn

3.0 star property

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Photo gallery for The Old Well Inn

Dining
Exterior
Terrace/patio
Garden
Free daily full breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
21 The Bank, Barnard Castle, England, DL12 8PH
  • Place, Barnard Castle
    ‪6 min walk‬
  • Place, Bowes Museum
    ‪9 min walk‬
  • Place, Egglestone Abbey
    ‪3 min drive‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪37 min drive‬

Room options

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

The Old Well Inn

Along with a restaurant, this smoke-free inn has a bar/lounge and tour/ticket assistance. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a garden.
The Old Well Inn offers 10 accommodations with coffee/tea makers and hair dryers. This Barnard Castle inn provides complimentary wireless Internet access. Bathrooms include bathtubs or showers.
The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at The Old Well Inn gets high marks from our customers. During your stay, you're just a quick walk from Barnard Castle. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a meal at the family restaurant or drinks at the pub
  • Services include tour or ticket assistance
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Barnard Castle and Bowes Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The Old Well Inn also features tour/ticket assistance and a garden.

This 3-star Barnard Castle inn is smoke free.

Guests are served free full breakfast daily from 8:00 AM to 9:00 AM.
The Old Well Inn - Onsite pub.
The Conservatory/ Lounge - This family restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free full breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Conservatory/ Lounge
  • The Old Well Inn

Guest services

  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (2:00 PM - 5:30 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 6:00 PM and 10:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property's front desk is open during the following times:
  • Monday - Sunday: 2:00 PM - 5:30 PM
Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Old Well Barnard Castle
Old Well Inn
Old Well Inn Barnard Castle
Old Well Hotel Barnard Castle
Old Well Inn Barnard Castle, County Durham
The Old Well Inn Barnard Castle County Durham
The Old Well Inn Inn
The Old Well Inn Barnard Castle
The Old Well Inn Inn Barnard Castle

The Old Well Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 174 reviews
Rating 8 - Good. 67 out of 174 reviews
Rating 6 - Okay. 26 out of 174 reviews
Rating 4 - Poor. 10 out of 174 reviews
Rating 2 - Terrible. 5 out of 174 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Lorianne

Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Breakfast was very nice and although I only scored overall as good this was really because of age of property which could do with sympathetic refurb back to its former glory.
Stayed 1 night in Oct 2025

8/10 Good

Audrey

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bar closed at 9pm on a Friday nite
Stayed 1 night in Oct 2025

10/10 Excellent

D

Business traveller
Liked: Staff & service
The breakfast was magnificent - cooked and delivered with care and attention
Stayed 1 night in Oct 2025

8/10 Good

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Stayed 2 nights in Aug 2025

6/10 Okay

XI

Stayed 1 night in Jul 2025

2/10 Terrible

Russell

Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Diane

Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. Only downside was hot water ran out after one bath. Had to wait over 20 minutes for breakfast but was worth the wait.
Stayed 1 night in May 2025

8/10 Good

Christine

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Gladys

Liked: Cleanliness, staff & service, room comfort

Well placed in Bernard Castle

Hotel very tired but clean. Nice bar and good Indian food. Very good breakfast , freshly cooked
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Room

Nice place. Room was good - quite a decent level of fixtures and fittings
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathon

Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, food very tasty and plenty of it. Typical old hotel with creaky floors but also a creaky bed! Breakfast cooked fresh and excellent
Stayed 1 night in Jul 2024

8/10 Good

Kath

Very nice on the whole but facilities require attention. Very old building with lovely atmosphere. Dogs made very welcome. Interesting menu in the inn, had lovely spicy samosas then a naanza, which is a combination naan and pizza with a choice of toppings.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very polite excellent service
Stayed 2 nights in Jun 2024

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in do easy . Wonderful staff , so friendly and attentive , went over and above to make our stay memorable . Excellent breakfast .
Stayed 1 night in Jun 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Constance

Travelled with family
Enjoyed our visit. Hotel is full of character. Bedroom was huge, clean and comfortable. Staff were friendly and the breakfasts good.
Stayed 3 nights in Mar 2024

6/10 Okay

Gregory

Stayed 1 night in Mar 2024

10/10 Excellent

Nicola

Stayed 1 night in Mar 2024

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