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Campanile restaurant BASILDON - East of London

3.0 star property

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Photo gallery for Campanile restaurant BASILDON - East of London

Front of property
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Restaurant
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet-friendly

Explore the area

View in a map
A127 Southend Arterial Road, Pipps Hill, Basildon, England, SS14 3AE
  • Place, Festival Leisure Park
    ‪19 min walk‬
  • Place, Hollywood Bowl Basildon
    ‪2 min drive‬
  • Place, Eastgate Shopping Centre
    ‪3 min drive‬
  • Airport, London (SEN-Southend)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Campanile restaurant BASILDON - East of London

Hotel in Basildon with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and a garden are onsite. Housekeeping is available on request.
Campanile restaurant BASILDON - East of London offers 97 accommodations with blackout drapes/curtains. Cable television is provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Campanile restaurant BASILDON - East of London. During your stay, you'll be within walking distance of High Sports. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, conference space, and a multilingual staff
  • 14 minutes by foot from High Sports and a 2-minute drive from Festival Leisure Park
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Campanile restaurant BASILDON - East of London. Free self parking is available.

This 3-star Basildon hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 8:00 AM to 11:00 AM.
Campanile restaurant BASILDON - East of London has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10.25 for adults and GBP 5.13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 431 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.
This property’s restaurant options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 132 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.25 for adults and GBP 5.13 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Campanile restaurant BASILDON East London
Campanile restaurant London
Campanile restaurant London Hotel
Campanile restaurant London Hotel BASILDON East
Campanile restaurant BASILDON East London Hotel
Campanile restaurant BASILDON - East of London Hotel
Campanile restaurant BASILDON - East of London Basildon
Campanile restaurant BASILDON - East of London Hotel Basildon

Campanile restaurant BASILDON - East of London Reviews

Reviews

6.4
Rating 10 - Excellent. 134 out of 787 reviews
Rating 8 - Good. 234 out of 787 reviews
Rating 6 - Okay. 170 out of 787 reviews
Rating 4 - Poor. 118 out of 787 reviews
Rating 2 - Terrible. 131 out of 787 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not alerted at check in to the parking rules resulting in a large parking fine . Most upset and will never go back to one of their hotels.
Stayed 1 night in Jul 2025

4/10 Poor

Marcin

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Beverley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very small for 3 of us to stay the night. The double bed was fine but a single bed was put in the room for my son, but the room was so small we had to climb over the single bed to get to the bathroom. The room was very old fashioned, run down and very poor quality. Luckily it was only for 1 night, but would never stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Remus

Liked: Cleanliness
Y
Stayed 1 night in Jul 2025

6/10 Okay

Matti

Liked: Staff & service
Good location, but in some rooms the motorway noise can be a bit too noisy, plenty of shops and cafes in nearby retail park.
Stayed 2 nights in Jul 2025

6/10 Okay

Steve

Liked: Staff & service
Disliked: Property conditions & facilities
Staff and check in was fine but there was a very stale smell in the room despite open window. The pillow was very uncomfortable due to plastic covers that caused pillowcase to keep sliding off leaving my face stuck to the plastic. I needed to use the toilet in the early hours of the morning and discovered a soaking wet floor due to a cracked and poorly repaired toilet bowl (literally a huge crack with some kind of large, stained sticking plaster holding it together - a health and safety nightmare) which is probably what was causing the stale odour in the room on arrival. In the morning I also noticed that all the external paintwork was shoddy and in a very poor state of repair and in need of renovation. I have photographic evidence of the damaged toilet) On the positive side, the staff were extremely apologetic about the leaking toilet and the cooked breakfast was generous and of good quality.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient.
Stayed 1 night in Jul 2025

8/10 Good

Adrian

Stayed 2 nights in Jul 2025

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Paul

Business traveller
Other residents fighting outside of property in a drunken stupor. Drinking to early hours outside causing noise. Cheap accomodation, clientele to match
Stayed 1 night in Jun 2025

6/10 Okay

Adam

Travelled with partner
Liked: Cleanliness
Rooms tired and in need of update. Be aware that if you get allocated room near restaurant the outdoor tables and chairs do not get taken in, so be prepared for noisy evening (particularly if you have to have window open).
Stayed 3 nights in Jun 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant staff

Great staff and good location for my visit
Stayed 3 nights in Jun 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

George

Travelled with group
Liked: Cleanliness, amenities
Suited our needs.
Stayed 3 nights in May 2025

2/10 Terrible

Charlie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not happy with my stay at all, I left very early because the room was not satisfactory
Stayed 1 night in Jun 2025

10/10 Excellent

Niels

Travelled with group
Liked: Cleanliness, amenities
Great service, friendly staff.
Stayed 2 nights in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Adrian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

AVOID - Homeless Hostel pretending to be a hotel.

AVOID - UNSAFE. This place is in urgent need of a re-fit. The staff confirmed the hotel is being used mainly for "Homeless People". I think the dangerous condition of the car park, stairs etc should be immediately addressed. The photo's on Hotel's.com are clearly many years old and do NOT represent the hotel correctly. I am unsure how Campanile dare charge this amount of money for such disgusting accommodation. TV works "Sometimes" Bathroom is ok but not finished. Mice evident in the room. Lots of strange people hanging around. No security. More a homeless hostel (as confirmed by hotel reception) than hotel and clearly suffers from all the associated problems. Campanile - Issue a refund - Its the right thing to do.
Stayed 2 nights in May 2025

6/10 Okay

Edwin

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was ok but very basic, restaurant facilities not great but the lady in the kitchen amazing made up for the lack of everything else.
Stayed 1 night in Apr 2025

10/10 Excellent

Cyndi

Stress free weekend

We have been going to the Campanile off and on for nearly 27 years and have found that the staff are always professional, polite and very friendly. The hotel is basic, but the rooms are clean and comfortable. The grounds and the building needs updating, however, there is nothing to suggest that it’s run down. The company are keeping on top of decorating and updating. The food was cooked for enjoyment and there was plenty for breakfast for the price Just a reminder to anyone staying, if you haven’t got a do not disturb notice to put on your door, in the room, ask reception for one also I understand they also have a pet in the room one as well. I would like to thank Carla, Hayley, Robyn and the rest of the staff we met as well as the manager for a stress free stay and look forward to next year
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Stayed 2 nights in Mar 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and cosy. Good fresh fry up in the morning. Dog friendly, although we didnt take ours. Very friendly staff, very helpful. Great parking and just off the A127. Would definitely recommend.
Stayed 1 night in Mar 2025

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