Holiday Inn Basingstoke by IHG

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Where to?

Dates

October 2025

November 2025

Breakfast, lunch, dinner served; British cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Air conditioning
Room service
24/7 front desk

Explore the area

Grove Road, Basingstoke, England, RG21 3EE

Place, Festival Place
‪2 min drive‬
Place, The Anvil
‪2 min drive‬
Place, Milestones Museum
‪3 min drive‬
Airport, London (LHR-Heathrow)
‪45 min drive‬

Room options

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Single Beds

Good

1 bedroom
Sleeps 2
2 Twin Beds

Standard Room

Sleeps 2
1 Twin Bed

Standard Room, 1 Queen Bed

Wonderful

Sleeps 2
1 Queen Bed

Standard Room, Multiple Beds

Exceptional

Sleeps 4
1 Queen Bed and 2 Double Sofa Beds

Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

Sleeps 4
1 Queen Bed and 2 Twin Beds

Standard Room, 1 Queen Bed, Accessible

Very good

Sleeps 2
1 Queen Bed

Similar properties

Pool
Hot tub
Free WiFi
Restaurant

includes taxes & fees

8 Nov - 9 Nov

About this property

Holiday Inn Basingstoke by IHG

Suburban hotel with a 24-hour front desk and a restaurant

This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.

Holiday Inn Basingstoke by IHG offers 86 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Basingstoke by IHG. During your stay, you'll be within walking distance of Festival Place. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Enjoy British cuisine while dining at Open Lobby
English breakfast served daily for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Just a 3-minute drive from The Anvil and a few minutes from Basingstoke Leisure Park

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 807 square feet (75 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Basingstoke by IHG. Self parking is free.

This 4-star Basingstoke hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Open Lobby - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
A bar/lounge
A restaurant
Coffee and tea in common areas

Restaurants on site

Open Lobby

Things to do

TV in common areas

Conveniences

24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference centre (807 square foot of space)
Meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Braille/raised signage
Front entrance ramp
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
2 floors
Banquet hall
Built in 1970
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Pillow menu

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV

Food and drink

24-hour room service
Electric kettle
Tea bags/instant coffee

Air conditioning
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 16.95 per person
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - GB 207421736

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses wind, solar, and geothermal energy

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Holiday Inn

Holiday Inn Basingstoke

Holiday Inn Hotel Basingstoke

Holiday Inn Basingstoke Hampshire

Holiday Inn Basingstoke Hotel Basingstoke

Holiday Inn Basingstoke Hotel

Holiday Inn Basingstoke

Basingstoke By Ihg Basingstoke

Holiday Inn Basingstoke by IHG Hotel

Holiday Inn Basingstoke an IHG Hotel

Holiday Inn Basingstoke by IHG Basingstoke

Holiday Inn Basingstoke by IHG Hotel Basingstoke

Holiday Inn Basingstoke by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Andrew

Business traveller

26 Jul 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

It great

Air conditioning unit leaking water in first room so was relocated. The only room they had left had an air conditioning fault so room only had a fan. The room temperature was in excess of 30 degrees so had a bad nights sleep. Staff were very apologetic.

Stayed 1 night in Jul 2025

10/10 Excellent

Jenna-Marie

19 Jul 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

4/10 Poor

Glenn

Business traveller

16 Jul 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Tired

Stayed 2 nights in Jul 2025

8/10 Good

Athina

9 Jul 2025

Stayed 3 nights in Jun 2025

6/10 Okay

Terence

5 Jul 2025

Disliked: Cleanliness, property conditions & facilities

holiday inn, Basingstoke

the reception area excellent, and that is where it stops, and up grade nedded in hall ways carpets worn out, as for the rooms carpets stained, decorating does not look its been done for a very long time, miss match on celling, ie colours, tv very old, plug missing in the bathroom sink, over bath shower, the breakfast was ok, but had too ask staff for eggs as buffet trays not filled up, staff not keeping an eye on that, customers waiting for them to be topped up, if you want a cheap over night stay and not bothered about rooms etc go for it, we have stayed at other holiday inns are were all lovely but sadly not this one, will not stay again, thats we have given it 3 stars needs up dating badly.

Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

4 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

All good

Stayed 5 nights in Jun 2025

8/10 Good

Donna

Travelled with family

3 Jul 2025

Liked: Cleanliness

The carpet in the corridors are so old and are in need of change! It’s a poor look! My experience at the lounge restaurant was not good but the managers manner was exceptional to overcome the issues. He was to be highly respected and commended for the way he dealt with a few issues we were encountering.

Stayed 1 night in Jun 2025

2/10 Terrible

Matthew

Business traveller

2 Jul 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

8/10 Good

Rajinder

29 Jun 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Really bad air conditioning. Staff is very good try help us but somethings they can’t do

Stayed 1 night in Jun 2025

10/10 Excellent

Lynda

18 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

Phyllis

11 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

C J

Travelled with family

9 Jun 2025

Liked: Cleanliness, staff & service, room comfort

Short staffed so difficult to find someone for help. Duty manager/receptionist was clearing dinner tables when we arrived and the bar tender had a queue so nobody to check us in.

Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Travelled with family

18 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed my one night stay. Thank you l

Stayed 1 night in May 2025

8/10 Good

Gill

17 May 2025

Liked: Cleanliness

Comfortable room although none have walk in shower. Did look a little tired but friendly and helpful staff.

Stayed 2 nights in May 2025

8/10 Good

Lesley

15 May 2025

Liked: Staff & service, amenities, property conditions & facilities

Comfortable and lovely staff. Ground floor room which suited my mobility. The room was clean and airy, but sadly the bathroom could have used a bit more cleaning! (The lower toilet bowl was stained, and I don't think anyone had cleaned the bathroom door in some time! It was splashed and grubby.)

Stayed 2 nights in May 2025

6/10 Okay

Caroline

8 May 2025

Stayed 1 night in May 2025

6/10 Okay

David

3 May 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Don't stay on ground floor

Was woken at 0500 by the person in the room above getting up. They were not doing anything loud but the floor creaked so badly it made me wake up. I checked in late after a long day on the road and did not need this.....

Stayed 1 night in May 2025

10/10 Excellent

Benedict

2 May 2025

Stayed 1 night in May 2025

4/10 Poor

Andy

30 Apr 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Dated hotel no money spent on it. Several big spiders in my room.

Stayed 1 night in Apr 2025

10/10 Excellent

Joan, Bournemouth

Travelled with group

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always know you get a decent room at a Holiday Inn. Free parking was good. Staff were very friendly and helpful.

Stayed 1 night in Apr 2025

10/10 Excellent

Tarpit

Business traveller

26 Apr 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2025

6/10 Okay

Guy

26 Apr 2025

Liked: Cleanliness

Disliked: Room comfort

Theft of food

Not impressed with the room size. Bed too soft and low. Was surprised and shocked by the fact that a family group of 4 adults were allowed to fill plastic containers with everything from the breakfast buffet to the detriment of other guests. They emptied the bacon, sausage serving trays, also eggs , cereals milk and eventually coffee in thermos flasks. Your other guest had to wait until your staff filled them again. Should this hotel group wish to make profits in the future , your staff should not pander to guests effectively stealing your offered food. Oh yes, they had also filled their plates to overflowing before eating. Disgusting.

Stayed 1 night in Apr 2025