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Crowne Plaza Basingstoke by IHG

4.0 star property

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Photo gallery for Crowne Plaza Basingstoke by IHG

Exterior
Standard Room, 1 Double Bed with Sofa bed
Breakfast, lunch and dinner served
Bar (on property)
Steam room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Old Common Road Black Dam, Basingstoke, England, RG21 3PR
  • Place, Festival Place
    ‪3 min drive‬
  • Place, The Anvil
    ‪4 min drive‬
  • Place, Mill Field Nature Reserves
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Accessible

Room amenity

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Desk, blackout curtains, iron/ironing board, free WiFi

Premium Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed (Lounge Access)

Room amenity

Standard Room, 1 Single Bed (Lounge Access)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

About this property

Crowne Plaza Basingstoke by IHG

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Crowne Plaza Basingstoke by IHG offers 141 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch LCD televisions come with pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
During your stay at Crowne Plaza Basingstoke by IHG, you'll be within walking distance of Willis Museum. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at 1449 Restaurant
  • Full breakfast served daily for a fee
  • Amenities include a business center, 10 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 2-minute drive from Basing House and a few minutes from Basingstoke Sports Centre
Crowne Plaza Basingstoke by IHG offers its guests a sauna and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Crowne Plaza Basingstoke by IHG. Free self parking is available.

This 4-star Basingstoke hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8 AM to 10 AM.
1449 Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8 AM to 10 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 1449 Restaurant

Things to do

  • 24-hour gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 10 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Early check-in fee: GBP 50.00 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Hilton
Crowne Plaza Basingstoke Hotel
Hilton Hotel Basingstoke
Basingstoke Hilton International
Hilton Basingstoke Hampshire
Hilton Basingstoke Hotel Basingstoke
Hilton International Basingstoke
Hilton Basingstoke Hotel
Crowne Plaza Basingstoke
Crowne Plaza Basingstoke by IHG Hotel
Crowne Plaza Basingstoke an IHG Hotel
Crowne Plaza Basingstoke by IHG Basingstoke
Crowne Plaza Basingstoke by IHG Hotel Basingstoke

Crowne Plaza Basingstoke by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 116 out of 241 reviews
Rating 8 - Good. 87 out of 241 reviews
Rating 6 - Okay. 21 out of 241 reviews
Rating 4 - Poor. 13 out of 241 reviews
Rating 2 - Terrible. 4 out of 241 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff responded to some extra needs effectively and respectfully and kindly. Covid restriction were carried through well. Friendly, clean, calm and welcoming.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

chuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, clean and staff very helpful
Stayed 1 night in Jul 2021
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just an easy pleasant experience
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant stay for business.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice overall

The hotel has been refurbished to a very high standard and for the standard room I had, complete with all the amenities including safe and mini fridge, i am glad i didnt get an exec room as this was perfectly acceptable. Really liked it here Downsides, the mattress was a little hard for my comfort and i had back ache. Also didnt like the AC heating as it really dried the air out in the room
Stayed 5 nights in Jan 2021
Verified

6/10 Okay

Paul

Disliked: Property conditions & facilities, room comfort

Ok for a night, no more and not again.

Looks old and feels old. There for 2 nights. Breakfast finishing at 9am, heating not working, door wouldn’t lock and the movie service wasn’t working. Bed is hard as well. All in all, not going back.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coping well with the rules

The staff, coping with all the virus limitations, were always friendly, hard-working and considerate. They couldn’t stop the hotel looking rather bald, and obsessed with hand sanitizer. We wanted the hotel to succeed, which it deserved.
Stayed 4 nights in Oct 2020
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip mould around the window however
Stayed 4 nights in Sep 2020
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice one

Check in was straight forward, Very helpful staff, informative good covid measure that work. Standard room was a little on the small size but clean, modern and well equipped.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel. Safe clean friendly comfortablE

Fantastic hotel. Safe, clean, friendly, comfortable.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ery pleasant stay

These guys have it sorted regarding running a hotel under COVID-19. Really pleasant stay. Thank you
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

TonyLonsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the executive room we had was very smart. Hope to return soon.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money stay at Basingstoke

Comfortable room and efficient services
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for local amenities. Pleasant staff. Well equipped room.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room was spacious and well decorated but not very clean. There were lots of hairs in the shower, the bed sheets had various stains and the carpet hadn't been hoovered. There is a main road out the front of the hotel so as our room was on the front it was quite noisy with traffic sounds. The restaurant is very overpriced and food is not good quality or true to description. Restaurant staff were also rude and unfriendly. The breakfast was expensive but very nice and staff were very friendly and helpful. Reception staff also friendly.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Unfortunately they did not have a room for us and we were redirected to another hotel
Stayed 1 night in Dec 2019
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very nice clean hotel, the only downfall is your breakfast is never hot, only just warm. If it wasn't for this this hotel would be outstanding!!
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The interior has been re-furnished to a high standard
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very helpful staff. Excellent breakfast. Room comfortable
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Matthew

Let down.

I wasn’t impressed. Booked 3 rooms for 7 of us. One room smelled mouldy and there was pubic hair left in the bathroom. We changed rooms. The sofa bed wasn’t ready in one of the rooms. The heating is an oil heater and takes ages to kick in. We had the manager come down to take a look and he had to find out why it didn’t work straight away. Surely he should have known. At £109 a night for each room I expected more. Breakfast was also just not great. I’ve stayed in 18 hotels over the last year priced between £90 and £250 a night. This wasn’t on par with any of them.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel good location if you don’t mind a walk into town
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay breakfast disappointing

Friendly helpful staff, breakfast listed as award winner but most of it is kept warm so the eggs go to rubber and the rest is only warm not hot ! Would be better made to order. Couldn’t fault the food or service in the bar
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Nice room, comfortable bed, good bathroom. GREAT breakfast, loved the pancake machine!
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Elios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Basingstoke

Very nice hotel in Basingstoke. Staff is really nice anthe bed really confortable, one of the few hotels wheui slept well
Stayed 1 night in Sep 2019

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